Courtney F. Email and Phone Number

Purpose of Job: The Regional Accounts Sales Coordinator (RASC) is responsible for the execution and overall management of the regional customer business process across all selling platforms. As the point person for the customer & TM, the Regional Accounts Sales Coordinator is responsible for driving business outcomes and high customer satisfaction. As such, the Regional Accounts Sales Coordinator is expected to coordinate both internal and external resources to meet customer goals… Show more Purpose of Job: The Regional Accounts Sales Coordinator (RASC) is responsible for the execution and overall management of the regional customer business process across all selling platforms. As the point person for the customer & TM, the Regional Accounts Sales Coordinator is responsible for driving business outcomes and high customer satisfaction. As such, the Regional Accounts Sales Coordinator is expected to coordinate both internal and external resources to meet customer goals. General Responsibilities: • As needed, creates opportunities and contracts & adds assets in SalesHub for all channels• Collects contract information & documents – titles, signatures, liens• Tracks equipment deliveries/inspections• Relationship management – establishing and forging solid relationships with functional stakeholders • Overall responsibility for delivery to the customer(s) – orchestrating and directing internal resources to meet customer objectives and ensure high levels of customer satisfaction.• Leads the development of customer specific solutions and processes to meet key business objectives• Draft new Multi-Channel Contracts, Purchase Contracts & Exhibit A’s, ensure all documents are signed, entered into SalesForce• Identifies and secures the re-consignment of unsold assets and collapses. Show less

Ensure that superior customer service is delivered at all times to all customers.Set up and maintain auction information systems.Enter contracts and equipment specifications into the auction system.Balance auction results, and take care of accounts receivable, collections and banking responsibilities.Verify that funds have been collected, and that correct lien holders are paid.Process vehicle titles, registrations and legal transfer documents.Build strong relationships… Show more Ensure that superior customer service is delivered at all times to all customers.Set up and maintain auction information systems.Enter contracts and equipment specifications into the auction system.Balance auction results, and take care of accounts receivable, collections and banking responsibilities.Verify that funds have been collected, and that correct lien holders are paid.Process vehicle titles, registrations and legal transfer documents.Build strong relationships with banks, taxation offices, and motor vehicle branches to obtain information and to resolve issues.Assist to recruit, train and oversee Customer Service Representatives for auctions. Show less

The Territory Sales Support role, under the direction of the Regional Sales Manager (RSM), works closely with one or more Territory Managers (TM’s) to assist in all aspects of the customer sales cycle. The Territory Sales Support helps the TM populate the sales pipeline by leveraging customer referrals and targeting and qualifying new leads as well as assisting customers already in the pipeline by helping with appraisals, dealing with customer issues and calling on customers in the TM’s absence.

Retail Sales of Harley Davidson Motorclothes Merchandise, then promoted to Asst. Marketing Manager: Graphic design, SEO, SEM, Retargeting, Social Media management across multiple platforms (Facebook, Twitter, Instagram, Pinterest- management through Hootsuite), event photography, event promotion and organization, web site admin & enewsletter creator.

Customer Service/Retention, Inbound calling, cold calling, Retail Sales, merchandising, Technical Support, Training new hires

Merchandising * InventoryCustomer Service Outbound Calls/telesales Sales Processes Attending Monthly Trainings Weekly Meetings Opening and/or Closing duties

Cash handling Preparing Specialty foods/beverages Customer Service Opening/Closing Duties Merchandising Deep Cleaning