As the Director of Technical Marketing and Education with Cribl, I lead the development and execution of technical product marketing assets, enhancing customer engagement and improving the company’s technical presence at industry events. Managed cross-functional collaboration between product development, engineering, and marketing, ensuring alignment of product features with customer needs and marketing strategies.► Spearheaded a program to create guided product walkthroughs, showcasing customer-centric product demos that increased sales engineer demo assets by over 1000%.► Positioned the Cribl platform by developing and marketing interactive sandboxes that allowed customers to experience product capabilities firsthand, adding 20+ new sandboxes.► Acted as a Product Evangelist, delivering keynote presentations at industry events such as CriblCon 2024, positioning the company as a thought leader.► Recognized for exceptional leadership, managing a high-performing team, and expanding the education program by 50% annually.

As the Senior Technical Manager, Global Education with Elastic, I led initiatives within the Product Management team, focusing on customer success and education to drive product adoption through targeted enablement programs. ► Developed and executed customer experience programs, helping to optimize product training and delivery across sales, partners, and customers.► Collaborated closely with product marketing to design and launch enablement programs that supported GTM strategies for new product offerings.► Implemented Agile methodologies to streamline curriculum development and enhance product knowledge sharing across global teams.

As a Principal Lab Engineer for Splunk, Cory Wallace propeled the technical lab and eLearning development for education. Point of contact for education supporting a global team of 90+ instructors, 30 courseware developers, 5 support engineers, and 12 eLearning developers across the Americas, EMEA, and APAC. Liaise with Pre-Sales and Professional Services leadership in deploying education development. Navigate as Architecture and Technical Design Expert for technical course development.► Designed and launched Splunk’s eLearning labs in one quarter to support 500K+ users in 1 year► Scaled eLearning systems to support 5M students in the second year► Orchestrated as the Master Architect and Design Lead for all EDU Lab systems and SME for new technical course offerings► Deployed program management for eLearning Lab Systems► Performed testing of new technical courses

As the Manager Global Certification Program for Splunk, Cory Wallace spearheads the Splunk Global Certification Program and the team supporting the Americas, EMEA, and APAC. Lead all certification delivery from program management to customer experience delivery and integrity of the examinations. Migrated the team to enterprise systems to improve support ticketing and customer communication. Instituted psychometrics to align exams with industry standards and moved from an internal testing platform to a third-party proctored examination platform (Pearson Vue).► Direct the design of technical certifications to mirror industry standards for customers/partners► Lead technical certification development for Sales Engineering, Professional Services, and Support► Oversee program management of Field Technical Enablement Programs► Ensure compliance with industry standards for all certification► Deliver customized technical training programs for internal employees► Implemented and managed a Help Desk for certification incident management

Manager Demo Enablement Delivery for Splunk, Cory Wallace aligned the Global Sales Engineering Demo Delivery Team responsible for supporting the sales teams across the Americas, EMEA, and APAC. Delivered real-time technical sales demonstrations and sandboxes for customer trials. Supported 2400+ demos and 200 sandboxes per month with a team of 3 engineers. Presented metrics reporting to sales leadership. Oversaw the administration and maintenance of all Demo and Sandbox systems and managed the AWS capital budget for sales and marketing demo systems.► Earned the Outstanding Sales Support Award from the CEO► Recognized for supporting 280K+ global technical demos per year ► Designed and launched the Demo system in 2 quarters► Rolled out the technical design of the Sandbox system for 30-day “try and buy” demos► Developed a hybrid lab environment of on-prem and cloud to optimize performance and cost► Supported 4 hours SLA winning awards for three years straight in customer service► Promoted based on merit from Enterprise Senior Sales Engineer to Manager, March 2013

As a Co-Founder and the Chief Technology Officer for Welpax, LLC, Cory Wallace lead this health services company in designing an integrated SaaS Telecardiology and Electronic Medical Record (EMR) system to improve healthcare. Oversaw the business process with global responsibility for product management and the product lifecycle, ensuring HIPPA compliance. Streamlined workflows for independent cardiology groups using design to integrate with multiple facilities. Designed a Telecardiology and EMR platform from the ground up. As CTO developed the prototype of the product and raised all-round one seed funding. Responsible for all service contracts and SLA agreements.► Pioneered the technical design of Welpax telecardiology and the EMR platform► Directed technical design and architecture of the Welpax Data Center► Delivered all technical presentations for investors► Refined risk management and disaster recovery ► Reported to the Board on the capital budget and financial objectives► Charged with the global governance of vendor and partner relationships

As the Director of Technical Operations for Imaging Advantage LLC, Cory Wallace designed a cloud-based teleradiology system to support remote-based radiologists outsourced to regional hospitals. Led all IT operations and enterprise systems and delivered technical presentations for the final round of funding with Goldman Sachs. Refreshed the IT infrastructure, managed the IT budget, ensured policies compliance with HIPAA, and oversaw Help Desk, and monitored the overall customer experience. Instituted controls for risk management, service levels, and the disaster recovery plan► Advanced the design development of frameworks for PACs and RIS integrations► Delivered the customer service and IT metrics reporting to C-level leadership ► Led product management governance of PACS and RIS products► Implemented change management controls for the IT department► Managed all original equipment manufacturer (OEM), partner, and vendor relationships