Trained and certified by IBM Corporation, with over 26 years of service in various consulting and team lead capacities and is a motivated self starter that is able to readily adapt to the ever changing world of information technology. Professionally represented IBM, the largest IT services company in the world at various Fortune 500 companies throughout the United States in various IT roles.Over 26 years of combined computer hardware and software experience. I also have extensive experience with Windows XP through Windows 8 operating systems as well as Windows Server 2003 to 2012Over 32 years of experience in the customer service industry.Created innovative solutions resulting in time and cost savings to many different customers.Served as the project team lead for various customers ensuring each project was completed in a timely and accurately manner.Took the initiative to become trained and certified in almost every major release of Microsoft Windows on the market today.Specialties: Office 365 Email Migrations, Windows 2012 Server, Microsoft Exchange Server 2010-2013, Windows 7, Windows 8.1, Windows 10, Technical writer, with over 26 years in the computer industry.