Courtney Schmidt Email and Phone Number

• Manage daily operations of email program including: email calendar, working with marketing team on themes and promotions, deployment of email campaigns via BT-INS system, measurement and analysis of email results.• Partner with eCommerce Director to manage email strategy, optimize content frequency and messaging and promotional details.• Collaborate with external creative team to develop landing pages, banners, website updates and email campaigns. Provide the team with clear and detailed creative briefs.• Create content and trigger email templates for website re-launch. Execute content uploads and promotions via Demandware.• Launched @LaRochePosayUSA Twitter handle and manage daily brand presence on the platform which includes tweeting eComm offers, in-store and PR Events, skincare tips and media mentions.

• Managed calendar & meetings: coordinated internally and with external venders, brands and agencies. Handled all domestic and international travel arrangements for GM. Personal support when needed.• Processed monthly expense reports in Concur for GM and her senior management team: AVP Marketing, VP PR, VP Sales DSC, and VP Sales MD. • Created and tracked Purchase Orders in SRM and Accounts Payable.Additional Marketing and Public Relations Support:• Organized marketing team offsite brainstorm sessions. Booked offsite venue, created agenda and activities to ensure a team focus and stimulate creativity.• Collaborated with outside PR Agency and provide logistical support for PR events including ordering marketing collateral, promotional items, samples and testers. Gathered and distributed press releases. Executed and tracked Purchase Orders and managed PR budget. • Established relationships and maintained communication with local Dermatologists and Key Opinion Leaders on special events including PR Desk-sides, Media Tours and La Roche-Posay product trainings and industry seminars.

• Key assignment with B2E’s largest multinational client:• Demonstrated a high level of interpersonal skills to handle sensitive and confidential situations and documentation.• Conducted analysis and research on a broad range of personnel assignments.• Worked closely with the HR team to ensure delivery of a high quality level of customer service to their clients within diverse business divisions.

• Served as primary point of contact for all elements of a comprehensive and competitive set of benefits including: Health and Dental Insurance, Flexible Spending Accounts, MBTA Corporate Pass Program and 403(b) Retirement Plan.• Created and updated new hire records in Human Resources/Benefits Solutions (HRB).• Investigated and resolved HRB benefits and payroll issues for employees nationwide.• Ensured a consistent and high-quality on-boarding and orientation process for new hires.• Set up, supported and ran welcome and benefits orientations for new hires.• Developed and administer tracking systems for successful submission of critical paperwork.• Continually improved the talent-related sections of the Citizen Schools intranet, which guided managers in the organization in successfully on-boarding, orienting and developing staff.

• Effectively scheduled appointments, maintained the executive's Outlook calendar, and prepared monthly expense reports.• Prepared Excel spreadsheets and developed PowerPoint presentations for board meetings; trusted with confidential information and discreet business affairs.• Served as internal liaison between senior management and employees in various departments both locally and nationally.• Supported the marketing team with various external and internal outreach initiatives to target new and current host families.• Handled full range of logistics for travel, meetings and events.