• Responsible for managing and overseeing online research projects (surveys) while creating and developing relationships with clients• Simultaneously manage 25-40 projects at any given time• Work with international team members to develop SOPs for clients as well as act as a mentor to new team members across global offices• Manage client expectations by adapting to evolving customer needs• Work efficiently to identify project challenges while partnering with the customer to implement proposed solutions • Work cross functionally with Business Development, Account Management, Supply and Product teams to ensure all customer needs are met• Provide feedback on potential UI changes to ensure customers will be able to easily transition to new Marketplace UI updates• Led internal testing of our feasibility product, presented findings to the organization in numerous presentations and advocated for buy in across the company • Implemented an automated Sample Blend Tracking solution using Zapier, Slack and Excel for PMs aligned with Global Key Accounts• Serves as an escalation point and internal guru for one of our largest Global Key Accounts• Built PowerBI reports to track key performance metrics across business units and clients• Utilized SlackBots and Microsoft Flow to provide daily automated updates• Compile and analyze data from various sources (including Marketplace, PowerBI, Salesforce and SSRS), to make recommendations to internal and external stakeholders• Understand and manage the internal budget requirements, including revenue and margin on the project and account level• Spearheaded Passive Metering operational process and best practices which resulted in becoming an internal resource on Passive and DOI projects

• Responsible for managing and overseeing online research projects (surveys) while creating and developing relationships with clients• Simultaneously manage 10-25 projects at any given time• Work with internal stakeholders to develop knowledge of our product, marketplace behavior and project management strategies

• Created databases to analyze product performance• Generated reports to analyze competitive performance• Conducted face-to-face customer interviews to obtain feedback on new products• Presented buyer reaction study findings to team members• Worked with cross-functional teams to execute projects• Administered cross-functional brainstorming session for renaming project• Designed surveys for Test Market feedback• Identified and examined new consumer trends in the marketplace

• Developed a Specification Process for Vendors, Buyers, and Quality Assurance• Completed a Cost Save Analysis• Analyzed and helped develop the National Produce Program across all brands • Maintained a Weekly Commodity Position Tracker • Developed a Quarterly Pricing Newsletter for all brands• Worked directly with Current and New Vendors on Product Matching and Capabilities• Created a more efficient system for Buyer/Brand Liaison Communication• Worked with Quality Assurance on Second Sourcing Projects• Audited a Current Vendor Production Plant