Courtney Mcquade

Courtney Mcquade Email and Phone Number

Director, Head of Digital @ Markets Group
San Francisco, CA, US
Courtney Mcquade's Location
San Francisco, California, United States, United States
Courtney Mcquade's Contact Details
About Courtney Mcquade

I love the financial industry and learning people's unique career and company growth stories. As the Head of Digital for Markets Group, it is my goal to share these stories, showcase our top-notch events, and highlight the key trends and learnings from our incredible community. Throughout my career, I have fostered relationships with RIAs and family offices, gatekeepers at wirehouses, global and regional private banks, independent broker-dealers, and consultants. I enjoy the 'people' side of my work and love to meet and connect with great people. If you'd like to chat about this incredible industry, share ideas, or discuss the best buffalo wing spots, please do reach out.Twitter: @CourtMcQuade

Courtney Mcquade's Current Company Details
Markets Group

Markets Group

View
Director, Head of Digital
San Francisco, CA, US
Website:
marketsgroup.org
Employees:
265
Courtney Mcquade Work Experience Details
  • Markets Group
    Director, Head Of Digital
    Markets Group
    San Francisco, Ca, Us
  • Markets Group
    Head Of Digital
    Markets Group Apr 2024 - Present
    New York, Us
  • Markets Group
    Head Of Social Media
    Markets Group Jan 2024 - Apr 2024
    New York, Us
  • Social Solutions For Financial Services
    Consultant
    Social Solutions For Financial Services 2016 - Feb 2024
    I work with my clients to identify key digital marketing leverage points and develop strategic, compliant strategies. I design and manage processes with my clients' internal teams and train them to achieve reach and revenue goals. Together we develop creative content and implement engagement strategies across multiple digital platforms.
  • Citywire Usa
    Social Media, Audience Development & Content Creator
    Citywire Usa Dec 2017 - Jul 2023
    New York, Ny, Us
    My goal is to meet independent financial advisors at RIAs around the country to learn their unique growth stories, key trends, meet their teams, and find out what is on the top of their investment research list. I love the advisor community and love to share about the people and stories I learn along the way.I had the honor of creating and launching Citywire USA's social strategy. I then continued to manage all U.S. social platforms, produced social content for live events, and coached Citywire team members how to be brand advocates through social media content.Highlights:● Created and launched Citywire USA’s social strategy and managed all social platforms including Instagram, Facebook, LinkedIn, Twitter, Google Business, and YouTube. ● Owned and produced event social strategies for both Citywire and outside industry events; created content, managed outside industry event sponsorships, and liaised with PR agencies.● Partnered with editorial, sales, and event teams to create and deliver engaging event content and experiences that attract and retain audiences and sponsors. ● Led employee brand advocacy training, created internal team social processes for them to build their personal brands and amplify Citywire’s brand.● Conducted women in wealth interviews and wrote social media & tech tips columns for Citywire RIA magazine for 22 issues (3 - 4).
  • Integrated Partners
    Communications Manager
    Integrated Partners Jun 2020 - Oct 2020
    Boston , Ma, Us
    I love the independent financial advisory community and especially enjoy helping advisors get their message out and build their brand through PR, marketing campaigns, and industry events. At Integrated Partners, I had the opportunity to do all of these things – and more. I worked with team members to find relatable ways to tell the firm's story – about how they support their advisors, CPAs, and each other. Together, we worked to build their brand as one of the top independent financial advisory firms in the industry.Highlights: ● Worked closely with the Chief Communications Officer to share the firm’s story and elevate the company brand to drive M&A and recruiting efforts.● Helped the advisors build their personal brands and messaging through PR, marketing campaigns, and industry events.● Pitched industry media editors our exclusive stories and guest columns on behalf of our advisors.
  • Kurtosys Systems
    Social Media Marketing Consultant & Blog Contributor
    Kurtosys Systems Feb 2016 - Dec 2017
    London, London, Gb
    I had the pleasure of connecting with the incredible Kurtosys team via Twitter, which led to a collaborative role encompassing various responsibilities. I was involved in shaping and executing their social media strategy, crafting engaging blog articles and social content, as well as providing guidance to teach team members how to become effective brand advocates through social media.
  • Salient
    Social Media Marketing Strategist
    Salient Aug 2012 - Jan 2016
    I designed compliant social media strategies and developed training solutions for this boutique asset management firm with $14b in AUM. Gained senior executive buy-in around the value of social media (not an easy feat in 2012!) and worked across sales, portfolio management teams, and other departments to ensure efforts aligned with business goals. Measured and reported performance of all paid and organic campaigns, monitored trends and made recommendations to drive engagement online. Highlights:● Launched all social media platforms and attracted 5,000+ followers to Twitter, LinkedIn, Google+ and YouTube with a strategy that delivered an average of 5,000 impressions per post.● Increased productivity and sales effectiveness by developing a social training program that taught wholesalers how to cultivate client relationships through LinkedIn and Twitter, while also leveraging LinkedIn's Sales Navigator as a prospecting tool. ● Created and implemented a FINRA/SEC compliant ‘authorized business user’ social media program that enrolled 30+ employees to become Forward / Salient brand advocates (through building their personal brands), conducted all training sessions, and developed all related collateral.● Measured and reported performance for all paid and organic campaigns, monitored trends, and made recommendations to drive engagement online.
  • Froomz
    Business Development Executive & Social Media Marketer
    Froomz Nov 2011 - Feb 2014
    Berkeley, Ca, Us
    Embracing the spirit of San Francisco's innovative tech startup culture, I had the privilege of joining Froomz, a promising venture co-founded by dear friends. Froomz, an event venue rental company, aimed to redefine event space booking in a manner akin to Airbnb's disruption of accommodation.Though we did not end up receiving funding, this entrepreneurial journey offered valuable learning experiences. As we pursued a bootstrapping approach, I delved into all facets of launching a company, forging a brand identity, and devising effective marketing strategies to showcase our vision to the world.Highlights:● Worked in business development and B2B / B2C sales initiatives at a venue space rental startup. ● Drove campaigns related to targets in the events, entertainment, hospitality, and tech community. ● Supported corporate branding, product development, activation strategy, and daily optimization tasks. ● Helped to develop the overall social strategy and manage the social platforms.● Trained and managed a team of three marketing interns to develop Froomz’s social media content and manage the content calendar.
  • Wells Fargo Advisors
    Wells Fargo Advisors Career Summary (Formerly Prudential Securities / Wachovia)
    Wells Fargo Advisors Feb 2000 - Mar 2012
    St. Louis, Missouri, Us
    From 2003 - 2012, I was lead Technology Productivity Sales Trainer for our financial advisors, working through three major Wall Street mergers. In 2003, I joined the Prudential Securities productivity sales training team in New York City and was one of the lead trainers for the SmartStation conversion initiative for the Wachovia Securities merger. During the Wachovia Securities and AG Edwards merger from 2008 - 2009, I spearheaded communication efforts, support and direction to over 20,000 financial advisors in all five firm channels related to system and data migration plans. I created training strategy and content tailored to the financial advisors’ business and the firm’s overall initiatives, all with a focus on increasing efficiencies. Throughout the Wells Fargo merger from 2010 to 2011, I traveled extensively to deliver branch presentations and perform one-on-one trainings to ensure successful understanding and adoption rates of the new processes and software. I established project guidelines and processes in conjunction with Wells Fargo Advisors policies and maintained overall training satisfaction average of 3.8 on a 4.0 Likert scale. During, between and after the completion the three SmartStation merger conversions, I continued as the nationwide project lead for the SmartStation release training curriculum project continuing to collaborate with IT, implementation teams, compliance department and executive stakeholders.
  • Wells Fargo Advisors
    Financial Advisor Learning & Development / Technology Productivity Sales Training Consultant
    Wells Fargo Advisors Aug 2009 - Feb 2012
    St. Louis, Missouri, Us
    • Single point of contact, project manager for the Thomson Reuter’s SmartStation® Release Training Curriculum Design Project, nationwide for existing and new users • Worked directly with business owners and business analysts to asses training needs and implement training plans• Delivered SmartStation® training both in classroom and one on one sessions, traveled nationwide for the Wells Fargo merger• Conducted all Live Meeting classes for nationwide rollout of SmartStation® Contact Management system• Prior to the CM roll out, led the implementation of SmartStation® training across the legacy AG Edwards footprint• Traveled to 30 branches over 16 weeks in order to conduct live, in person training sessions and deploy system conversion plan
  • Wells Fargo Advisors
    Sales, Marketing & Tech Productivity Training Consultant For Advisors
    Wells Fargo Advisors Dec 2008 - Apr 2009
    St. Louis, Missouri, Us
    • Led the implementation of training Wachovia Securities proprietary system, SmartStation®, created by Thomson Financial, across the legacy AG Edwards footprint• Traveled to 30 branches over 16 weeks in order to conduct live, in person training sessions and deploy system conversion plan• Acted as single point of contact for all training logistics and scheduling• Learned AG Edwards legacy software for the purpose of developing a ‘quick hit’ training deployment plan and ease of communication with legacy AG Edwards employees in reference to their system
  • Wells Fargo Advisors
    Vice President, Technology & Sales Productivity Trainer For Advisors
    Wells Fargo Advisors Jan 2002 - May 2008
    St. Louis, Missouri, Us
    • Designed and implemented standardized presentation protocol for SmartStation® created by Thomson Financial, training media nation-wide including curriculum design print and voice recorded on-line training materials through Camtasia®. • Managed, produced and presented over 1000 live, in person training events averaging 10 to 80 financial advisors in each session, including material creation, subject matter experts and on-site set up• Created, managed and taught live, on-line training courses via WebEx® and Microsoft Live Meeting® applications to over 25,000 advisors and ops teams nationwide• Lead many multi-dimensional projects with an average of 15 to 20 team members including other trainers, developers, IT and stakeholders, all produced on time and under budget• On a quarterly basis, reviewed existing procedures and implemented new processes to align with changing compliance requirements of the Firm, as well as changes to the system• Designed and successfully launched the “Did You Know?” campaign which was consistently in the top 5% of most popular sites within the Firm’s intranet• Trained over 1000 newly recruited financial advisors teams on SmartStation® and provided Firm product and initiative information tracked through SalesForce.com®
  • Wells Fargo Advisors
    Branch Administrator
    Wells Fargo Advisors Jan 1999 - Jan 2002
    St. Louis, Missouri, Us
    - I assisted in my Branch Manager's advisor recruiting efforts, executed the transitions of their books and licensing, and trained the new teams on our proprietary trading systems and processes. - Managed and trained all branch client service assistants.
  • Merrill Lynch
    Branch Administrator
    Merrill Lynch Aug 1995 - Jan 1999
    New York, Ny, Us

Courtney Mcquade Skills

Marketing Business Development Social Media Salesforce.com Analysis Training Delivery Training Human Resources Event Planning Team Building Finance Social Media Marketing Public Speaking Banking Hands On Training Process Improvement Distance Learning Curriculum Development Meeting Planning Facebook Marketing Customer Relations Curriculum Design Instagram Customer Relationship Management Adobe Audition Digital Marketing Technical Support Linkedin Learning Management Systems Facebook Management Social Media Blogging Public Relations Blogging Microsoft Office Instructor Led Training Twitter Marketing Linkedin Marketing Podcasting Sales Business Analysis Gotomeeting Camtasia Webex Live Meeting Reuters Thomsonone Securities Crm Compliance American Sign Language Customer Service Microsoft Word Social Networking

Frequently Asked Questions about Courtney Mcquade

What company does Courtney Mcquade work for?

Courtney Mcquade works for Markets Group

What is Courtney Mcquade's role at the current company?

Courtney Mcquade's current role is Director, Head of Digital.

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Courtney Mcquade has skills like Marketing, Business Development, Social Media, Salesforce.com, Analysis, Training Delivery, Training, Human Resources, Event Planning, Team Building, Finance, Social Media Marketing.

Who are Courtney Mcquade's colleagues?

Courtney Mcquade's colleagues are Kirah Macleod, Meghan Hazen, Des, Bleriona Bahidi, Wami Medina, Akash Kheraj, Gautam Kumar, Sara S..

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