Courtenay Dodds Email & Phone Number

Norway, Me, Us

Maine, United States

My mission is to help business owners and CPAs save time and money by delivering exemplary and accurate bookkeeping services.I understand business owners often feel overwhelmed trying to wear all the “hats,” and keeping up with the finances can seem daunting. If you're a CPA, your time is better spent working on your client's tax strategies. Managing the day-to-day books drains your time and energy – energy better spent building your business. Having someone else take it off your plate gives you the flexibility and freedom to do what you do best.

Freelance Editor

Mclean, Virginia, United States

● Transcribe dictation for a variety of documents for Department of Justice; transcribed nearly 100,000 words per month. ● Identified and translated jargon and abbreviations into their expanded forms to ensure the accuracy of documents.● Corrected mistakes in timely manner; distinguished between homonyms and recognized inconsistencies and mistakes in manuscripts.

San Diego, California, United States

● Implemented processing procedures for over 700 customer files and contracts per month.● Developed administrative support and daily operations to achieve collection activities for Accounts Receivable and First Payment Default accounts.● Entered and organized customer information and work orders from 2 years of paper files into CRM and Excel spreadsheets, including scanning, data collection, and sorting contracts, decreasing information gaps to almost zero.● Drafted HR employee manuals and training packs for the Sales team and created visual aid binders, all of which are currently in use by the company.

Methuen, Massachusetts, United States

● Coordinated with account directors to assist in developing new business and providing top-notch service for over 500 collegiate accounts.● Coordinated inventory orders, graphic design, and production of merchandise.● Managed day-to-day projects to ensure they were completed within deadlines and according to budget.

Clearwater, Florida, United States

● As Editor, proofread, suggested edits, and approved print and web content and layout for over 10 authors per year.● Ensured all materials met legal standards. Applied style and brand guidelines as requested by authors.● As Executive Assistant, coordinated and directed office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid publishing executives.

● Oversaw operations including customer service, accounting (using QuickBooks Desktop), auditing, quality control, and order fulfillment for departments with sales of up to $1.5 million annually;● Increased sales by 60% within three months by updating and re-organizing the client database;● Primary leadership role in all aspects of a business including product/service development, database development, human resources, and client management;● Provided document collection and retrieval services for the Mortgage Banking industry, including short title work and document recording at local registries of deeds.