Cosmin Cazan Email & Phone Number

Romania

Bucharest, Romania

Bucharest, Romania

-Ensure the best customer experience by personalised set up (accurate data entry and amendments) according to their needs-Identify appropriate sales opportunities in order to even exceed customers' expectations and create the "wow" effect.-Develop personal know-how by using the available training & knowledge tools-Answer incoming calls depending on skill assignment-Offer complete and adequate information to customers, regarding company's products and services-Promote and sell company's products and services trough incoming and outgoing calls-Promote company's image through attitude, knowledge, customer orientation and responsiveness to customer's needs.

Bucharest, Romania

- Answer incoming calls depending on skill assignment- Offers complete and adequate information to customers, regarding company's products and services- Promotes and sells company's products and services trough incoming and outgoing calls- Promote company's image through attitude, knowledge, customer orientation and responsiveness to customer's needs.- Processes modifications on clients profiles, according to internal procedures and work instructions- Registers and handles clients requests and complaints through specific tools- Verifies own record's accuracy

Bucharest, Romania

Cold prospecting calls, continuous updating the database (adding new prospects, updatingcontacts) using the Salesforce.▪ Actively approaching and acquiring new clients and maintain current portfolio.▪ Business developing with current and new acquired customers. Undertaking and manage theentire selling process for clients and needs identification, offering, negotiation, closing contractmanagement.▪ Identifying customer needs and providing solutions that meet those needs.▪ Establishing contractual terms and making contractual proposals drafts according to theprocedures of the department.Having a clear understanding of the client's culture, preferences, priorities and issues,managing both client expectations and Bittnet Systems commitments to client success.▪ Setting meetings with potential clients in order to present the company, products and solutionsportfolio.

Managing acces to the indoor and outdoor areas.- Ensuring security for hotel’s customers- Supplying areas with needed hotel tools- Being in touch with all the hotel customers- Assuring of room upgrades - Assuring luggage transport- Concierge services for the existing and new customers

Different positions different tasks like:Welcoming the customers- Preocupation about customer’s satisfaction- Dealing with customer’s claims- Working most of open positions in the restaurant

Transporting different types of products to distributors.Maintaining a good relationship with customers and distributors.

Master'S Degree, Banking And Financial Markets

Bachelor'S Degree, Finance And Banking