Cosku Fertinger Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

I drove a 300% increase in monthly enrolments nationally by revamping Breaking Barriers' Employment Foundations employability training programme. I also optimised the volunteer booking process, reduced onboarding times by 85%, and significantly increased volunteer availability and utilisation. Passionate about creating opportunities, I cultivated partnerships to expand job prospects and earned recognition as the "Go-To Person of the Year" in 2022 for my role in training staff on best practices. Juggling multiple projects and supporting a caseload of 30 clients, I consistently delivered impactful employment and integration support.

London, England, United Kingdom

I managed a caseload of 30-35 individuals from forced migration backgrounds, providing holistic one-on-one support to overcome complex barriers to education and employment. I conducted comprehensive needs assessments while remaining person-centred and implemented action plans to ensure progression while working collaboratively with stakeholders to create client opportunities and ensure integrated support services.

London, United Kingdom

I worked with a caseload of over 50 individuals from forced migration backgrounds to provide bespoke support to overcome barriers to employment and education, consistently exceeding monthly KPIs through innovative approaches. Collaborating closely with the Business Development Manager, I analysed data to refine delivery strategies, align services with client needs, and secure funding. During the COVID-19 pandemic, leveraged strong partnerships to secure 30 clients accredited ESOL provision, mobilise food packages for clients, and other vital support, including emergency accommodation.

Istanbul, Turkey

I managed a psychosocial support project within a community centre providing specialised protection services for refugees and host communities. Managing a multidisciplinary team of 12, I ensured high-quality services and met annual KPIs. Driven by data, I devised effective outreach strategies and forged partnerships with local entities and NGOs. Notably, I initiated successful initiatives such as regular health clinics and peer support groups, significantly enhancing community well-being.

Istanbul, Turkey

I provided essential casework and advocacy to help them access mainstream services to a caseload of over 50+ service users from refugee backgrounds. Notably, I spearheaded the development of an outreach strategy, resulting in over 250 referrals to the Infohub within the first three months. To achieve this, I conducted baseline studies and focus group discussions to pinpoint community integration barriers, offering vital strategic support for service development and implementation. Additionally, I hosted weekly workshops for up to 30 service users, facilitating orientation and skills building. I also organised monthly coordination meetings with local NGOs and local authorities, fostering seamless service integration and sharing valuable best practices.

Istanbul, Turkey

I conducted in-depth pre-screening interviews of refugees for the US Resettlement Programme, ensuring their eligibility before the United States Citizenship and Immigration Services review. I inducted and trained new staff, quality-checked case files and data for accuracy, and regularly updated SOPs. I also collected and recorded complex biographical data and sensitive testimonies, emphasising the five grounds defined in the 1951 Refugee Convention.

Istanbul, Turkey

I coordinated and executed communication strategies and marketing campaigns in Turkey, collaborating with international offices. I significantly expanded the Junior EF Ambassador Programme, facilitated cross-departmental communication, and oversaw the production and distribution of promotional materials. This role involved ensuring cohesive marketing efforts and active ambassador engagement.

Istanbul, Turkey

Translated articles, presentations, film subtitles (for Istanbul Bicycle Film Festival), magazine articles and the event management agency

Exeter, United Kingdom

-Planned weekly activities for after school club sessions for children from refugee backgrounds-Mediated integration in school settings through awareness-raising, homework support and psychosocial support activities-Liaised with schools and local organizations for referrals and collaborations-Organised family trips and information days for parents and students -Implemented sessions for parents to address topics such as wellbeing, communication within the family, social integration and parenting

Exeter, United Kingdom

-Assisted in photography project for women of BAME backgrounds -Assisted in photography lessons and plan session content and handouts-Organised photography exhibitions and other events to promote project-Planned and implemented structured workshops aimed at social integration and awareness raising -Collaborated with local agencies to ensure participant's overall wellbeing and access to mainstream services-Offered assistive services to aid independence and social integration of women -Signposted to specialized services

Master'S Degree, Cultural Studies

Bachelor Of Arts (B.A.), Contemporary Media Practice, First Class Honours

College, Philosophy, Film Studies, French, English Language, Media Studies, As/A2 Level

Gcse, Gcse

High School, Gymnasium

Level 5 Operations/Departmental Manager Apprenticeship