Cory Scheuer, Cpp Email & Phone Number

Burnaby, British Columbia, Canada

• Effectively support employees and company related to IT infrastructure, systems and security
• Continually researched and developed considered recommendations for acquisition of new technologies, leading to current array of standardized tools.
• Identified and resolved business system problems utilizing continuous process improvement activities.
• Managed local and remote technical support, ensuring full utilization of support capabilities.
• Completed SOP/training manuals
• Assisted with daily support of user functions including software, hardware, network, and active directory account issues.

Burnaby, British Columbia, Canada

• Effectively support employees and company related to IT infrastructure, systems and security
• Continually researched and developed considered recommendations for acquisition of new technologies, leading to current array of standardized tools.
• Identified and resolved business system problems utilizing continuous process improvement activities.
• Managed local and remote technical support, ensuring full utilization of support capabilities.
• Completed SOP/training manuals
• Assisted with daily support of user functions including software, hardware, network, and active directory account issues.

Toronto, Ontario, Canada

• Effectively support employees and company related to IT infrastructure, systems and security
• Continually researched and developed considered recommendations for acquisition of new technologies, leading to current array of standardized tools.
• Identified and resolved business system problems utilizing continuous process improvement activities.
• Managed local and remote technical support, ensuring full utilization of support capabilities.
• Completed SOP/training manuals
• Assisted with daily support of user functions including software, hardware, network, and active directory account issues.

Toronto, Ontario, Canada

• Effectively support employees and company related to IT infrastructure, systems and security
• Continually researched and developed considered recommendations for acquisition of new technologies, leading to current array of standardized tools.
• Identified and resolved business system problems utilizing continuous process improvement activities.
• Managed local and remote technical support, ensuring full utilization of support capabilities.
• Completed SOP/training manuals
• Assisted with daily support of user functions including software, hardware, network, and active directory account issues.

Burnaby, British Columbia, Canada

• Effectively support employees and company related to IT infrastructure, systems and security
• Continually researched and developed considered recommendations for acquisition of new technologies, leading to current array of standardized tools.
• Identified and resolved business system problems utilizing continuous process improvement activities.
• Managed local and remote technical support, ensuring full utilization of support capabilities.
• Completed SOP/training manuals
• Assisted with daily support of user functions including software, hardware, network, and active directory account issues.

Burnaby, British Columbia, Canada

• Effectively support employees and company related to IT infrastructure, systems and security
• Continually researched and developed considered recommendations for acquisition of new technologies, leading to current array of standardized tools.
• Identified and resolved business system problems utilizing continuous process improvement activities.
• Managed local and remote technical support, ensuring full utilization of support capabilities.
• Completed SOP/training manuals
• Assisted with daily support of user functions including software, hardware, network, and active directory account issues.

Burnaby, BC

• Effectively support 200+ employees in the Greater Vancouver and Fraser Valley regions and numerous sub-contractors across Canada
• Work as a team lead for the undercover Safety Monitoring and Response Team (SMaRT) at various festivals and venues to ensure the safety and security of patrons and staff
• Effectively secure new contracts and maintain professional relationships with clients to ensure long-term success
• Maintain employee schedules and payroll reports using diverse scheduling applications and software including WinTeam, and Shiftboard
• Execute weekly reports and audits to ensure all employees are following proper guidelines and procedures
• Continually create and update Standard Operating Procedures for clients and employees

Saskatchewan, Canada

• Communicated daily with management relaying store status and any ongoing procedural and security issues companywide
• Prepared documents and policies for Health and Safety, Stock Shortages and Co-operative Policing Initiatives
• Participated in monthly meetings with other retailers, local police and additional security companies to gain knowledge of any active or non-active situations around the area
• Prioritized reports and audits to ensure all KPIs were met and maintained
• Completed Human Resources duties including hiring, termination, disciplinary action for employees, and entering data for the accounting and payroll departments

Saskatchewan, Canada

- Driving sales- Education customers on the latest technology and gadgets- Ordering, stock

Vancouver, Canada

• Served as Security Officer as mobile/bike patrol at a local mall in BC protecting the property, clients, customer along with providing customer service.
• Worked closely with local RCMP detachments in the area to assist with the decline of motor vehicle theft.
• Provided support to the administration office with special event along with the escort and protection of VIPs.
• Served as a Loss Prevention Officer for Chapters, BC Liquor Stores, HMV and Toys R Us.
• Maintained all documents and reports, providing quick and easy access, resulting in time savings.
• Consistently provided backup support for management as required.

Cerifitcate, Supervisory Skills

Certificate, Secruity Course, Completed

Activities and Societies: Security course to become a licensed guard/PI in British Columbia

Associate'S Degree, Biology, General, Completed

High School Diploma