As a Project Manager at the City of El Paso, I manage the day-to-day operations of the Business Systems division, ensuring efficiency and functionality. I have a Bachelor's degree in Business Administration and Management, and I hold the Certified ScrumMaster and Certified Scrum Product Owner credentials. I have over eight years of experience in administrative management within the IT sector, with a focus on strategic planning, policy development, and alignment of IT operations with organizational objectives.In my current role, I lead multiple technology projects through their lifecycle, achieving project goals within allocated resources and budget constraints. I also develop and enforce data governance policies and procedures to ensure compliance with regulatory requirements and best practices. I design, implement, or evaluate training programs for staff and users to ensure effective utilization of systems and technologies. Additionally, I foster effective communication and collaboration by serving as the primary point of contact for the Information Technology division for stakeholders, vendors, and other City departments, facilitating solutions and change management. My mission is to leverage my skills and expertise to deliver innovative and impactful solutions that enhance the City's operations and services.