Zach Cowburn Email & Phone Number

Lawrenceville, PA

• Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep service operating smoothly and set a positive example for the shift team.
• Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
• Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
• Maintained updated knowledge of all menu items, wines, specials, liquor brands, beers and… Show more
• Maintained updated knowledge of all menu items, wines, specials, liquor brands, beers and non-alcoholic selections Show less

Doubletree Pittsburgh

• Worked as a Room Service Attendant, Bar-back, and Dining Room Assistant at the Hilton which met the needs of traveling business personnel.
• In charge of receiving liquor order, keeping accurate stock of the storeroom, and relaying needs to management.
• Interacted positively with customers while promoting hotel facilities and services.

• Worked in the high-end dining room atmosphere within the retirement community.
• Started as a server, also was involved in the food arrangement and delivery within the assisted living facility overseeing dietary restrictions and bringing meals to the infirmary.
• Ended working as Host which acted as the lead server and manager of the eight-member nightly team handling guest relations amongst the elderly residents.

Certificate In Paralegal Studies, Paralegal Institute

Political Science, Alumni

Activities and Societies: Sigma Alpha Epsilon Fraternity Health and Safety Management

Education record

Activities and Societies: Varsity Bowling Team