Courtney Shoemaker Email and Phone Number

Various website-related tasks including updating Product images, creating product pages, product attribute updates, and the creation of new eCommerce products in Magento.

 Manage growing team of warehouse, production, shipping and purchasing employees to support 65% volume growth due to Covid-19 Implemented a Kanban system to more than triple shipping capacity from $100,000 to $300,000+ revenue daily Coordinated an unplanned move of operations to a new location in one week due to an unexpected main pipe burst with no impact to daily shipping and production goals

 Started and grew business to over $400K Revenue and 175 members in 4 years Led and trained a team of 10 coaches and admin in coaching, sales, member retention and operations Created Standard Operating Procedures for all processes including accounting, scheduling, marketing, lead management, sales, member retention, budgeting, payroll, as well as day to day operations Collaborated with local businesses on monthly events to increase revenue or raise money for local nonprofits during underutilized business hours

 Drove $600K in inventory reduction by rolling out a Plan for Every Part SAP initiative to clean up inventory and develop a safety stock strategy  Collaborated with IT, Purchasing, Engineering to streamline material setup process in order to expedite product availability to customers

 Manage multiple business teams including domestic HQ, field, and India offices with operational logistics for Big G cereal; surpassing case fill goals, improved costing, and enhanced timelines Implemented supply planning strategies for 100 club SKUs and supported new product introductions and promotions; growing volume 2% over previous year in US Market Analyzed inventory production reports to help reduce working capital while maintaining customer service levels Drove $3MM in margin savings by supporting packaging conversion for 4 largest club businesses, coordinating raw materials for cheaper production and transport, managed inventory levels, and reducing COGS  Led planner onboarding and development through organizational restructure, personally mentoring 5 new peers Developed sustainable supply planning training tools including product lifecycle checklists and employee transition templates

 Drove $1MM in cost savings through process enhancements for warehouses, improving tracking accuracy with multiple code dates and optimizing pallets to recuperate profitable sales Championed supply planning system conversion; partnering with IT to design, test, and roll out new system within 3 months of platform launch to all employees in planning organization Developed a product donation practice for external locations to reduce waste and improve food salvage Identified a cost saving opportunity with multiple packaging iterations and created a tool to aid logistic planners with consolidating redundant production  Automated manual bulk cereal planning method by developing an SAP driven scheduling system to replace inefficient communication channels

 Effectively managed production schedules as well as packaging orders to support the cereal business (comprised of 2 Cheerios Systems, 1 Flake System, and 7 packaging lines)  Collaborated with the Gemini (Twinscrew Hybrid installation) project team to successfully plan and support the startup ladder for the system Managed frequent cartons series transitions, startup of new SKUs, as well as cost saving packaging conversions from tray and shroud cases to regular slotted containers while minimizing material write offs Trained and managed LMA intern on flake scheduling during the summer of 2009 Worked with operations as well as other plants’ flake planners during project Gemini to remove the flake system while minimizing write offs and effectively support the flake business Adapted successfully to an operations team lead position where I led daily DMS meetings for the Fruit Rollups and Fruit Shapes platforms as well as scheduled and managed 75 operators daily

Internal Audit Intern-Assist in research of various business processes to identify any gaps or breakdowns within the existing process in order to make recommendations for improving current processes-Aided the roll out of Safelite’s Market Capacity Model routing system. Tasks included updating route maps, testing schedules in Accuterm, and researching missing zip codes in our coverage areas