Courage Christopher-Bassey Email & Phone Number

Nigeria

United States

Nigeria

Prepare and enhance the processes associated with financial analysis, reporting and general accounting.Facilitate and analyze data associated with the operating or capital budget and forecast.Advise business partners in developing strategy, identifying opportunities and evaluating risks.Facilitate capital investment decisions through business case and capital expenditure reviews.Perform data modeling and predicting transaction volume trends for identifying… Show more Prepare and enhance the processes associated with financial analysis, reporting and general accounting.Facilitate and analyze data associated with the operating or capital budget and forecast.Advise business partners in developing strategy, identifying opportunities and evaluating risks.Facilitate capital investment decisions through business case and capital expenditure reviews.Perform data modeling and predicting transaction volume trends for identifying suspicious payment method.Develop models to indicate and analyse trends in major performance indices.Facilitate and analyze data associated with the operating or capital budget and forecast.Advise business partners in developing strategy, identifying opportunities and evaluating risks.Facilitate capital investment decisions through business case and capital expenditure reviews.Perform data modeling and predicting transaction volume trends for identifying suspicious payment method. Show less

I am responsible for overseeing and managing all aspects of human resources and operational functions within the organization. My role also involves developing and implementing HR policies, procedures, and strategies, as well as optimizing operational processes to ensure the efficient and effective functioning of Fetch Consulting. Key responsibilities include:1. Human Resources Management:Develop and implement HR policies, procedures, and best practices.Recruit, onboard, and… Show more I am responsible for overseeing and managing all aspects of human resources and operational functions within the organization. My role also involves developing and implementing HR policies, procedures, and strategies, as well as optimizing operational processes to ensure the efficient and effective functioning of Fetch Consulting. Key responsibilities include:1. Human Resources Management:Develop and implement HR policies, procedures, and best practices.Recruit, onboard, and retain top talent through effective hiring and retention strategies.Conduct performance evaluations and provide coaching and feedback to employees.Manage employee relations, address grievances, and resolve conflicts.Oversee compensation and benefits administration.Ensure compliance with labor laws and regulations.2. Operational Management:Streamline and improve operational processes to enhance efficiency.Monitor and manage budgets and expenses to optimize financial performance.Supervise administrative staff and ensure smooth day-to-day operations.Implement and maintain technology solutions to support operational functions.Manage facilities and equipment maintenance.Develop and execute business continuity and disaster recovery plans.3. Compliance and Risk Management:Ensure the organization complies with relevant laws, regulations, and industry standards.Identify and mitigate operational risks.Maintain records and documentation related to compliance efforts.4. Strategic Planning:Collaborate with senior management to develop and execute HR and operational strategies aligned with organizational goals.Provide insights and recommendations to improve overall company performance.5. Employee Development and Training:Identify training and development needs and coordinate relevant programs.Foster a culture of continuous learning and professional growth. Show less

Abuja, Nigeria

Resourceful, forward-thinking Customer Service Professional that leads diverse teams to achieve company goals and is highly effective at turning corporate mandates into actionable policies that optimize operations, drive business success and grow revenue, while addressing all questions and concerns with customer satisfaction in mind.

Lagos, Nigeria

Developed and implemented a sales strategy that aligned with Wholesale Bank strategy and product positioning to ensure delivery of the trade, cash and supply chain budget Managed resources effectively by deploying to different core banking businesses with maximum return Identified threats in targeted segments for banking transaction & implement plans to counter impact on business Planned, coordinated and monitored the growth of sales on all transaction banking products Maximized… Show more Developed and implemented a sales strategy that aligned with Wholesale Bank strategy and product positioning to ensure delivery of the trade, cash and supply chain budget Managed resources effectively by deploying to different core banking businesses with maximum return Identified threats in targeted segments for banking transaction & implement plans to counter impact on business Planned, coordinated and monitored the growth of sales on all transaction banking products Maximized Trade & Cash Management returns from existing relationships Increased overall annual sales 20% by incorporating several quality process improvements within the branch Show less

Lagos, Nigeria

Organized financial data from bank accounts utilizing computer software to keep information current Calculated numerical data to ensure accuracy in all departments when monthly expense reports are submitted Noted discrepancies, spotting several errors from different departments and helping the bank save huge money Increased employee productivity and the overall efficiency of the unit by implementing a range of processes and procedures that eliminated duplication and reduced turnaround… Show more Organized financial data from bank accounts utilizing computer software to keep information current Calculated numerical data to ensure accuracy in all departments when monthly expense reports are submitted Noted discrepancies, spotting several errors from different departments and helping the bank save huge money Increased employee productivity and the overall efficiency of the unit by implementing a range of processes and procedures that eliminated duplication and reduced turnaround time by 20% Reduced anomalies with authorizations and improved the bank’s ability to respond to customer inquiries by devising and introducing internal process controls Show less

Lagos, Nigeria

Took ownership of customers issues and followed problems through to resolution Developed service procedures and policies which increased annual revenue and customer investments by at least 20% for the branch Recruited, mentored and developed new customer service agents to professionals Consistently achieved a high level of customer satisfaction by building trust, and offering additional information about the bank's products in line with customer needs and priorities

Lagos

Worked closely with clients to identify, assess and meet short- and long-term financial goals which resulted in new business generation

Ccsp, Certified Customer Service Professional

Ba, History And Diplmatic Studies(International Relations)

Acmi, Business Administration And Management, General

Certificate, It For Business Success

Certificate, Maximizing Capacity

National Diploma, Mass Communication

Education record

Certificate, Inventory Management

Education record

Certificate Business Analytics with Excel

Education record

Certificate Agile Scrum Foundation