Shannon Coutanche Email & Phone Number

United Kingdom

Manchester, Gb

Manchester, England, United Kingdom

Manchester Area, United Kingdom

Since April 2024 I have been Shiko Group's Digital Marketing Executive, working across a portfolio of hospitality venues in Manchester & Leeds. My role was mainly focused on Social Media, where I was responsible for 7 venues through:→ Content Research, Planning and Curation → Shoot Planning and Execution → Content Editing and Scheduling → Copywriting → Community Management and Engagement → Analytics and Reporting → Influencer Management→ Email Marketing→ Website→ Graphic Design

United Kingdom

Since January 2023 I have been offering freelance social media management services. One of the primary aspects of my this role thus far has involved conducting comprehensive market analysis. This entails staying abreast of industry trends, monitoring competitor activities, and identifying opportunities for strategic positioning within the market.I have also played a pivotal role in developing and implementing effective marketing strategies. This includes crafting compelling campaigns that resonate with our target audience, and leveraging data-driven insights to refine our approach continually. Further, I have delved into metrics and analytics to evaluate the performance of social media initiatives, extracting meaningful insights to inform future strategies and optimise digital presence.In addition to strategic planning and data analysis, this role has required a creative touch. I have actively contributed to the visual identity of brands by creating engaging graphics that align with marketing objectives. Through this role, I've cultivated a well-rounded skill set that combines strategic thinking, data analysis, and creative execution. I'm passionate about driving results through innovative and data-driven marketing approaches, and I'm excited about the opportunities to contribute to growth.

United Kingdom

During my time as a freelancer on Upwork, I have successfully undertaken diverse roles that showcase my proficiency across various professional domains.A significant portion of my freelance work involves academic and professional proofreading, where I meticulously refine content to meet the highest standards of quality and clarity. I specialise in enhancing the readability and coherence of academic documents and professional manuscripts.I have also contributed to crafting compelling CVs, resumes, and cover letters that effectively highlight individuals' strengths and accomplishments. My expertise in tailoring application materials has contributed to the success of numerous clients in securing coveted positions.Furthermore, I've engaged in assisting individuals with their university applications, offering strategic guidance to present their unique qualities and achievements in the best possible light. This involves a nuanced understanding of application requirements and a keen ability to showcase applicants' distinctive qualities.My time as a freelancer on UpWork has taught me the responsibility of freelance work and has allowed me to refine my time management, delegation and organisational skills.

Jersey

For several fulfilling years, I've had the privilege of serving as a babysitter and nanny to two wonderful young boys. In this role, I've been entrusted with the sole responsibility of their care, actively engaging in fostering positive learning experiences and behavioral development through a diverse range of activities.I've dedicated myself to promoting a nurturing environment that encourages both learning and positive behavioural growth. The nature of this role has honed my skills in being responsible to ensure the safety and well-being of the children under my care. I was dependable and reliable, reliably meeting the needs of both the children and their parents, providing a trustworthy support system. Additionally, I learnt to be adaptable and to multi-task, quickly adjusting to changing circumstances, ensuring a smooth and flexible caregiving experience and managing the varied needs of the children while maintaining a positive and structured routine.

Southampton, England, United Kingdom

As a dedicated Nursery Assistant during my undergraduate university years, I undertook a pivotal role in nurturing the growth and development of young minds. My key responsibilities included promoting good behaviour and encouraging learning through implementing strategies to create a positive and inclusive atmosphere and actively encouraging a love for learning through engaging and age-appropriate activities. I successfully managed the care and supervision of multiple children at once, providing individualised attention while maintaining a safe and stimulating environment. Further, I designed and executed educational and recreational activities tailored to the developmental needs of the children. I also ensured the health and safety of the children by meticulously adhering to established protocols and creating a secure environment.This role allowed me to develop strong interpersonal and communication skills for effective collaboration with children, parents, and staff; excellent organisational abilities to plan and execute diverse activities tailored to children's needs; and a high level of responsibility in ensuring the safety and well-being of children under my care.

St Brelades, Jersey Channel Islands, United Kingdom

I joined the Waitrose team for the Summer of 2023, where I honed my skills in stock management, customer interaction, and store maintenance. I oversaw efficient stock replenishment, ensuring shelves were consistently well-stocked and visually appealing, and collaborated with the team to streamline the unpacking and organisation of deliveries, optimising inventory processes. I interacted with customers daily, providing assistance, and ensuring a positive shopping experience. Further, I was responsible for maintaining impeccable store standards by consistently arranging displays and ensuring a tidy shopping environment and collaborating with staff to implement creative visual merchandising techniques, enhancing the overall aesthetic appeal.This experience allowed me to thrive in a fast-paced retail environment, refining my communication skills and cultivating a strong work ethic.

Jersey, United Kingdom

During my time at MFA Bowl, I was responsible for various tasks that were pivotal to ensuring a smooth and welcoming environment. This encompassed adeptly handling customer inquiries, overseeing front-of-house operations and administrative tasks, managing incoming calls, and promptly responding to emails. Additionally, I maintained the aesthetic appeal of the bowling alley, guaranteeing customer satisfaction. As a reliable team member, I also skilfully managed financial transactions at the till and undertook the responsibility of both opening and closing the alley on various occasions. While at MFA Bowl, I contributed to creating a positive and organised experience for both customers and the team alike.

St Helier, Jersey Channel Islands, United Kingdom

During my tenure at New Look, I assumed diverse responsibilities encompassing customer service, stock management, shop floor assistance, store upkeep and aesthetic maintenance and overseeing deliveries. This multifaceted experience allowed me to develop a comprehensive skill set, ensuring a seamless and customer-centric operation within the dynamic retail environment.

Master Of Science - Ms, Marketing, Distinction/First Class

Modules include Marketing Theory, Contemporary Marketing Communications, Business-to-Business Marketing, Behavioural Science.

Master Of Science - Ms, Criminology And Psychopathology, Distinction/First Class

Bachelor Of Science - Bs, Criminology, First Class Honours

Activities and Societies: Sociology, Social Policy and Criminology Department President in 2021.

A-Levels, A*, A*, A & B (Business, Photography, Art & Epq)

Gcse’S

Activities and Societies: Form Representative, Sports Representative & Parents Evening Assistant