Courtney Pace, Ph.D., Shrm-Cp Email & Phone Number

I'm a consulting leader with 15+ years of experience in higher ed admin, research, and executive leadership. I focus on talent strategy development to help employees thrive professionally and personally, manage change and organizational effectiveness, promote workforce equity, and utilize data-driven decisioning for achieving and exceeding strategic goals. I'm also a tech-savvy professional with experience using programming, data analytics, and social media to drive engagement, as well as an experienced motivational speaker and success coach.>> KEY ACHIEVEMENTSDeloitte: State Local and Higher Ed Client Service Excellence as Lead for OCM, Training, PMO, and Comms. Co-Lead of TN Higher Ed Strategy Team driving $20M+ in sales; Brand Deputy for Higher Ed Center of Excellence; Brand and Eminence Lead for Workforce Equity Market Offering; GPS Human Capital Marketing Team; Co-Lead of State Account D&I Team; Deloitte Facilitator certification; Workday PMO certification.FedEx Employees Credit Association: Increased recruitment, employee engagement, & succession health; improved retention by 24% (2019-2022); increased DEI hires and internal promotions; developed and implemented FECA's nationwide COVID response; led internal Leadership Development Program; created employee rewards program; developed company-wide Competency Map to support performance management.Memphis Theological Seminary: Doubled enrollment over a one-year period on a flat budget and a reduced staff; designed and programmed mobile app; initiated student success and research/writing workshops.Baylor University: Grew New Student Experience courses from 15% to nearly 80% over two years and created a program for first generation college students at Baylor University (2013 – 2015). >> CREDENTIALSSHRM-CP Certification SHRM CA HR Law Specialty CertificationVanderbilt Law School Executive CertificationWorkday PMO Certification>> PUBLICATIONSBooks: "Freedom Faith": The Womanist Vision of Prathia Hall (Univ GA Press, 2019): the first book-length biography of Prathia Hall, who coined "I have a dream"; "Beyond Eden": The Collected Sermons and Essays of Prathia Hall (Univ GA Press, 2022): the first anthology of Hall's writings.150+ works in numerous formats, including peer-reviewed articles, book chapters, encyclopedia articles, book reviews, ministry publications, & business publications (Forbes).