▪ Redução do tempo de geração de relatórios em 96% através do desenvolvimento do software Python TCJur.▪ Automatizar entradas de demanda do projeto, melhorando a gestão do backlog.▪ Estruturar fluxo de encerramento dos processos judiciais no sistema LEX da empresa.▪ Redução de 28% no tempo de trabalho relativo ao processo de solicitação de subsídios.▪ Definir e priorizar backlog do produto, com base nas necessidades do usuário a partir de métodos ágeis (Scrum).▪ Desenvolver a área de Inteligência estratégica da superintendência, construindo soluções de BI e Analytics.▪ Negociar com clientes internos a fim de determinar escopo e prazos de entrega dos produtos.▪ Solucionar problemas cotidianos, tomando decisões com segurança e autonomia a fim de obter bons resultados.▪ Realizar a transformação Digital da superintendência.▪ Definição de planos, metas e cronogramas de atividades, a fim de concluir os projetos dentro do prazo.▪ Gestão da priorização dos demandas, trabalho com a equipe com foco no Roadmap.▪ Coordenar e alinhar as atividades da equipe para garantir a entrega dentro do prazo.▪ Monitorar o progresso dos projetos, revisando entregáveis e ajustando o plano conforme necessário.▪ Identificar, avaliar e mitigar riscos que possam impactar o projeto.▪ Garantir que os padrões de qualidade sejam mantidos durante todo o projeto.▪ Conduzir revisões de pós-projeto, documentar lições aprendidas e garantir a entrega final.▪ Liderar a coleta, análise e interpretação de grandes volumes de dados para apoiar decisões ▪ estratégicas.▪ Realizar pesquisas de mercado (benchmarking)▪ Criar e automatizar dashboards e relatórios para monitorar KPIs e métricas de desempenho.▪ Apoiar a alta gestão com análises e recomendações informadas por dados.▪ Coordenar a implementação de novos processos ou mudanças nos existentes, incluindo treinamento da equipe.▪ Trabalhar com outras áreas da empresa para alinhar os processos com as metas organizacionais.

Mentoria para startups e empreendedores, ajudando na definição de estratégias de crescimento e desenvolvimento de negócios.

As a business Strategy Specialist I was responsible for:• Create KPIs, performance and financial indicators for monitoring andmeasuring performance• Handle large databases• Develop and implement improvements in planning activities• Results reports and discussion of commercial strategies with leadership• Analytical and numerical support for regional managers• Projection of collection and billing• Prepare commercial indicators follow-up reports• Actual x Budgeted Analysis• Monitoring of collection, billing, average ticket, number of savings and measured consumption indicators.

Activities related to the Senior Data Analyst role in the Performance, Strategy and Projects Management at the Shared Services Center (CSC) Board. • Conduct several projects through agile or traditional methodology with multidisciplinary teams (Python, VBA, Power BI, Excel) • Identify opportunities for improvement • Project Management (Collection - Customer Control Automatic Debit into Account) Chain; Payroll - Solution for benefit audits, bank control; Accounts Payable - SAP Bank Reconciliation; clearing of SAP documents; Billing - Analysis and control of billing cycles; Contract management - Approval and update flow of developments) • Activity map, automation feasibility analysis, cost of monitoring OKR's: NPS; Rate of dissatisfaction with receipt of invoice; and Effective rate of registration in DACC (By channel and Bank) • Automation of tasks in Power Automate • Strategic planning

Activities related to the role of Business Analyst in the Collection and Revenue Recovery Planning Management of the Commercial Superintendence, with the function of managing the debt field negotiation processes, Dismissal and Court. • Coordinate activities of third-party collaborators • Management of third-party teams (people management) • Forecast of projects • Business Plan • Statistical models (Linear Regression, Logistic Regression) • Process control reports/Collection/Billing/Debt Balance/Portion of debt • Workgroup - Develop employees in Business Intelligence • Data analysis • Strategic planning • Management of interns • Budget, KPI and OKR of the sector, including the negotiation of conditions and priorities of internal projects. • Process management, ensuring the full functioning of the service, administrative and financial sectors, so that the management system was used correctly.

Related activities to the Business Process Analyst role in the Market Discipline Superintendence (Revenue and Revenue Planning Management), focusing on the management and improvement of processes. • Responsible for mapping processes (Bizagi, Visio, BPMN) • Continuous improvement of projects/processes • Development of PowerBI dashboards (Accounting, Billing, Debt balance, Regulatory services) - (Business Intelligence, Data Analytics) • Automation activities and controls (RPA, VBA, R Language) • Developed customer profile studies (market research) - recovery of energy from delinquent customers or in the PDD in Rio de Janeiro • Power BI as a heat map - DAX language • Find insights and gaps in internal processes based on performance analysis • KPIs control • Continuous improvements • Performance indicators • Management of the team of negotiators

Activities related to the Data Analyst role in the Market Discipline Superintendence, focusing on generating information about field activity for the monitoring of managers. • Produce management reports (Collection, Billing, Debt balance, Regulatory services) • Analysis of vast amounts of data • Data modeling (Power Query, Power Pivot) • Data analysis - Dashboard creation (PowerBI and Excel) • Assistance to manager in operations development and problem resolution. • Creation and review of procedures, manuals and analysis records in general, taking care of internal technical documentation and ensuring the necessary responses to the audit processes.