Sr. Director Of Ecommerce
CurrentOversee the end-to-end eCommerce operations, including website design, functionality, inventory management, payment gateways, and customer service. Collaboration with internal and external -- cross-functional teams, including marketing, IT, product development, operations, and finance, to align strategies and ensure seamless customer experiences across all touchpoints. Utilized data analytics and reporting tools to monitor key performance indicators (KPIs) and provide actionable insights for business growth and optimization.Directed the selection of a new company-wide payment processing solution. Managed the procurement and contract negotiations. Coordinated multiple teams through implementation and integration with our eCommerce platform.