- Utilize healthcare and customer service skills to support all stages of the blood collection process, ensuring a safe and efficient experience for donors.- Foster a welcoming and comfortable environment for volunteer donors by collaborating with team members and creating a positive atmosphere that encourages repeat donations.- Follow strict safety protocols and procedures while collecting and handling lifesaving blood donations to be delivered to hospitals.- Build meaningful connections with donors by listening to their stories, educating them on the impact of their contributions, and reinforcing the importance of their role in saving lives.- Maintain meticulous attention to detail throughout daily operations to uphold quality and safety standards.

• Proficient in venipuncture techniques for accurate blood sample collection, with expertise in patient identification, specimen labeling, documentation, and adherence to safety protocols, including biohazardous materials disposal and infection control measures• Responsible for screening and taking histories for contraindications and ensuring safety in the MRI/CT environment, including removal of metal objects and implanted devices• Provided support to patients during scans, explaining procedures, giving reassurance, and addressing concerns to alleviate anxiety and ensure a positive experience

• Guaranteed patrons' physical and emotional states, providing necessary assistance and guidance to ensure a safe and enjoyable experience • Managed and supervised guards during shifts, prioritizing conflict resolution and ensuring guards’ ability to supervise patrons• Developed and implemented a comprehensive swimming curriculum for over 100 children, emphasizing water safety and proper technique• Optimized break room spaces for efficient use and proper storage of pool amenities• Provided direction for subordinate guards’ time management and coordination of guard rotation • Outperformed expectations on attentiveness and patron friendliness, creating a welcoming environment

• Identified leading HIV healthcare experts and key opinion leaders (KOL) through research and analysis, emphasizing patient-centricity and community involvement in pharmaceutical projects• Communicated research findings and healthcare expertise to drive data-informed decision making•. Evaluated gaming platform, Roblox, for applicability in telemedicine innovations, including VR user interfaces, and identified implementation barriers

• Facilitated maxillofacial oral surgeries, including tooth extractions, cancer removals, and cleft lip microsurgery• Completed a culturally immersive five-week intensive internship and anatomy course • Adapted to overcome language and cultural barriers while functioning competently and calmly in high-risk, high-stress surgical environments

• Studied in-office gastroenterology procedures, streamlined surgical scheduling using medical programs, and effectively organized patient records by scanning physical files into digital records• Developed a passion for patient care while building a high level of surgical tolerance