Nicky Cox

Nicky Cox Email and Phone Number

Chief Customer Officer @ iplicit
Nicky Cox's Location
London, England, United Kingdom, United Kingdom
Nicky Cox's Contact Details
About Nicky Cox

I'm a strategic director with broad experience specialising in building and leading professional services teams and optimising business operations. I have a proven track record of working closely with sales teams, product development and supporting functions (Finance/HR) to deliver significant growth to the companies I've worked with.I use an adaptive approach to develop real people capabilities and deliver significant bottom-line results for the companies I work for. I'm able to build strong supporting relationships with stakeholders (clients/partners/peers/executives and board members) and teams to ensure positive outcomes.I've led local (single country) and global teams of 30-300+ and managed budgets and P&Ls up to £45m during my career.Personal strengths: - Excellent skills/experience in professional services/consulting/function optimisation - Effective and successful leadership style - Strong communication, risk management and organisational skills - Passion for nurturing and developing talent - Ability to translate ideas to actual execution in shifting landscapes - Experience in delivering complex projects for demanding customers

Nicky Cox's Current Company Details
iplicit

Iplicit

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Chief Customer Officer
Nicky Cox Work Experience Details
  • Iplicit
    Chief Customer Officer
    Iplicit Jan 2024 - Present
    London, England, Gb
    C-level executive responsible for leading and overseeing the customer-centric strategies and initiatives of iplicit. My role as CCO is to ensure that the organisation is focused on delivering exceptional customer experiences, building strong customer relationships, and maximising customer satisfaction and loyalty.iplicit, voted the UK’s best Mid-Market and Enterprise Accounting Software, is the cloud-based Accounting software tailored for the frustrated mid-market on-premise legacy software user. Providing greater flexibility and enhanced levels of reporting, iplicit integrates with other cloud applications and offers a seamless migration path from your existing system. It is the natural choice for organisations seeking to ‘step up’ to next-generation finance software, without losing the functionality they currently enjoy.
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  • Ngsd
    Founder & Principal
    Ngsd Sep 2023 - Present
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  • Sapphire
    Global Operations Director
    Sapphire Feb 2022 - Jun 2023
    Bielefeld, De
    Nicky leads the Global Operations team responsible for the full life-cycle delivery of services and support to Sapphire's global customer base.
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  • Sapphire
    Global Services Director
    Sapphire Nov 2020 - Feb 2022
    Bielefeld, De
    Nicky leads the Global Services team responsible for accelerating time to value for Sapphire's customers.
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  • Unit4
    Global Director Of Services Engineering
    Unit4 Jan 2020 - Nov 2020
    International, Global, Oo
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  • Unit4
    Managing Director Uki
    Unit4 Mar 2019 - Jan 2020
    International, Global, Oo
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  • Unit4
    Director Professional Services Uki
    Unit4 Apr 2018 - Jan 2020
    International, Global, Oo
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  • Agilisys
    Managing Director Enterprise Integration
    Agilisys Sep 2017 - Apr 2018
    London, Gb
    Helping organisations solve complex problems
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  • Agilisys
    Managing Partner
    Agilisys Apr 2012 - Sep 2017
    London, Gb
    Nicky is Managing Partner at Agilisys, responsible for the Transformation Division which delivers professional services to our clients. Nicky joined Agilisys in 2006 and has been involved in the delivery of projects and programmes to a diverse range of client accounts. He is a committed professional and has a broad range of project and programme management experience in Local Authority, Private and Higher Education domains.Nicky is also responsible for the highly successful Graduate Internship Programme at Agilisys and the newly created Business Analyst Apprenticeship aimed at 16-18 year olds.
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  • Agilisys
    Strategic Alliances Director
    Agilisys Dec 2013 - May 2014
    London, Gb
    Nicky is responsible for qualifying, establishing and maximising relationships with alliance partners - such as Google, Microsoft, IBM, UNIT4 and QlikTech - to bring new offerings to Agilisys.
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  • Agilisys
    Lbb Partnership Director
    Agilisys Oct 2010 - Jun 2012
    London, Gb
    Leading London Borough of Barnet Implementation Partnership on the One Barnet transformation programme. Account Manager and Design Authority also providing Programme Management support and consulting expertise on customer service and back office transformation and helping to source alternative delivery solutions.
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  • Coxit Limited
    Director
    Coxit Limited Oct 2005 - Oct 2010
  • The Hyde Group
    Programme Manager
    The Hyde Group Nov 2009 - Mar 2010
    London, London, Gb
    Programme Manager for the Property Services Programme of OHOV.
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  • Southampton University
    Hr & Payroll Project Manager
    Southampton University Apr 2006 - Apr 2009
    Southampton, Hampshire, Gb
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  • Tubelines Xcalibre Programme
    Consultant
    Tubelines Xcalibre Programme 2004 - 2006
  • The Forum Concept
    Partner
    The Forum Concept Sep 2000 - Oct 2005
    Project Management, IT Consultancy, System Implementation, Data Migration, Bespoke System Development
  • Pa Consulting Group
    Consultant
    Pa Consulting Group Jan 1998 - Sep 2000
    London, London, Gb
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Nicky Cox Skills

Stakeholder Management Change Management Program Management Strategy Business Transformation Business Process Improvement Business Analysis Management Project Management Public Sector Project Delivery Team Management Consulting Project Portfolio Management Leadership Management Consulting Governance Outsourcing Performance Management Business Strategy Business Process Training Ms Project Coaching Team Leadership It Strategy Business Process Re Engineering Crm Human Resources Business Intelligence Prince2 Strategic Planning Stakeholder Engagement Risk Management Performance Improvement Customer Relationship Management Workshop Facilitation Project Planning Shared Services Policy Pmo Service Delivery Business Process Design It Service Management

Nicky Cox Education Details

  • Buckinghamshire New University
    Buckinghamshire New University
    European Business Studies With German
  • Acklam Vith Form
    Acklam Vith Form

Frequently Asked Questions about Nicky Cox

What company does Nicky Cox work for?

Nicky Cox works for Iplicit

What is Nicky Cox's role at the current company?

Nicky Cox's current role is Chief Customer Officer.

What is Nicky Cox's email address?

Nicky Cox's email address is ni****@****ail.com

What is Nicky Cox's direct phone number?

Nicky Cox's direct phone number is +4484545*****

What schools did Nicky Cox attend?

Nicky Cox attended Buckinghamshire New University, Acklam Vith Form.

What skills is Nicky Cox known for?

Nicky Cox has skills like Stakeholder Management, Change Management, Program Management, Strategy, Business Transformation, Business Process Improvement, Business Analysis, Management, Project Management, Public Sector, Project Delivery, Team Management.

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