Cosmin Pop Email & Phone Number

Cluj-Napoca, Cluj, România

• leading Agile project delivery, promoting best practices, and implementing Scrum or Kanban frameworks in different teams or tribes as Data & Acces, Automation Tools, Security Engineering or Cyber security,• adept at facilitating Scrum ceremonies, fostering continuous improvement and removing impediments,• cooperate alongside Product Owners to refine backlog priorities effectively and coach on how to make this visible and transparent,• eliminate obstacles to enhance the quality of deliverables consistently,• using Jira to maintain and report on critical data points, providing valuable insights to the squad and stakeholders about velocity, burndown charts and capacity planning,• applying strong communication and mentoring skills, with a solutions-oriented and resilient approach,• motivated and inspiring, driving high-performing project teams.

Cluj, România

• Scrum Master: Coordinated several teams totaling 20 advisors, offering them the direction, mentoring and coaching that allowed each member personal growth by promoting the Agile methodologies within the team or area ( Scrum framework and its events: planning, 1 month sprint, reviews and retrospective) but also career development opportunities using the most effective human and technological resources management.• Project Manager and Scrum Master : During 30 months was leading the project of the transformation of the business lines and branch roles in the area to plan and execute more efficiently strategies and sales following Agile principles• Acted as a Product Owner by bringing creativity and simplicity to new digital products development in 2 other projects : digital lending PI & SME and PI digital accounts aquireing from the start to market succes. Was the primary point of contact on behalf of the customers to identify the product requirements for the development team and helping them creating and managing the product backlog.• Implemented and improved PULSE Project - quality customer succes measuring tool. • As a result of the projects mentioned above, in my area we succeeded to grow digital retail lending by 45% in the last 6 months and digital new clients by 25% in the last trimester. My teams also succeeded to grow and maintain quality grades to 9.5 from 8 in 6 months time.

Cluj-Napoca

Cluj Napoca

Madrid

Generate new business perspectives, broaden your client portfolio and coordinate your agency and team activity.Follow-up of the achievement of the assigned objectives and training of the team members in the spirit of a strong orientation oriented to the client.Proposal of strategies and campaigns adapted to the details of clients and products to expand and diversify the portfolio of clients served.Responsible for the correct observation and application of procedures, rules and principles of internal audit within the agency and the level of quality delivered to customers.Define team objectives and guidance for each member through monitoringconstantly achieving and implementing measures to adjust the results.Reports to zonal directors and KPI benchmarking.

Madrid

Prospecting and identification of potential clients (individuals and SMEs).Promote the active sales of products and services of the bank dedicated to the segment of retail and SME clients (personal and mortgage loans, credit lines, renting, factoring, insurance, investment).Provide information to potential clients and SMEs and loyalty programmes.

Madrid

Attract new clients, develop and maintain close relationships with our clients.Presentation of the products to clients and maintain close collaboration with them.Detailed presentation of financial services to determine the financial needs of the client.Presentation of customized financial solutions and termination of the contract.Maintain client portfolio and attract new clients.Cross sell life insurance, home, auto insurance, health and private pension plans.

Madrid

Client portfolio maintenance and sale of loans by phone and online as well as attached life insurances.

Bachelor'S Degree, Manangement

Degree, Hr Management