Courtney Utter Email & Phone Number

Detroit, MI, US

Washington, District Of Columbia, United States

• Supports federally funded contracts focused on the improvement of healthcare policy, quality, and patient experience
• Provides operational and consultative support for the Medicare Health Outcomes Survey, HEDIS Data Collection Services, and the Tennessee Community Health Workers Association
• Assists in project management, data analysis, and the development of project deliverables including reports for clients and consumers, namely the Centers for Medicare and Medicaid Services (CMS)

Richmond, Virginia, United States

• Served as the main point of contact for all bariatric patients, surgeons and dietitians in the Bon Secours St. Mary’s Surgical Weight Loss program
• Assisted patients through the extensive pre-approval process, including fielding insurance questions, clinic scheduling, care coordination and insurance approval inquiries
• Conducted seminars in order to educate potential patients

Richmond, Virginia

• Provided students with general mental health support
• Recorded daily data reports on progress, utilization of reinforcement techniques and medication/behavioral changes
• Collaborated extensively with a team of teachers, administrators and psychologists

Flint, Michigan

• Supported the Consultative Services Department by assisting in treatment for patients with intellectual/developmental disorders
• Travelled to group homes, nursing facilities and hospitals within a specified territory
• Led a successful department-wide project involving the collection of patient data which aimed to improve care coordination and determine whether a patient required a higher level of care
• Assisted with psychological testing and participated in volunteer work throughout the Flint area
• Worked with defendants in Mental Health Court

Mount Pleasant, MI

• Recruited participants for multiple research projects and accurately collected, recorded and analyzed data in a controlled laboratory setting
• Handled and maintained all lab equipment

Master Of Health Administration, Health/Health Care Administration/Management

Bachelor Of Science - Bs, Psychology