Executive Assistant
Current● Front line Ownership● Build and strengthen customer relationships● Business Development and Relationship Management ● Account Opening and securing customer’s account information● Maintenance and management of existing accounts● Sending and Receiving correspondence● Enlightening customers on Bank’s policies and procedures● Deliver qualitative services to customers● Promoting bank’s products and services● Respond effectively and efficiently to customer’s inquiries and resolve issues pertaining to their account or any transaction● Maintain customer’s database and update periodically● Reference of complex issues to the management● Ensuring best practices in rendering services to customers● Advising, preventing and solving fraudulent transactions on customer’s accounts
