I lead a global team of industry analysts focused on digital workplace and employee experience research.

Continued IT automation, digital workplace, and SaaS management research responsibilities and became the Agenda Manager for 'IT Operations Transformation'. The Agenda Manager is a leadership role that drives the strategy and execution for Gartner's IT operations research.

Primary coverage is enterprise mobility management. Responsible for Gartner’s research, analysis, and positions in the area of mobility management. Areas that I cover:- Mobility management strategies and policies- Mobility management technologies- BYOD / BYOPC strategy, policy, support, and technology- Mobile operations management and supportRole involves identifying the key questions that must be answered, implementing a process to determine the answers, developing positions supported by fact and logic, and providing actionable recommendations. Deliverables include published research, presentations for industry events, strategic advisory consulting, peer review for other analysts, and participation in Gartner research communities.

Responsible for Gartner’s research, analysis, and positions in the area of client computing management. Role involves identifying the key questions that must be answered, implementing a process to determine the answers, developing positions supported by fact and logic, and providing actionable recommendations. Deliverables include published research, presentations for industry events, strategic advisory consulting, peer review for other analysts, and participation in Gartner research communities.

Provided detailed research on industry trends and historical information for client investments; compared performance versus industry standards and generated reports to distribute to clients; provided support for a team of Financial Consultants; responsible for generating technical reports for prospective clients.