Cosmin Frangulescu Email & Phone Number

Brasov County, Romania

The Company: Multiplan Electronics is a determinant importer and distributor on the refurbished IT market of Romania. The IT equipments we are marketing originate from financial institutes, leasing and insurance companies, etc., which have chosen these (at the time) for their reliability and stability of operation.Responsabilities:- Planning, implementing and maintaining the IT infrastructure based on Windows- Quickly reply to any technical requests or incidents;-… Show more The Company: Multiplan Electronics is a determinant importer and distributor on the refurbished IT market of Romania. The IT equipments we are marketing originate from financial institutes, leasing and insurance companies, etc., which have chosen these (at the time) for their reliability and stability of operation.Responsabilities:- Planning, implementing and maintaining the IT infrastructure based on Windows- Quickly reply to any technical requests or incidents;- Maintenance procedures for installation and configuration- Migration/Upgrade project for all OS infrastructure and applications- Implement internal company security standards- Backup management- User accounts management and technical assistance- Applying operating system updates, patches and configuration changes Show less

Brasov County, Romania

The Company: For over 30 years, CGS has supported global enterprises, regional companies and government agencies with business applications, learning systems and outsourcing services to solve the fundamental business challenges they face.Responsabilities:• Providing client support and technical issue resolution via e-mail.• Providing support, including procedural documentation;• Responding within agreed time limits to call-outs;• Working continuously on a task until… Show more The Company: For over 30 years, CGS has supported global enterprises, regional companies and government agencies with business applications, learning systems and outsourcing services to solve the fundamental business challenges they face.Responsabilities:• Providing client support and technical issue resolution via e-mail.• Providing support, including procedural documentation;• Responding within agreed time limits to call-outs;• Working continuously on a task until completion (or referral to third parties, if appropriate);• Prioritizing and managing many open cases at one time;• Establishing a good working relationship with customers and other professionalsBenefits:• Performance bonuses• Incentives and bonuses• Private medical insurance Show less

Brasov County, Romania

Responsibilities:- Promoting iCredit products in the allocated area- Increasing the customer portfolio- Ensuring the collection of the loans in the portfolio

Brasov County, Romania

Company Desciption:Raiffeisen Bank is a top universal bank on the Romanian market, providing a full range of high quality products and services to individuals, SMEs and large companies through multiple distribution channels: banking outlets, ATMs and EPOS networks, phone-banking (Raiffeisen Direct), mobile banking (Raiffeisen Smart mobile) and internet banking (Raiffeisen Online).Responsibilities:Receiving and recording files of insolvency in the bank's computer… Show more Company Desciption:Raiffeisen Bank is a top universal bank on the Romanian market, providing a full range of high quality products and services to individuals, SMEs and large companies through multiple distribution channels: banking outlets, ATMs and EPOS networks, phone-banking (Raiffeisen Direct), mobile banking (Raiffeisen Smart mobile) and internet banking (Raiffeisen Online).Responsibilities:Receiving and recording files of insolvency in the bank's computer system;Executing payments for the garnishment;Operating closure files in order to cease garnishment issued by authorities Show less

Brasov

Company activity field: Vodafone Partner Business to Business segment for complete and integrated communications services: mobile and fixed telephony, mobile and fixed data services.Responsibilities: Promoting the services offered by Vodafone in central romanian counties: Brasov, Sibiu, Covasna and Harghita. Arranging meetings with company owners in the prospected area and advising them in order to optimize and reduce the cost of their of mobile and data services. Negotiation and conclusion… Show more Company activity field: Vodafone Partner Business to Business segment for complete and integrated communications services: mobile and fixed telephony, mobile and fixed data services.Responsibilities: Promoting the services offered by Vodafone in central romanian counties: Brasov, Sibiu, Covasna and Harghita. Arranging meetings with company owners in the prospected area and advising them in order to optimize and reduce the cost of their of mobile and data services. Negotiation and conclusion of service contracts and advising clients during the development of theese contract Show less

Bucharest, Romania

Responsabilities:1. Organizing and coordinating the Operations department .2. Setting individual goals , creating development plans, monitoring and evaluating the operators activity.3. Analyzing daily, weekly , monthly reports and offering optimization solutions for the department activity (tasks redistribution, creating new procedures, interdepartmental communication).4. Verifying the accuracy of data entered in the applications and how the tickets and e-mails were solved by… Show more Responsabilities:1. Organizing and coordinating the Operations department .2. Setting individual goals , creating development plans, monitoring and evaluating the operators activity.3. Analyzing daily, weekly , monthly reports and offering optimization solutions for the department activity (tasks redistribution, creating new procedures, interdepartmental communication).4. Verifying the accuracy of data entered in the applications and how the tickets and e-mails were solved by the operators.5. Ensuring strict compliance with the procedures for the work flow and archiving activities.6. Providing and maintaining administrative and technical requirements of the operations department.7. Communicating with with other departments.8. Motivating and providing constructive feedback related to the performance achieved by operators.9. Handling monthly evaluation sessions for operators.10. Developing and implementing new internal procedures.11. Informing the operators on company policies and procedures and ensureing they are put into practice.12. Identifying training needs and offering support when needed or refreshment sessions / training.13. Maintaining a professional and positive attitude as representative of RCS & RDS. Show less