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Cosmin-Ioan Stanescu Email & Phone Number
Business Services Team Leader
at
Bitdefender
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Business Services Team Leader
Location
Bucharest, Romania, Romania
Company size
Who is Cosmin-Ioan Stanescu? Overview
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Quick answer
Cosmin-Ioan Stanescu is listed as Business Services Team Leader at Bitdefender, a company with 2355 employees, based in Bucharest, Romania, Romania. AeroLeads shows a matched LinkedIn profile for Cosmin-Ioan Stanescu.
Cosmin-Ioan Stanescu previously worked as Business Services Engineer at Bitdefender and Business Global Escalations Engineer at Bitdefender. Cosmin-Ioan Stanescu holds Bachelor'S Degree, Psychology, University Graduate from Universitatea „Spiru Haret” Din București.
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Bitdefender
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Profile bio
About Cosmin-Ioan Stanescu
Senior Technical Support Engineer with more than 15 years experience in the Information Technology and Services industry. Skilled and certified in Customer Success Management, Application Support, Cloud Apps, Telecommunications and IT. Oracle Cloud Products, ITIL v4 Foundation and Customer Success Management Certifications complete the picture.At the end of the day, our success is measured by the extent of the value our solutions provide to customers. The higher the value, the greater is our ability to be successful. We're not in the technology business serving people, we're in the people business serving technology. Our entire business model must be based on fantastic customer service. (adapted from Howard Behar, former president of Starbucks).
Listed skills include Telecommunications, Integration, Networking, Troubleshooting, and 2 others.
Current workplace
Cosmin-Ioan Stanescu's current company
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Bitdefender
10 roles
Cosmin-Ioan Stanescu work experience
A career timeline built from the work history available for this profile.
Business Services Engineer
Current->Providing onsite and remote Professional Services - planning, design, deployment and enablement to the customer IT team to deploy and manage the Bitdefender GravityZone solution->Helping customer onboard the Bitdefender GravityZone security solution quickly and reliably by installing, configuring and integrating the GravityZone solution into customer.
Mar 2023 - Present
Business Global Escalations Engineer
->Providing escalations internal support for Bitdefender’s Business Technical Support Engineers;->Interfacing the Support Engineers with the Product Development teams;->Performing advanced troubleshooting with customers by participating in and guiding the remote sessions;->Contributing to Bitdefender’s knowledgebase with drafts and reviews for current.
Jan 2022 - Feb 2023
Technical Support Engineer
The Veeam Backup and Replication (VBR) is a reliable solution that allows to verify the recoverability of backups, recover instantly, and test upgrades in an isolated environment before putting them in production. The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth.
Jan 2021 - Dec 2021
Customer Success Manager
Providing customers support for the post-implementation activities:-> Onboarding - Getting the customers initially started with the company's services and interface;-> Adoption - Providing the communication, training, process changes and support needed to start using the solution to generate business value;-> Value creation - Ensuring that value is being.
Jun 2020 - Sep 2020
Siebel System Administration Sr. Technical Support Engineer
RESPONSIBILITIES:->To manage and resolve Service Requests logged by customers on Siebel products and contribute to proactive support activities according to product support strategy and model;->Working towards, adopting and contributing to new processes and tools (Oracle Web Conferencing, diagnostic methodology, scripting tools, etc);->Contributing to.
Nov 2015 - Jun 2020
It Infrastructure Engineer
Network and Data Movement Lead and Subject Matter Expert in a European-wide deployment project that lays the infrastructure components for future software upgrade for the biggest fast-food chain in the marketVarious IT infrastructure components integration within the same project and for the same client The infrastructure components targeted in this.
Dec 2010 - Nov 2015
Fixed Services Support Engineer
Monitor the value added services from end to end, to guarantee the quality of service provided to the final customerCoordinate the work of default analysis, and drive the rapid restoration of the service with the support of the appropriate teamsLink with customer support centres in the service support chainEnsure communication on all technical events.
Jun 2007 - Dec 2010
Mobile Data Executive
Customer support for 2G and 3G mobile data servicesData services testing and errors/malfunctions reporting and escalatingTroubleshooting and problem solving activities
Jun 2006 - May 2007
Mar 2005 - May 2006
Team & coworkers
Colleagues at Bitdefender
Other employees you can reach at bitdefender.com. View company contacts for 2355 employees →
DT
Daniel Teague
Colleague at Bitdefender
Greenville, South Carolina, United States, United States
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MA
Mohsin Abbas
Colleague at Bitdefender
Lahore District, Punjab, Pakistan, Pakistan
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DR
Dan Russell
Colleague at Bitdefender
Denver Metropolitan Area, United States, United States
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MA
Mihai Alecu
Colleague at Bitdefender
Bucharest, Romania, Romania
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LG
Lorand Gindele
Colleague at Bitdefender
Cluj, Romania, Romania
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TB
Tiberiu Balan
Colleague at Bitdefender
Romania, Romania
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KG
Kara Giacobazzi
Colleague at Bitdefender
Greater Chicago Area, United States, United States
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GN
Grzegorz Nocoń
Colleague at Bitdefender
Poland, Poland
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MB
Marius Baciu
Colleague at Bitdefender
Iasi Metropolitan Area, Romania
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CA
Cristian Aron
Colleague at Bitdefender
Bucharest, Bucharest, Romania, Romania
View →
Daniel Teague
Colleague at Bitdefender
Greenville, South Carolina, United States, United States
View →
MA
Mohsin Abbas
Colleague at Bitdefender
Lahore District, Punjab, Pakistan, Pakistan
View →
DR
Dan Russell
Colleague at Bitdefender
Denver Metropolitan Area, United States, United States
View →
MA
Mihai Alecu
Colleague at Bitdefender
Bucharest, Romania, Romania
View →
LG
Lorand Gindele
Colleague at Bitdefender
Cluj, Romania, Romania
View →
TB
Tiberiu Balan
Colleague at Bitdefender
Romania, Romania
View →
KG
Kara Giacobazzi
Colleague at Bitdefender
Greater Chicago Area, United States, United States
View →
GN
Grzegorz Nocoń
Colleague at Bitdefender
Poland, Poland
View →
MB
Marius Baciu
Colleague at Bitdefender
Iasi Metropolitan Area, Romania
View →
CA
Cristian Aron
Colleague at Bitdefender
Bucharest, Bucharest, Romania, Romania
View →
6 education records
Cosmin-Ioan Stanescu education
Bachelor'S Degree, Psychology, University Graduate
Certification, Itil V4 Foundation, Certification
Peoplecert
Nutrionist Technician And Fitness Diet Nutrition Specialist, Foods, Nutrition, And Wellness Studies, General
Masterclass Association
Masters Degree, Business Management And Entrepreneurship
Bachelor'S Degree, Economics Engineering
High School, Computer Science
Colegiul National "Sf. Sava" - Bucuresti
FAQ
Frequently asked questions about Cosmin-Ioan Stanescu
Quick answers generated from the profile data available on this page.
What company does Cosmin-Ioan Stanescu work for?
Cosmin-Ioan Stanescu works for Bitdefender.
What is Cosmin-Ioan Stanescu's role at Bitdefender?
Cosmin-Ioan Stanescu is listed as Business Services Team Leader at Bitdefender.
Where is Cosmin-Ioan Stanescu based?
Cosmin-Ioan Stanescu is based in Bucharest, Romania, Romania while working with Bitdefender.
What companies has Cosmin-Ioan Stanescu worked for?
Cosmin-Ioan Stanescu has worked for Bitdefender, Veeam Software, Postis, Oracle, and Acrom.
Who are Cosmin-Ioan Stanescu's colleagues at Bitdefender?
Cosmin-Ioan Stanescu's colleagues at Bitdefender include Daniel Teague, Mohsin Abbas, Dan Russell, Mihai Alecu, and Lorand Gindele.
How can I contact Cosmin-Ioan Stanescu?
You can use AeroLeads to view verified contact signals for Cosmin-Ioan Stanescu at Bitdefender, including work email, phone, and LinkedIn data when available.
What schools did Cosmin-Ioan Stanescu attend?
Cosmin-Ioan Stanescu holds Bachelor'S Degree, Psychology, University Graduate from Universitatea „Spiru Haret” Din București.
What skills is Cosmin-Ioan Stanescu known for?
Cosmin-Ioan Stanescu is listed with skills including Telecommunications, Integration, Networking, Troubleshooting, Technical Support, and Servers.
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