Ryan Costa Email & Phone Number

Evesham Township, Nj, Us

Philadelphia, Pa, Us

Burlington, Nj, Us

• Determine improvement and optimization areas and design action plans based on the vendors needs• Lead vendor relations team and manage suppliers to obtain best operational position• Collaborate with vendors to create action plans that create accountability and accuracy with shipping future deliveries. • Manage vendor relationships and respond to related questions and issues to ensure seamless operations. • Lead vendor operations, vendor relations, and the vendor onboarding teams while developing ideas and strategy for improvement• Created vendor scorecard that defines, analyzes, and assesses key performance metrics to ensure vendors are meeting expectations, determine improvement and optimization areas, and design action plans• Lead business reviews presenting supplier performance results to merchants, vendors, and leadership • Provide comprehensive analysis on supplier’s performance to identify trends and actionable insights• Maintain and update all policies, standards, and procedures within vendor manual• Ensure fluent communication between team, vendors, buyers, and distribution centers• Coach team to act as the escalation point for all vendor concerns, solve problems, and pmediate through challenges

Philadelphia, Pennsylvania, Us

• Complete responsibility for all of Aramark’s retail operations at the 20,000-seat Wells Fargo Center arena. •Oversight of all merchandise ordering, vendor negotiations, pricing strategy, and development of sales and marketing plans. • Lead retail operations including staffing and employee development, financial performance, budgeting, and customer experience. • Create merchandise and purchasing plans and negotiating pricing to ensure that items are available when needed without carrying excess products and budgetary strains.• Responsible for oversight of over $8 million dollars in NHL Philadelphia Flyers and NBA Philadelphia 76ers revenue• Launched the arena’s first ever retail ecommerce site, which generated over $1 million in revenue in two years• Worked with vendors to create customized, limited edition merchandise only available in-arena and our website through a new “Wells Fargo Center Exclusive” program which has generated over $2 million in revenue• Increased ecommerce sales by over 650% year-over-year during the pandemic• Successfully negotiated marketing sponsorship agreement for naming rights on team store • Oversaw the successful negotiation of the retail union’s contract extension • Consistently in the top ten in NHL retail reporting and 2018 NBA “Triple Threat” retail award winner• Manage all consigned events and concerts, including high-profile events such as the 2016 Democratic National Convention; multiple sold-out concerts such as Pearl Jam, Justin Bieber, AC/DC; and WWE live events

Oversaw all aspects of Comcast Spectacor’s retail facilities throughout the Philadelphia region at the NHL Flyers Skate Zones, including complete merchandise sourcing, vendor negotiations, retail pricing strategy, and development of marketing plans. Supported Comcast Spectacor’s procurement leadership with volume purchasing for affiliated entities including Philadelphia Flyers, Snider Hockey Foundation, and Spectra.• Responsible for oversight of over $1.5 million dollars in revenue • Supported Procurement and corporate leadership with large scale procurement projects and assisted in revamping purchasing program to maintain and/or increase the quality of goods purchased and services procured which resulted in annual savings; SKU reduction; improved logistics for distribution locations; and designed programs to leverage spending for 140+ locations• Influenced purchasing in the region by creating a group-ordering system selling directly to local organizations• Created local buying group to combine purchasing power with major industry vendors and achieve better volume discounts• Benchmark vendor pricing, negotiated vendor agreements, analyzed purchasing trends and local competitor pricing to ensure products were acquired at the lowest price and competitively sold at the highest margin the market would accept• Created merchandising plans, forecasts, and strategies with historical framework and constantly analyzed by reviewing business at each location and developing and executing action plans based on data analysis• Rationalized inventory and managed distribution allotments while maintaining optimal levels identified by monitoring key indicators, spend, and industry trends to ensure appropriate strategy • Analyzed inventory turnover and developed markdown strategies based on sales rates, costs, planned product life cycle, and trends• Created and oversaw the implementation of all marketing, promotional, and social media

Philadelphia, Pa, Us

Oversaw all aspects of Comcast Spectacor’s retail facilities throughout the Philadelphia region at the NHL Flyers Skate Zones, including complete merchandise sourcing, vendor negotiations, retail pricing strategy, and development of marketing plans. • Responsible for oversight of over $1.5 million dollars in revenue • Benchmarked vendor pricing, negotiated vendor agreements, analyzed purchasing trends, and local competitor pricing to ensure products were acquired at the lowest price and competitively sold at the highest margin the market would accept• Created merchandising plans, forecasts, strategies, and action plans based on data analysis• Rationalized inventory and managed distribution allotments while maintaining optimal leverage by monitoring all key indicators, reviewing spend and industry trends frequently to ensure appropriate strategies and inventory are in place• Analyzed inventory turnover and developed markdown strategies for a merchandise based on sales rates, procurement costs, planned product life cycle, and trends• Influenced purchasing throughout the region by creating a group-ordering system selling directly to local organizations• Responsible for developing all in-store presentations, marketing, promotions, creative efforts, and social media • Established purchasing group by collaborating to combine purchasing power with vendors and achieve volume discounts• Managed talent and development including training for effective sales techniques and exceptional customer service; creating training plans; issuing performance appraisals; coaching, mentoring, and recognizing strong employees; and implementing disciplinary action and performance improvement plans when necessary for all retail employees

• Managed Igloo Hockey pro shops in Warminster, PA and Sportsplex in Feasterville, PA including assisting customers in selecting equipment for their particular needs while maintaining a focus on stores sales goals and the bottom line• Oversaw ordering for the Feasterville location for all roller hockey needs and assisted in ordering for the ice hockey store location in Warminster• Scheduled, trained, and managed employees to meet sales targets and maintain an excellent level of customer service

Bachelor Of Science

Senior Professional In Supply Management (Spsm), Logistics, Materials, And Supply Chain Management

Education record