• In charge of managing internet access for the data center and hold responsibility for AS 1301• Accomplished a successful upgrade of the company's two data centers' internet infrastructure by transitioning from 4 Cisco internet access routers to Arista L2/L3 switches, resulting in a significant increase in available ports.• Conducted technical studies to enhance the company's VPN infrastructure resiliency, accommodating a daily user base of over 25,000 individuals.

• Offered comprehensive IT support services for businesses with 70 computer users, ensuring smooth and efficient computing experiences for increased productivity.• Successfully implemented an internal information dissemination system tailored for a 20,000 sqm industrial environment, improving communication and efficiency within the organization. Achieved a 30% reduction in communication delays.• Managed the IT infrastructure for SMEs, utilizing Hyper-V. Responsibilities included handling Active Directory, File Servers, DHCP, DNS, RDS, and other critical systems.• Upgraded and configured the hypervisor for the Tunisia subsidiary (Bstainless) from our location, ensuring a secure and efficient virtual environment to support their operations.