• Responsible for helping develop Operations training programme and providing training on related activities to the shopfloor team.• Responsible for overseeing and coordinating activities related to cutting, polishing, packing, and dispatching of customer orders.• Ensure any targets set for the business relating to KPI’s are monitored and met where appropriate.• Responsible for checking that the materials used meet customer requirements.• Ensure regular inspections of the equipment and processes are conducted. • Directing and overseeing teamwork among staff and providing support when needed. • Work within the department to promote continuous improvement and ensure a high level of customer satisfaction. • Responsible for verifying cutting plans, calculate material required and precision required.• Responsible for designing and building jigs to facilitate a means to cut unusual shapes.• Responsible for supporting customer complaints, facilitating their investigation, progression and closure.• Responsible for writing procedures for different activities within the business.

• Responsible for using large complex saw that works to cutting plans; sliding table and bench saws to cut, slot, groove, and trim non-metallic acrylic workpieces according to specifications. • Operating machines such as CNC bed saw, rolling bed saw, diamond polishing machines, buffers, extractors, compressors, hand power tools such as routers, drills, and polishing mops. • Glue making according to company specifications.• Responsible for picking, packing, loading, and unloading goods as required.• Responsible for moving stock in and out around the warehouse using a counterbalance.• Setting controls to adjust speed, feed rate, and various other machine functions to maintain quality.• Responsible for maintaining equipment.• Ensure health and safety policies are followed.

• Work within a busy distribution warehousing environment; • Responsible for working with the team to drive Continuous Improvement;• Helping with the import and dispatch of products; • Pick and pack to customer specifications;• Order picking using RF Scanners and voice units; • Checking the quality, quantity and condition of pallets and products; • Report KPI’s into Shift Manager;• Keep the warehouse safe, clean and tidy;• Responsible for monitoring and controlling the stock movements throughout the warehouse;• Support stock counts and movements; • Responsible for checking any queries regarding goods in/out and general stock management;• Managing stock KPIs;• Logging all information onto the in-house system and Excel;• Communicating with all colleagues, shift manager, forklift drivers and warehouse operatives;• Provide support and training for new starters on LLOP and PPT;• Reach truck and LLOP, VNA driver; • Planning Clerk;

• Co-ordinating despatch activities;• Responsible for managing the drivers on different routes; • Maintain transport records and booking of transport• Manage communication with various stakeholders;• Responsible for monitoring the fleet and site stock;• Provide support in maintaining the fleet active and fluid;• Invoicing, tracking payments, CMR papers for goods despatched;• Responsible for keeping a close relation between the head office and other departments;• Responsible for scheduling company’s vehicles for verification service, MOT and other related activities;• Responsible for organising and managing international transport;• Responsible for carrying out purchasing and sales negotiations;• Liaise with the customers;• Processing customer orders;