Rebuilding and revitalizing a beloved hometown ice cream shop/grill. Primary focuses were hiring and training staff, social media management, inventory ordering, customer service, and coordinating front and back of house.

• Complete Optimizations, Savings Analysis, and Financial Analysis for Clients under strict time-restrained conditions o Maintain Knowledge of All Contracts o Maintain Knowledge of All Carrier Plan Availability• Create & manage Master Savings Trackers• Lead / Present Details for Optimization Meetings• Pull and manipulate invoices from carriers for internal use• Manage communications with outside companies and partners to better assist clients• Manage… Show more • Complete Optimizations, Savings Analysis, and Financial Analysis for Clients under strict time-restrained conditions o Maintain Knowledge of All Contracts o Maintain Knowledge of All Carrier Plan Availability• Create & manage Master Savings Trackers• Lead / Present Details for Optimization Meetings• Pull and manipulate invoices from carriers for internal use• Manage communications with outside companies and partners to better assist clients• Manage Special Reporting• Perform monthly and quarterly audits on clients carrier sites and services Show less

• Program all Centurylink products and services as they relate to service order and/or trouble ticket resolution.• Maintain Records integrity by creating or updating facility information in MARTENS.• Successfully program all voice switches, voice mail servers, DSL devices, Fiber devices, VOIP and ATM systems.• Maintain quality work and meet performance objectives.• Perform other related duties and responsibilities as required by Management

• Provide exceptional customer service• Assist customers in choosing menu options• Ensure accuracy of customers orders• Extensive knowledge of food and beverage offerings• Take cash and credit card payments• Keep track of all payments for turn-in at end of the night

• Provide exceptional customer service• Assist customers in choosing menu options• Ensure accuracy of customers orders• Extensive knowledge of food and beverage items (including an ever-changing list of bar drink, beer, and food specials)• Take cash and credit card payments• Keep track of all payments for turn-in at end of the night• Closing server responsibilities which include: checkout of other servers at the end of their shift, all sidework is complete, entire… Show more • Provide exceptional customer service• Assist customers in choosing menu options• Ensure accuracy of customers orders• Extensive knowledge of food and beverage items (including an ever-changing list of bar drink, beer, and food specials)• Take cash and credit card payments• Keep track of all payments for turn-in at end of the night• Closing server responsibilities which include: checkout of other servers at the end of their shift, all sidework is complete, entire restaurant is cleaned and restored to management standards at end of every shift, enter end of night server data into spreadsheet and collect money and necessary paperwork, count money drawer at beginning and end of each shift Show less

Provide customer service for students, parents and administrators

Assisted the Membership Manager with all member services functions (recruitment, retention, and new member data collection)-Implementation of new database and data entry into Salesforce-Assisted with managing membership and prospect information utilizing Salesforce (onlinedatabase)-Provided customer service to phone, email and in person inquiries from members andpotential members-Coordinated annual outreach calendar for members and potential members… Show more Assisted the Membership Manager with all member services functions (recruitment, retention, and new member data collection)-Implementation of new database and data entry into Salesforce-Assisted with managing membership and prospect information utilizing Salesforce (onlinedatabase)-Provided customer service to phone, email and in person inquiries from members andpotential members-Coordinated annual outreach calendar for members and potential members including;mailings, events, training and other programming in partnership with other function areas-Ran organization's bookstore on a daily basis and on-site during conferences and otherevents Show less

Maintained accounts payable spreadsheets, and balance on a monthly basis-Completed credit card expenditure reports, receipt collection, and approval from supervisors-Proficient in Peachtree Premium 2009-Processed accounts payable invoices and checks on a bi-weekly basis and with year-end reporting-Organized and maintained W-2 forms, and prepared 1098 tax forms for year-end closing-Managed supply ordering for the whole office and copy room stock

Helped various departments with organizing and completing summer programs-Assisted accounting department with the end of fiscal-year balancing and preparation for audit-General clerical work

Maintain appearance of workout equipment and workout areas (cleaning machines, dusting free weights, switching workout towels, etc.)-Ensure locker rooms were kept clean and sanitary during shift-Assisting any customers with questions, concerns or any general satisfaction needs