Responsible for building relationships with key stakeholders, navigating the Managed Services provided by Stefanini, conducting workshops to identify requirements and assist customers with architecting digital solutions focused on automations and innovations utilizing our SAI Suite Platform. Provide architectural solutions and TCO/ROI for customers in several different industries, to include Pharmaceutical/Healthcare, Manufacturing, Cybersecurity, Financial Services, Utilities, and Retail. Utilizing the latest technology advancements in AI/LLM, we work through customer requirements, security concerns, and develop roadmaps to aggressively and tactically mature their IT/OT/IOT functions. Forming individual technology leadership teams consisting of delivery managers, architects and transformation managers, we guide our customers to developing cost effective paths to a more efficient and effective posture.

Responsible for the strategic, operational and financial planning of Stefanini's managed services division – Enterprise Services (ES). Communicating the company’s strategic goals and aligning Enterprise Services management. Working closely with sales team and members of the pre-Sales team, and related roles globally, to help drive sales opportunities through solutioning and providing Subject Matter Expert (SME) advise and Sales Engineering support from identification and qualification through closure by developing and driving an effective and efficient solution based strategy. Enterprise ServicesLead and manage global team of professionals responsible for scoping, designing, and implementing five (5) Centers of Excellence - Enterprise Architecture (EA), Infrastructure Services (IS), Cloud Services (CS), Unified Endpoint Management (UEM), and Security Services (SS). Full P&L responsibilities for global practice. Develop strategic plans to globalize Enterprise Services across Stefanini. Create financial models to determine best course of action when globalizing ES. Develop a succession plan and DR/COOP plans. Implementation of Microsoft Teams / SharePoint Online to manage and oversee all aspects of operations in a 100% WFH organization. Developed Apprenticeship Program, Ladders Program, Master Training Plans, Certifications, and Evaluations ensuring highest level of customer support all while maintaining an overall, well under industry standard, turnover rate. Technical Operational Support LeadershipProvide guidance and leadership to the ES support management team to ensure operational delivery. Oversee ES related service levels are met for both internal and external customers. Ensure availability and stability of Enterprise Services to the global customer base. Sharing thought leadership with Executive Leadership Team around future technologies and innovations surrounding B2B2C. Spearheaded the development and implementation of AI/LLM and ML.

Responsible for developing strategic direction for a global recycling/manufacturing organization with over 7,000 devices and 10,000+ users. Develop business cases, cost benefit analysis, and Return On Investments (ROIs) for migrating on premise to Cloud, deployment strategies for SAP, CyberSecurity solutions, OneDrive for Business deployments, Windows 10 upgrades, and Service Center implementations. Key strategic owner of IT sourcing, new technologies, and process improvements/automation strategies. Responsible for developing and maturing enterprise services division. Final reviewer of proposals identifying key strategic areas of strengths and get-well plans for weaknesses.

After a 21-year break, I re-enlisted to finish my 20 years of service for retirement, but more importantly in honor of those Warriors I have met within the WITS program. It’s truly an honor to be able to serve again. Responsible for developing and engineering solutions to support our Cyber Defense Mission through the use of AI/LLM and other tools. Developing our airman, supporting our mission, and designing and architecting better ways of utilizing DoD365 tools within the military environment.Assisted the 96th Operations Group (OG) as a data architect and consultant in designing nextgen data convergence for the Digital Synthetic Range (DSR) and ADAx. Provided initial developmental drafts of new unit supporting the Autonomous Drone Test & Evaluation (T&E), spotlighting cybersecurity and high-availability for real-time evaluations.

I've just recently begun working with The Wounded Warrior Program, not to be confused with the Wounded Warrior Project, in building a new IT company (Warrior IT Solutions) with the primary focus of bridging the gap between transitioning wounded warriors and their civilian careers. We are driven to bridge this gap by providing free training, certifications, and jobs for these veterans. To learn more about starting a Wounded Warrior Program in your organization, or for more information on hiring our Wounded Warriors.

Developed a Service Disabled Veteran Owned Small Business' (SDVOSB) daily operations, and provide a growth path to move in to the next level of support for customers within the Federal, State/Local, and Commercial Markets. Developed a Mentor/Protégé program (seeking Mentors), established a back office support system/service, created templates and processes/procedures for evaluating opportunities and engaging potential customers. Determined strategic alliances, and fostered those relationships while vetting new opportunities for teaming. Strived to be the best sub-contractor while building past performance. Migrated all operations to the O365 cloud. Setup stringent SharePoint processes for tracking targets and task.

Responsible for the City of Norcross' Information Technology Department to include the 24/7 Police Department, Public Works & Utilities, General Government Administration (Accounting & Finance), Court Services, Economic Development, Human Resources, City Clerk, and Mayor and Council. Support includes IT modernization of a small network running a vast number of critical applications such as ITI, Trakit, Incode, and security requirements supporting criminal history data and Georgia Bureau of Investigations (GBI) data, as well as the planning and management of an $800K annual budget within a highly dynamic and customer-centric environment. Responsible for the day-to-day operations and maintenance for a 40+TB virtual server/desktop environment utilizing VMWare virtualization, Direct Access, and MiTel VoIP unified communications.- Implementing a comprehensive IT Refresh, upgrading servers from VMware to Hyper-V, implementation of a Dell/Compellant solution with just over 160TB of tiered storage for 20+ cameras and License Plate Readers (LPRs), new Electronic Document Management System (E-DMS), and internal/external website support for ArcGIS and Trakit for the City of Norcross.- Implemented a Standard Operating Procedure (SOP) for the management of mobile devices resulting in a 40% reduction in monthly cost by developing higher levels of accountability, monthly reviews of mobile user’s plans, and identifying devices no longer necessary for the performance of user’s duties.- Defined requirements and conducted vendor analysis to determine best value for outsourcing our 24/7 helpdesk for support of the City of Norcross' 24/7 operations.- Developed a phased approach to migrating from a single instance, to a Contingency Operations (COOP) environment, and later to a cloud based Disaster Recovery (DR) infrastructure over the next 5 years.

UPDATE: Due to the complexities of the SBA's SDVOSB approval process, VetA could not be approved.My responsibilities are the initial development and day-to-day operations of a start-up company which falls under the Service Disabled Veteran Owned Small Business (SDVOSB) Small Business Administrations (SBA) criteria. I have created a backend SharePoint solution which aids in the collaboration and communications among the executive staff, allowing for fast access to critical information for prompt intelligent business decisions.

During my consulting work with MatrixXcom, I have developed detailed financial plans, pricing models, and an unsolicited proposal for a new unique secure communications solution for the Department of Homeland Security (DHS) and sub-agencies. I architected the technical solution to resolve shortfalls in communications during critical outages utilizing commercial and custom software developed by our partners. I have developed a detailed business/marketing plan to take MatrixXcom to the federal market. I have conducted Research & Development (R&D) for the technical solution, to include installation of the “proof of concept” devices, and have developed new strategies for long term contracts within the federal market space.

Chickasaw Advisory Services, LLC is a member of the Chickasaw Naiton Industries, Inc. family of companies. - Director of Programs for CDC Information Management Systems (CIMS).- Identified and closed a new staff augementation contract for the Defense Technical Information Center (DTIC) encompassing Business Intelligence, .Net/JAVA Development, Windows/Unix SA/DBA/WA, IA, and Network/Security Administration worth over $30M.- Identified and closed a Sr. Subject Matter Expert (SME) for work at an Air Force Major Command in support of joint countries worth over $200K.- Managed the implementation of over $700K in Network Audio/Video solutions for the Customs and Borders Protection in Tucson, Az.- Managed the proposal development of a $600K Regional Case Manager contract supporting the National Guard Bureau for Line of Duty Determinations. Identified as the Sr. Program Manager.- Orchestrated a new Enterprise Architecture for the Defense Threat Reduction Agency (DTRA) saving millions by correcting numerous design issues and streamlining solutions for over $6M in hardware/software supporting new technologies such as HP EVAs, NetBackups, LTO4 Tape Drives, Tumbleweed, Barracuda, and other new technologies.Statistics:Managed ten (10) government programs in excess of $1.1B contract value producing over 300% ($900K) profit annually (actual to proposed) based on close Profit & Loss (P&L) management and innovative cost saving ideas.

Recently accepted a contract with DESA as their Contracted CEO.Responsible for the overall IT department to include budgeting, forecasting, strategic planning, and critical path development. Also responsible for developing overall operating budgets, developing marketing plan and business plan, as well as providing technical support for sales staff.

Responsible for the management of a $1M privately held investment fund, requiring 10% net return annually with 5 fold return in equity every 3 years. Current investment areas include Oil & Gas and Information Technology industries.

Primary duties focus on managing strategic information technology planning efforts for enterprise-wide projects including conceptualizing the design, developing the architecture, and selecting appropriate technical partners.- Strategically designed a campus-area wireless network with 180 access points that successfully provided a mobile educational environment within 3 years for 3,000 students at the Air University campus on Maxwell-Gunter AFB.- Oversaw the completion within one year of the logical and physical consolidations of more than 300 servers supporting 10,000 users to a centrally located and managed data center.- Developed a centralized Enterprise Purchasing Program within 2 months that saved the Air Force an estimated $1 million annually. - Sourced and established new business for a current contract, which proved instrumental in realizing a $2 million increase in annual revenue.

Graduated with MBA August 2005.

Started my first class in college on January 2002 and completed my Bachelors in Business Administration through Faulkner in December 2003.

Served as a consultant for startups, expanding, and troubled businesses. Responsible for developing strategic objectives, new marketing strategies, and financial plans while assuming a leadership role with a hands-on approach to implementation.- Developed within 6 months a satellite office utilizing telecommuters and online technology. This office ultimately generated over $250,000 in annual sales, service, and support operations for an information technology security company. - Launched a startup that grew to a $17 million evaluation within 1 year. Accomplished this by raising venture capital, developing an $8 million marketing/sales strategy, and building a secure high availability data center.- Managed 4 support engineers, increasing their billable hours from 312 to 1,660 hours annually which directly contributed to a 40% increase in company profits.

Leadership Orlando is a community leadership program designed to make Central Floridians become connected and engaged community leaders. To accomplish that purpose Leadership classes meet for a series of nine day-long sessions over eight months. Each session examines some of the key themes and issues surrounding our community. By applying some of lessons learned through myregion.org, the Leadership sessions emphasize the People, the Places, the Possibilities and Purpose that our community has to offer.

Developed a company from concept to an appraised $17M company. Responsible for the development and management of financials, human resources, sales, marketing, operations, technology, and training. Created an Enterprise Resource Planning tool to manage projects, task, and was instrumental in assisting telecommuters throughout the United States. Developed a secure redundant data warehousing facility with a 99.999% uptime utilizing redundant high-speed firewalls, routers, web-servers, database-servers, and wireless technology under $300,000. Developed a disaster recovery plan including alternative power sourcing, alternative wireless Internetaccess, and automated fail safes. Created a completely standardized laptop and network solution manageable from a central location. Developed processes and procedures for the use of Personal Data Assistants (Palm Vx andCompaq iPaq PDAs) to improve sales persons, and sales engineers in the demonstration of products and sales meetings.

Scope of duties consisted of overseeing the design, development, and management of an Enterprise Resource Planning (ERP) tool used to manage the implementation of a global procurement system deployment responsible for $35 billion in annual contracts.- Pioneered new levels of IT services, such as secure web-based online document storage, designed to automate the coordination, routing, and approval processes via an online web portal. This project permitted centralization and management of over 4 terabytes of data supporting a real wartime fighting effort by the U.S. Air Force.- Implemented change management initiatives throughout a 3,000-user organization for an award-winning extranet that allowed real-time retrieval of Q&As, schedules, documentation submittals, routing/approval, billable hours, vendor delivery schedules, and online conferences.- Developed and implemented a military base-wide perimeter security approach, resulting in privatizing Air Force bases worldwide.

Started as a Supply Custodian at Kunsan AB, Korea. After 1 year, I was moved to George AFB, CA, where I was moved into the Analysis section to conduct analysis on the Supply System. After 3 years, I was retrained as a computer programmer and moved to Gunter Annex, AL where I maintained the Standard Civilian Automated Pay System. I was soon moved to the LAN Shop to support the base network as a network engineer.