-Manage client projects through their final stages for quality assurance.-Delegate tasks and edits to developers and creators for quality assurance.-Create, edit, and manage client accounts in SEM Rush, Google Analytics, Tag Manager, Optimize, and Search Console. Testing with Google Tag Assistant.-Create and edit front-end content on client sites in Drupal and WordPress.-Manage, set up, edit, and A/B test client emails, landing pages, and campaigns in Mautic and SharpSpring.-Response testing products with Litmus and BrowserStack.

- Operate POS and inventory database.- Assist customers with checking out, returning items, and general questions.- Maintain a neat work environment in accordance with policy.- Process credit, debit, and gift card transactions.

- Processed daily client transactions, this included deposits, withdrawals, money transfers, loan payments, and creating cashier's checks.- Maintained transaction records and documentation to assure it was within compliance.- Assisted clients with various questions and concerns with their accounts and bank policies.

- As Team Lead it was extremely important to ensure that the quality of my coworkers, and clients experiences were the best they could be. Efficiency with systems and productivity helped make sure coworkers and I could meet all goals. - Processed daily client transactions, this included deposits, withdrawals, money transfers, loan payments, and creating cashier's checks.- Maintained transaction records and documentation to assure it was within compliance.- Assisted clients with various questions and concerns with their accounts and bank policies.- Helped customers open and close checking and savings accounts, created debit cards.- Worked to make sure the quality of each person's experience was a wonderful one.

- Responsible for setting up and arranging event equipment.- Managed equipment for performers to ensure that the quality of their experience was great.- Controlled software and lights for UTK events.- In charge of troubleshooting hardware and software issues.

- Created work schedules for employees, as well as tour schedules for each day.- Calculated employees hours and pay weekly.- Resolved issues with any employees, as well as customer dissatisfaction.- Reviewed quality experience for individual situations.

-Curated content articles from various websites and uploaded each one into the library database that would send it out to the social media accounts of various real estate businesses and agents.-Wrote short caption content for each article that went into the library database