Courtney Graham

Courtney Graham Email and Phone Number

Global Customer Success Leader | Hyper-growth SaaS | Digital Customer Strategies at Scale @ Clio - Cloud-Based Legal Technology
Courtney Graham's Location
Chicago, Illinois, United States, United States
About Courtney Graham

Courtney Graham is a Global Customer Success Leader | Hyper-growth SaaS | Digital Customer Strategies at Scale at Clio - Cloud-Based Legal Technology. They possess expertise in public relations, social media, event management, media relations, marketing communications and 18 more skills. Colleagues describe them as "I am fortunate to have had the opportunity to work alongside Courtney at ActiveCampaign. Courtney is without a doubt one of the most talented CS leaders I’ve encountered in my career. She possesses a sharp attention to detail, but is also able to zoom out and see the bigger picture. She leads with empathy, without sacrificing accountability, and is a truly compelling people leader. I strongly recommend her to any organization looking to up-level their customer-supporting teams." and "Working with Courtney has been one of the highlights of my career. She's passionate about her work, incredibly detailed and organized, and has a customer-first mentality that delivers world-class results. At SocialMedia.org, Courtney excelled at building relationships with customers. She's a natural connector and was responsible for the highest retention rates in the company. I can not recommend Courtney more highly. If given the opportunity to work with her again, I'd do it in a heartbeat."

Courtney Graham's Current Company Details
Clio - Cloud-Based Legal Technology

Clio - Cloud-Based Legal Technology

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Global Customer Success Leader | Hyper-growth SaaS | Digital Customer Strategies at Scale
Courtney Graham Work Experience Details
  • Clio - Cloud-Based Legal Technology
    Senior Manager, Scaled Customer Programs
    Clio - Cloud-Based Legal Technology Nov 2024 - Present
    Burnaby, Bc, Ca
  • Catalyst Bpx
    Customer Success Consultant
    Catalyst Bpx Jan 2024 - Present
    Henderson, Nevada, Us
  • Aircall
    Global Director, Digital Customer Success
    Aircall Mar 2024 - Nov 2024
    New York, Us
  • Clickup
    Head Of Customer Success
    Clickup Sep 2023 - Mar 2024
    San Diego, California, Us
  • Clickup
    Director, Customer Success (Global & Digital)
    Clickup Feb 2023 - Sep 2023
    San Diego, California, Us
  • Activecampaign
    Director, Global Scaled Customer Success
    Activecampaign Jun 2021 - Apr 2022
    Chicago, Il, Us
  • Activecampaign
    Senior Manager, Customer Success & Support, Emea
    Activecampaign May 2019 - Jun 2021
    Chicago, Il, Us
  • Activecampaign
    Manager, Customer Success
    Activecampaign Sep 2017 - May 2019
    Chicago, Il, Us
  • Activecampaign
    Customer Success Manager
    Activecampaign Dec 2016 - Sep 2017
    Chicago, Il, Us
  • Socialmedia.Org
    Community Manager, Member Experience
    Socialmedia.Org Dec 2013 - Jun 2016
    Austin, Texas, Us
    SocialMedia.org is a brands‑only membership organization for the people running social media at really big companies. As a Community Manager, my responsibilities included moderating member conversations, promoting member engagement & activity, and managing membership lifecycle events for enterprise brands.
  • Texas Travel Industry Association
    Public Affairs Assistant
    Texas Travel Industry Association Nov 2007 - May 2013
    Austin, Texas, Us
    The Texas Travel Industry Association (TTIA) is the umbrella organization and advocate for the travel industry in Texas. In my role at TTIA, I directly supported members, created member programs and educational content, and worked to build regional and state-wide grassroots support for industry friendly legislation.

Courtney Graham Skills

Public Relations Social Media Event Management Media Relations Marketing Communications Event Planning Community Management Customer Service Community Strategy Account Management Public Speaking Community Engagement Customer Experience Management Blogging Trade Shows Project Management Email Marketing Grassroots Organizing Tourism Travel Management Customer Insight Leadership

Courtney Graham Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Political Science And Government

Frequently Asked Questions about Courtney Graham

What company does Courtney Graham work for?

Courtney Graham works for Clio - Cloud-Based Legal Technology

What is Courtney Graham's role at the current company?

Courtney Graham's current role is Global Customer Success Leader | Hyper-growth SaaS | Digital Customer Strategies at Scale.

What is Courtney Graham's email address?

Courtney Graham's email address is cg****@****ign.com

What is Courtney Graham's direct phone number?

Courtney Graham's direct phone number is +151265*****

What schools did Courtney Graham attend?

Courtney Graham attended The University Of Texas At Austin.

What skills is Courtney Graham known for?

Courtney Graham has skills like Public Relations, Social Media, Event Management, Media Relations, Marketing Communications, Event Planning, Community Management, Customer Service, Community Strategy, Account Management, Public Speaking, Community Engagement.

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