As the CEO of OpsTalent with a headcount of 600+ OpsTalenters, I lead the charge and have responsibility for the stability, growth, vision, strategy, and finances of our organisation while ensuring that our 'Happy Employees' are delivering a 'Happy Customer Experience' to all our business partners.Forbes List ‘100 Fastest Growing Companies’ - Poland 2021, 2022 & 2023.Winner of Forbes Diamonds 2020, 2021, 2022 & 2023.Gold Winner of ECCCSA 2023 ’Best Employee Experience’.Silver Winner of ECCCSA 2022 ‘Best Health & Wellbeing Programme’.What We DoEntrepreneurial & Award Wining Management Team Delivering Across Three Divisions From Our Delivery Centres in Both Poland & Sri-Lanka1. Software Development (Bespoke Development & Remote Development Teams) 2. Call Center Services (Customer / Sales & IT Support in 25+ Languages)3. HR Outsourcing (Permanent Placement & Contract Staffing)We Help Ambitious Business Partners:Design, Build, and Operate Next-gen Customer Service SolutionsHarness The Power of AIIncrease Revenue and Reduce CostsMaximise Customer service KPIs & SLAsReduce Employee AttritionGet access to Top Tech Talent (1%)Client base includes global blue-chips through to market disrupting start-ups such as HSBC, Bank of New York Mellon, Ubisoft, Nestle, and Revolut.Our MissionAs a boutique operator, our mission is to be an industry disruptor providing a compelling alternative to the large bloated global outsourcers that are overpriced and under-delivering. As a hands on entrepreneurial, owner run operator, we deliver a significantly enhanced customer experience that produces consistently higher service levels at a lower cost that they simply cannot match!Our Focus - Innovation :Culture : People & Well-BeingCultivating a special work environment where ‘Culture & Well-Being is Everything’ (5H : Be Happy! Be Healthy! Be Helpful! Be Humble! Be Honest!) has not just allowed us to attract, maintain and develop the best talent in the marketplace, but this championing of the ‘Employee Experience’ has become our signature for which we are regularly recognised by our peers at industry leading awards. In fact, this focus from the ground up has seen us consistently deliver an industry enviable staff attrition rate of <7% for the last five years straight. We are really building something special and our Clients and partners have become our biggest fans.Sales Offices : New York, London, Dubai & BrusselsDelivery Centres : Poland (Wroclaw & Krakow) & Sri-Lanka (Colombo)We would be delighted to serve you :))