• Lead internal communications for Starbucks Reserve and Roastery brand, drafting andfinalizing communications across multiple platforms and audiences.• Project-manage promotional cycles, coordinating cross-functional teams for successfulexecution.• Create and evolve resources for promotional cycles and communications, optimizing teamefficiency.• Manage in-store content and internal website communications and content publishing, ensuring adherence to brand standards.• Independently drive high-priority projects, make strategic decisions, and producecompelling content.• Direct photoshoots and videos aligned with brand standards, and use feedback forcreative decision-making.• Strategically plan and lead cross-functional work, presenting to senior leadership andenhancing employee experience.• Navigate ambiguous situations in developing a new brand within Starbucks, adapting tochanges while maintaining progress.

• Led organizational management initiatives for a 1000+ employee hierarchy, ensuringeffective team structures.• Implemented processes for project management and program execution, driving changeacross teams.• Managed project timelines, presented updates to executive leadership, and communicated insights.• Organized internal events, leadership meetings, and development programs for new hires.• Collaborated cross-functionally with business leaders and HR departments, fosteringengagement.

• Managed schedules, events, communications, and training for 150 employees.• Designed scheduling system for efficiency and presented labor management strategies.• Developed purpose and principles for a new leadership team, fostering collaboration.• Hired, onboarded, and mentored trainers, enhancing productivity and morale.• Successfully navigated ambiguity and launched a new brand, ensuring smooth transitions.• Supported the launch of a new labor system, optimizing efficiency and workflow.• Created tools for Siren Retail locations, streamlining processes and improving teamonboarding.