Cto And Cpo - Ux
CurrentI oversee implementation of organizational processes for a UwaaS (Underwriting as a. service) medical underwriting company with presence across Brazil, US, and Spain through utilization of strategic knowledge, driving product and business development. I lead and ensure seamless execution of product and technology functions by defining new strategy, including utilization of artificial intelligence, machine learning, Chatbot, predictive underwriting, predictive modeling for automatic underwriting, and voice recognition. I supervise implementation of business activities to support selling of technologies to other markets. I manage UX and CX research functions for life insurance.• Drove enhanced efficiency and growth of technology department by 600% in only two years.• Performed exceptionally and successfully processed over 1MM cases in a year.• Successfully secured international experience exposure through liaison with four new countries.• Spearhead a two-fold revenue increase in only one year.
