Charles Sullivan Email & Phone Number

Boston, MA, US

Waltham, MA, US

Manage People and Business Operations functions, defining company policies, procedures, systems, metrics, and other processes, aligning compliance with all applicable Federal and State financial and labor compliance.Manage payroll of ~$250,000 for 26 employees and 1099 Independent ContractorsDesign and manage implementation of Rippling as the 1st.

London, GB

Cambridge, MA, US

Executed Talent Acquisition recruiting cycle and provided leadership for the Broad’s Early Career Researchers (ECR) program, including Research Associates and Computational Associates across the Broad’s Centers and Labs.Screened 1K+ inbound applicants in Workday ATS for 80+ requisitions/170+ positions, reviewing application materials, interview recordings.

Novato, California, US

Novato, California, US

Provided Global Talent Acquisition program leadership through design of Emerging Talent Program and strategic university & diversity partnerships.Defined, developed, and delivered programs including Internship, Co-op, Apprenticeship, and Fellows programs across business units aligned to business objectives, DEIB initiatives, and early talent pipelining.

Cambridge, MA, US

This role provided me the opportunity to partner with Sage Therapeutics’ Talent Acquisition team to produce their first-generation Contingent Workforce program, targeting highly competitive complex talent to support biopharmaceutical therapies for debilitating brain disorders. Program aspects included $20M in spend to drive data analyses, KPI development.

Cambridge, MA, US

As part of Sage's Administrative Operations team, I served as a general office information resource that served to project Sage’s superior corporate image from check-in to check-out. To consistently and reliably deliver on the corporate vision, I developed a comprehensive understanding of Sage’s history and mission to coordinate events with guests.

Chuo-ku, Tokyo, JP

Because of my conversational proficiency in Japanese, I earned the opportunity to serve students across two Japanese senior high schools by creating and delivering short- and long-term English language lesson plans that served 450 students with reading, writing, listening, speaking, and comprehension skills. To foster the rapport needed to meet the.

San Francisco, CA, US

This role provided the opportunity to learn clear and effective communication strategies, as I was required to gather preferences and specific requirements from customers requesting shopping assistance. Through a remote-based operation, I engaged customers to understand their WHY in addition to their WHAT. I attribute that need for in-depth understanding.

Boston, MA, US

During my introduction to real-world business, I worked closely with account teams to develop insights from data secured through private, online consumer communities for client campaigns. To develop timely and accurate information, I engaged with the community through discussions, answering their questions, resolving issues, and tracking community.

Newton Upper Falls, Massachusetts, US

To best serve our customers and grow the business, I consistently and reliably delivered friendly service and maintained my product expertise to deliver timely customer advice and support. I served as the primary point of contact for customer inquiries, meeting customer needs for rentals, sales, repairs, and account management.My analyses and strategy.

Syracuse, New York, US

Launching my experiences in talent development, I supported Syracuse University’s community by guiding participants through lab conditions that simulated professional interview settings. I then recorded and evaluated their personality traits based on their interview responses and entered, coded, and indexed physiological data for use by the Research.

Syracuse, New York, US

In support of the Department of African American Studies students, I researched extensively to locate and leverage relevant resources to support various research assignments, providing extra help and peer editing written assignments for two to three students weekly. I worked one-on-one with each student, resulting in raising each student’s average grade by.

As the initial point of contact for a very busy, dynamic restaurant, I leveraged my rapport-building and communication skills to make each customer feel welcome and excited to dine with us. I promoted new and returning business through a constant focus on superior customer engagement and service that included efficient logistics for delivery schedules.

Wakefield, Massachusetts, US

Leveraged my administrative and technology skills to improve operations by streamlining the customer database, resulting in quicker information access and improved accuracy of domestic and international client records. I also maintained records and executed tasks for shipping high volumes of information products.

B.A., Psychology; Music Performance (Minor)

Education record