Michael Cosgrove Email and Phone Number
Michael Cosgrove work email
- Valid
- Valid
- Valid
- Valid
- Valid
- Valid
Michael Cosgrove personal email
Michael Cosgrove phone numbers
I am an intuitive results-oriented leader with extensive experience working in the IT/Telecom Industry. My career progressed from individual contributor to senior management over time. I have worked in Technical Support, Professional Services, Service Product Management, Marketing, and Manufacturing. My strengths include a balance of strong technical knowledge, diverse business acumen, and ability to adapt to change which have allowed me to make good business decisions. I pride myself on digging down into the detail to see the root of a business problem. I am also an experienced team builder with strong problem solving skills.Exceptional skills in:• Customer Relationships• Account Management • Service Portfolio Development• Employee Skills Development• Cross-functional Team Building Experience: I have a diverse background in Customer Support that started in Technical Support to do level 1/ level 2 triage for worldwide customers. Next, I enhanced my technical and customer facing skills and became a Network Consulting Engineering for large Service Providers in the U.S. I then went into people management and directly supported many US Service Provider customers. I then lead the Service Product Management team where I was charged with building and enhancing Cisco's Advanced Services subscription portfolio with new service capabilities of network testing, change management, network health checks, and managed services.
Aruba, A Hewlett Packard Enterprise Company
View- Website:
- arubanetworks.com
- Employees:
- 4633
-
Senior Director Of Professional ServicesAruba, A Hewlett Packard Enterprise Company May 2022 - Present
-
Director Of Professional ServicesAruba, A Hewlett Packard Enterprise Company Sep 2018 - PresentI built and manage the Professional Services group for Aruba Global Services team. The team consist of Principle Engineers, Architects, and Project Managers to support the company largest customers.
-
Director, EscalationAruba, A Hewlett Packard Enterprise Company Dec 2017 - Sep 2018Santa Clara, Ca
-
Senior Manager, Global Escalation Engineering TeamA10 Networks May 2016 - Dec 2017San Jose, CaManage a team of exceptionally technical engineers to ensure customer issues are reproduced and resolved. The main focus is to bring order, structure, and focused management attention to customer's problems in order to gain complete consumer satisfaction of A10’s products and services -
Founder; Chief Delivery / Operations OfficerShasta Systems, Inc. Mar 2014 - Apr 2016San Francisco Bay AreaAs a Founder I am responsible for many aspects of the business including Operations and setting direction of the company as it evolves. We focus on the evolution of the IT indstry while it is going through massive changes. We partner with the well-known players like Cisco, Redhat, VMware, EMC as others. We also partner with Innovative start-up companies that offer some of the newer solutions in the security space like Ghangor Cloud and Skyport Systems. -
Director, Services Product Management | It Professional ServicesCisco 2011 - 2013San Jose, CaA Director of Services Product Portfolio Management in Cisco’s Advances Services group responsible for bringing new service capabilities to market. Accomplishments include:• Defined and simplified the subscription based service strategy to mange service capabilities updates to a $1.4B revenue program. Focus on customer satisfaction, revenue growth, and profitability.• Created a consistent and repeatable framework to help drive portfolio adoption by architecture for Service Provider and Enterprise lines of business with a team of 14 product mangers.• Defined the services wide customer portal strategy launching in FY14 called “One Portal”• Set the Change Management strategy achieved by a company acquisition. Created new service roadmap into tool set for automation that resulted in increased profitability via delivery automation and new service revenue stream.• Built a team that created a framework to protect and monetize Intellectual Property.• Prioritized the service delivery tools development to save $4M in first 6 months. -
Senior Manager, Services Product Management | It Professional ServicesCisco 2005 - 2011San Jose, CaFocus was to build a services program specific to the Service Provider segment. Accomplishments include:• Created and drove to market the world wide SP Network Optimization Service Program. Defined pricing strategy and created all marketing materials. $700M in revenue in FY13.• Teamed to create the first real time tool based preemptive services to Cisco high end customers. Launched in FY10 and has a current run rate of $100M+.• Performed world wide training program of over 400 Sales and Delivery team members.• Built the strategy for tools based network audits called “Health Checks” with revenue of $80M in FY13.
-
Service Delivery ManagerCisco 2000 - 2005San Jose, CaManager of the delivery of Advanced Services to US Service Provider customers. Responsibilities include:• Own P&L for the largest SP accounts. Track and drive increased revenue and margins for subscription and transactional contracts. Revenue of $768K per employee in 2005• Supported top US SP accounts like AT&T, Verizon, Comcast, Sprint, Clear wire, DirecTV, COX, Covad, as well as many accounts over the last 8 years. • Managed and grew diverse teams including Network Consulting Engineers, Test Engineers, Support Engineers, and Project Managers.• Lead the Technology Virtual Team lead. Drive for consistency and superior reusable content.• Managed the multiple Customer’s networks to a five 9’s+ reliability.• Drive combined services team strategy for customers that includes Consulting Engineers, Project Managers, Sales Engineers, Account Managers, to meets/exceeds customer expectations.• Defined engineer cross-functional contributions to organization.
-
Network Consulting EngineerCisco 1997 - 2000San Jose, CaLead engineer of Cisco’s proactive network consulting service for a large Carrier class customer to help them manage, control, grow, and improve their Frame and ATM WAN Network. Supply technical recommendations to the customer for network hardware, and configuration strategy.
-
Customer Support EngineerCisco 1995 - 1997San Jose, CaProvided post sales technical support and problem diagnosis for wide area network based on voice, data, frame relay, and ATM for the International Tech Support Center.
Michael Cosgrove Skills
Michael Cosgrove Education Details
-
Cogwell Polytechnical CollegeElectronic Engineering -
Engineering/Math -
Quincy College, Illinois
Frequently Asked Questions about Michael Cosgrove
What company does Michael Cosgrove work for?
Michael Cosgrove works for Aruba, A Hewlett Packard Enterprise Company
What is Michael Cosgrove's role at the current company?
Michael Cosgrove's current role is Director of High Touch Services at Aruba, a Hewlett Packard Enterprise company.
What is Michael Cosgrove's email address?
Michael Cosgrove's email address is m.****@****sco.com
What is Michael Cosgrove's direct phone number?
Michael Cosgrove's direct phone number is +140822*****
What schools did Michael Cosgrove attend?
Michael Cosgrove attended Cogwell Polytechnical College, De Anza College, Quincy College, Illinois.
What are some of Michael Cosgrove's interests?
Michael Cosgrove has interest in Exercise, Sweepstakes, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Golf, Food, Home Decoration.
What skills is Michael Cosgrove known for?
Michael Cosgrove has skills like Cross Functional Team Leadership, Enterprise Software, Product Management, Management, Strategy, Professional Services, Cisco Technologies, Networking, Cloud Computing, Data Center, Service Delivery, Leadership.
Who are Michael Cosgrove's colleagues?
Michael Cosgrove's colleagues are Abdou Naciri, Samyy Samy, Akshay Humbre, Vidya Shyamala, Vincent Parquet, Ammu Ammu, Palesa Fobo.
Not the Michael Cosgrove you were looking for?
-
Michael Cosgrove
Microsoft Alumni | People Leader | Customer Success | Sales Enablement | OperationsTempe, Az1microsoft.com -
1ct.gov -
Michael Cosgrove
New York, Ny5gmail.com, mininyc.com, mininyc.com, seccosquared.com, mgid.com -
Michael Cosgrove
Corporate Controller And Finance Professional With Business Restructuring ExperienceFort Lauderdale, Fl5msn.com, spiritair.com, att.net, duranteequip.com, itcareernet.net3 +195444XXXXX
-
Michael Cosgrove
Founder At The 420 Clubthe 420 Club Is A Seed To Ceo, Comprehensive Cannabis Consulting Firm. Currently We Focus On Connecting Dispensaries With Suppliers And Brands. We Have Over 25 Years Of Experience In CannabisVernon, Nj
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial