Cosmo Taylor Email & Phone Number

Configuring PC’s, Laptop, LAN/ WAN connection and Servers. Setting up policies and permission for VPs and end users using Active Directory. Backing up data on different platforms servers and supporting them.Maintained support for Salesmen in US and Canada by remote support thru laptops, troubleshooting and running diagnostic programs.Provided software configuration for VP and Salesman’s Blackberry, PCs and laptopsInstalled software and trained VPs, Salesmen and end users on System… Show more Configuring PC’s, Laptop, LAN/ WAN connection and Servers. Setting up policies and permission for VPs and end users using Active Directory. Backing up data on different platforms servers and supporting them.Maintained support for Salesmen in US and Canada by remote support thru laptops, troubleshooting and running diagnostic programs.Provided software configuration for VP and Salesman’s Blackberry, PCs and laptopsInstalled software and trained VPs, Salesmen and end users on System Remedy, ERP software Baan and AX.Supported Venders, Project Managers and End Users via phone and Face to Face communication Show less

• Configuring PC’s, Laptop, LAN/ WAN connection and Servers. Setting up policies and permission for VPs and end users using Active Directory. Backing up data on different platforms servers and supporting them.• Maintained support for Salesmen in US and Canada by remote support thru laptops, troubleshooting and running diagnostic programs.• Provided software configuration for VP and Salesman’s Blackberry, PCs and laptops• Installed software and trained VPs, Salesmen and end users on… Show more • Configuring PC’s, Laptop, LAN/ WAN connection and Servers. Setting up policies and permission for VPs and end users using Active Directory. Backing up data on different platforms servers and supporting them.• Maintained support for Salesmen in US and Canada by remote support thru laptops, troubleshooting and running diagnostic programs.• Provided software configuration for VP and Salesman’s Blackberry, PCs and laptops• Installed software and trained VPs, Salesmen and end users on System Remedy, ERP software Baan and AX.• Supported Venders, Project Managers and End Users via phone and Face to Face Show less

Provide quality end user support as well as full functional support to Doctors, Nurses and Pharmacies actively using the SAP ERP applicationSet up Networks, PC’s in new facilities from the ground up. Loaded software, added users and assigned permission to PC’s. Set up group policies and permission for user. Supported Exchange server for email platform Supported functional application design and configuration, analysis and issue resolution, thorough testing and validation, help… Show more Provide quality end user support as well as full functional support to Doctors, Nurses and Pharmacies actively using the SAP ERP applicationSet up Networks, PC’s in new facilities from the ground up. Loaded software, added users and assigned permission to PC’s. Set up group policies and permission for user. Supported Exchange server for email platform Supported functional application design and configuration, analysis and issue resolution, thorough testing and validation, help desk support, data corrections, mass changes, setups, query assistance, user training and other tasks as defined by management.Setting up policies and permission for VPs and end users using Active Directory Active Directory and ReplicationSupported Doctors, Nurses and Pharmacies via phone and face to face. Show less

Provided 1st and 2nd tier support with end user help with desktop and laptop usersSetup 20 to 50 desktop by ghost Image user Bart cd. Loading all software on PCs’Setup and support printers. Supported Lotus notes end user. Setup and support VP’s user Blackberry sync up the email to the cell phone and PCs and laptopsSetup user Permissions/Group Policies using Active Directory Management ToolTroubleshooting and configuring PCs’ Facilitate problem resolution, and provide… Show more Provided 1st and 2nd tier support with end user help with desktop and laptop usersSetup 20 to 50 desktop by ghost Image user Bart cd. Loading all software on PCs’Setup and support printers. Supported Lotus notes end user. Setup and support VP’s user Blackberry sync up the email to the cell phone and PCs and laptopsSetup user Permissions/Group Policies using Active Directory Management ToolTroubleshooting and configuring PCs’ Facilitate problem resolution, and provide overall outstanding customer service. Log calls into problem tracking system (Remedy/ Vantive). Show less

Worked in contract positions for several different companies, including Compaq Computer and General Motors. Worked as an inventory specialist, help desk, customer service support resource.

Maintained inventory control using military program SNAPS TWO. Electronics Analyst Instructor trained new recruits to preformed troubleshooting on live equipment, wiring, cabling and reading schematics.