Accountable for end-to-end delivery of enterprise projects, including SAP and related systems. Responsible for overseeing all facets of Program Delivery, from activation to closure, including accountability for disciplines such as Project Management, Release Management, Testing Program, Defect Management, and Deployment, as well as managing a global Delivery team.

Accountable to manage medium-sized global team of IT solution leads and SAP functional specialists responsible for the end-to-end delivery of solutions from design through implementation and deployment.

Accountable for maintaining IT operations throughout Latin America, including applications and infrastructure projects, business relationship management and team leadership.

- Team leadership of about 14 persons (employees and contractors) based in Campinas and Manila responsible for projects implementation, support, requirements gathering and solution design to support business needs in SAP and non-SAP technologies- Prepared, managed and controlled budget for IT applications valued in US$ 1.5 million- Ownership of portfolio of about 30 applications, covering SAP, Non-SAP, Business Intelligence, CRM, Web and Mobile Solutions- Ownership of all IT applications contracts within LATAM- Ownership of IT vendor’s relationshipMain professional achievements:- IT consulting contract review and consolidation with reduction of about 4.9% annually- Successful delivery of few projects:* Spearheaded the implementation of a mobile application that boosted product information accessibility for users on iOS and Android platforms.* Led implementation of sales order management and fulfillment solutions using SAP ATP functionality* Drove successful project deliveries, including a loyalty program web portal, integrating SAP CRM with .Net technologies, significantly improving customer engagement.

- Responsible for major CRM program rollout throughout Latin America- Prepared, managed and controlled program budget- Rolled out 4 countries encompassing more than 2000 users within the CRM Platform- Designed program governance model, program roadmap and managed CRM solution vendor

- Developed and implemented the management of IS project portfolio- Prepared, managed and controlled budget for main IS projects valued in € 12 million- Participated in direct sales program as responsible to delivery IS projects related to sales, distribution, customer service, infrastructure and future operational model encompassing multiple suppliers, IS teams and business divisions

- Supported processes and applications of finance, supply chain and HR areas- Responsible for projects, maintenance and support of SAP in SD, MM, FI, CO and HR modules- Interfaced with senior management of finance, supply chain and HR areas in order to align IS and business priorities- Prepared, managed and controlled budget for finance, supply chain and HR IS projects valued at around € 1 million yearly- Supervised daily activities of 6 internal headcounts and several external consultants- Managed outsourced IS service contracts- Worked with internal and external audit teams to identify and address SOX compliance issues- Participated in creation of commercial operations company of Sanofi as IS project manager- Participated in Medley integration project as IS project manager

- Supported processes and applications of supply chain area- Responsible for projects, maintenance and support of SAP in SD and MM modules- Interfaced with senior management of supply chain area in order to align IS and business priorities- Supervised daily activities of 3 internal headcounts and several external consultants- Managed outsourced IS service contracts- Worked with internal and external audit teams to identify and address SOX compliance issues- Participated in implementation of Nota Fiscal Eletronica project as IS project manager- Lead the implementation of BI solution (Cognos) with reports and dashboards with main internal and external data sources- Participated in SAP upgrade as IS project manager- Participated in Sanofi and Aventis legal merger project as IS project manager

- Supported processes and applications of sales and marketing areas- Responsible for maintenance and support of SAP SD module- Participated in SAP upgrade as SAP SD analyst- Lead the implementation of BI solution (Business Objects) with reports and dashboards- Lead the implementation of ETMS solution for around 400 field force users

- Developed information systems for consulting customers- Participated in Sanofi-Synthelabo SAP implementation project as ABAP programmer- Participated in insurance system development for Delphos (Visual Basic, Visual C++ and SQL)