Courage Christopher-Bassey

Courage Christopher-Bassey Email and Phone Number

Director of Recruitment Operations @ Research & Knowledge Management Group (RKMG)
United States
Courage Christopher-Bassey's Location
United States, United States
About Courage Christopher-Bassey

I am a Business Operations Expert with 13 years of experience helping companies to ensure smooth growth of corporate activities. On a typical work day, I interact frequently with various organizational departments in order to understand the challenges faced by team members and help them with sustainable solutions.My job is directly informed by the corporate strategy of any company I work with. In the absence of a corporate strategy, I can intervene by developing a tailored corporate strategy from scratch. I develope programs, products and services based on organizational goals and objectives at any point in time. In my career so far, I have worked as a subordinate as well as a team lead simultaneously managing hundreds of people within and out side Nigeria. I have a tract record of helping my employers to achieve set targets within an agreed timeline.

Courage Christopher-Bassey's Current Company Details
Research & Knowledge Management Group (RKMG)

Research & Knowledge Management Group (Rkmg)

View
Director of Recruitment Operations
United States
Website:
rkmg.site
Employees:
5
Courage Christopher-Bassey Work Experience Details
  • Research & Knowledge Management Group (Rkmg)
    Director Of Recruitment Operations
    Research & Knowledge Management Group (Rkmg)
    United States
  • Abuja Electricity Distribution Company Plc
    Data Analyst
    Abuja Electricity Distribution Company Plc Nov 2018 - Present
    Nigeria
    Prepare and enhance the processes associated with financial analysis, reporting and general accounting.Facilitate and analyze data associated with the operating or capital budget and forecast.Advise business partners in developing strategy, identifying opportunities and evaluating risks.Facilitate capital investment decisions through business case and capital expenditure reviews.Perform data modeling and predicting transaction volume trends for identifying… Show more Prepare and enhance the processes associated with financial analysis, reporting and general accounting.Facilitate and analyze data associated with the operating or capital budget and forecast.Advise business partners in developing strategy, identifying opportunities and evaluating risks.Facilitate capital investment decisions through business case and capital expenditure reviews.Perform data modeling and predicting transaction volume trends for identifying suspicious payment method.Develop models to indicate and analyse trends in major performance indices.Facilitate and analyze data associated with the operating or capital budget and forecast.Advise business partners in developing strategy, identifying opportunities and evaluating risks.Facilitate capital investment decisions through business case and capital expenditure reviews.Perform data modeling and predicting transaction volume trends for identifying suspicious payment method. Show less
  • Fetch Consulting
    Hr & Operations Manager
    Fetch Consulting Nov 2016 - Present
    I am responsible for overseeing and managing all aspects of human resources and operational functions within the organization. My role also involves developing and implementing HR policies, procedures, and strategies, as well as optimizing operational processes to ensure the efficient and effective functioning of Fetch Consulting. Key responsibilities include:1. Human Resources Management:Develop and implement HR policies, procedures, and best practices.Recruit, onboard, and… Show more I am responsible for overseeing and managing all aspects of human resources and operational functions within the organization. My role also involves developing and implementing HR policies, procedures, and strategies, as well as optimizing operational processes to ensure the efficient and effective functioning of Fetch Consulting. Key responsibilities include:1. Human Resources Management:Develop and implement HR policies, procedures, and best practices.Recruit, onboard, and retain top talent through effective hiring and retention strategies.Conduct performance evaluations and provide coaching and feedback to employees.Manage employee relations, address grievances, and resolve conflicts.Oversee compensation and benefits administration.Ensure compliance with labor laws and regulations.2. Operational Management:Streamline and improve operational processes to enhance efficiency.Monitor and manage budgets and expenses to optimize financial performance.Supervise administrative staff and ensure smooth day-to-day operations.Implement and maintain technology solutions to support operational functions.Manage facilities and equipment maintenance.Develop and execute business continuity and disaster recovery plans.3. Compliance and Risk Management:Ensure the organization complies with relevant laws, regulations, and industry standards.Identify and mitigate operational risks.Maintain records and documentation related to compliance efforts.4. Strategic Planning:Collaborate with senior management to develop and execute HR and operational strategies aligned with organizational goals.Provide insights and recommendations to improve overall company performance.5. Employee Development and Training:Identify training and development needs and coordinate relevant programs.Foster a culture of continuous learning and professional growth. Show less
  • Skye Bank Plc
    Branch Service Manager
    Skye Bank Plc May 2016 - Oct 2016
    Abuja, Nigeria
    Resourceful, forward-thinking Customer Service Professional that leads diverse teams to achieve company goals and is highly effective at turning corporate mandates into actionable policies that optimize operations, drive business success and grow revenue, while addressing all questions and concerns with customer satisfaction in mind.
  • Skye Bank Plc
    Head, Transactions
    Skye Bank Plc May 2015 - May 2016
    Lagos, Nigeria
    Developed and implemented a sales strategy that aligned with Wholesale Bank strategy and product positioning to ensure delivery of the trade, cash and supply chain budget Managed resources effectively by deploying to different core banking businesses with maximum return Identified threats in targeted segments for banking transaction & implement plans to counter impact on business Planned, coordinated and monitored the growth of sales on all transaction banking products Maximized… Show more Developed and implemented a sales strategy that aligned with Wholesale Bank strategy and product positioning to ensure delivery of the trade, cash and supply chain budget Managed resources effectively by deploying to different core banking businesses with maximum return Identified threats in targeted segments for banking transaction & implement plans to counter impact on business Planned, coordinated and monitored the growth of sales on all transaction banking products Maximized Trade & Cash Management returns from existing relationships Increased overall annual sales 20% by incorporating several quality process improvements within the branch Show less
  • Skye Bank Plc
    Cash Officer
    Skye Bank Plc May 2014 - May 2015
    Lagos, Nigeria
    Organized financial data from bank accounts utilizing computer software to keep information current Calculated numerical data to ensure accuracy in all departments when monthly expense reports are submitted Noted discrepancies, spotting several errors from different departments and helping the bank save huge money Increased employee productivity and the overall efficiency of the unit by implementing a range of processes and procedures that eliminated duplication and reduced turnaround… Show more Organized financial data from bank accounts utilizing computer software to keep information current Calculated numerical data to ensure accuracy in all departments when monthly expense reports are submitted Noted discrepancies, spotting several errors from different departments and helping the bank save huge money Increased employee productivity and the overall efficiency of the unit by implementing a range of processes and procedures that eliminated duplication and reduced turnaround time by 20% Reduced anomalies with authorizations and improved the bank’s ability to respond to customer inquiries by devising and introducing internal process controls Show less
  • Skye Bank Plc
    Head Of Customer Service
    Skye Bank Plc May 2008 - May 2014
    Lagos, Nigeria
    Took ownership of customers issues and followed problems through to resolution Developed service procedures and policies which increased annual revenue and customer investments by at least 20% for the branch Recruited, mentored and developed new customer service agents to professionals Consistently achieved a high level of customer satisfaction by building trust, and offering additional information about the bank's products in line with customer needs and priorities
  • Cashcraft Asset Management Ltd.
    Relationship Officer
    Cashcraft Asset Management Ltd. Jul 2007 - Feb 2008
    Lagos
    Worked closely with clients to identify, assess and meet short- and long-term financial goals which resulted in new business generation

Courage Christopher-Bassey Education Details

  • Service Quality Institute(Usa)
    Service Quality Institute(Usa)
    Certified Customer Service Professional
  • Olabisi Onabanjo University
    History And Diplmatic Studies(International Relations)
  • Chartered Management Institute
    Chartered Management Institute
    Business Administration And Management, General
  • Hp Life
    Hp Life
    It For Business Success
  • Hp Life
    Hp Life
    Maximizing Capacity
  • Federal Polytechnic Auchi
    Federal Polytechnic Auchi
    Mass Communication
  • Hp Life
    Hp Life

Frequently Asked Questions about Courage Christopher-Bassey

What company does Courage Christopher-Bassey work for?

Courage Christopher-Bassey works for Research & Knowledge Management Group (Rkmg)

What is Courage Christopher-Bassey's role at the current company?

Courage Christopher-Bassey's current role is Director of Recruitment Operations.

What schools did Courage Christopher-Bassey attend?

Courage Christopher-Bassey attended Service Quality Institute(Usa), Olabisi Onabanjo University, Chartered Management Institute, Hp Life, Hp Life, Federal Polytechnic Auchi, Hp Life, Simplilearn, Simplilearn.

Who are Courage Christopher-Bassey's colleagues?

Courage Christopher-Bassey's colleagues are Anadi Savita.

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