Christian-Philip K. J. Lundahl Email & Phone Number

I am the Product Manager within Telia Denmark, for a broad range of telecommunication offerings available for both BTB, BTC and BTG customers (mobile voice, fixed voice, third-party services incl. special emergency services, IoT/M2M solutions and mobile broadband) Besides the work for Telia, I also have the Product Manager responsibility, for all product categories within the brand, Mit Tele (mobile voice, fixed voice, IoT/M2M solutions, services, TV, mobile broadband, and fixed broadband)Key responsibilities:- Maintain product roadmap incl. backlog and prioritize initiatives along with Product Owners - Defining requirements for new products, services, and offerings by collaborating with our products, design- and development teams to implement, test and measure the initiatives. - Coordination of initiatives in cross functional and cross border development projects.- Stakeholder management to ensure senior management and IT teams are fully engaged. - Close collaboration with Regulatory Affairs, QA, QE, Engineering, Operations, IT and external vendors to ensure we deliver value to our customers and improve the customer experience. Main achievement:- Successfully launched +100 different offerings and other performance activities incl. products and services. - Managed multiple high-profile projects in a fast-paced environment. - Reduced time-to-market for new offerings, within my product areas.- Identified multiple cost improvement opportunities.

Product Manager for different communication services available for BTC and BTB customers incl. mobile voice, fixed voice, voice-over-IP, TV, mobile broadband and fixed broadband, Key responsibilities:- Marketing support incl. producing content for our webpage and physical marketing material. - Implementation of performance and churn prevention initiatives. - Support senior management and procurement with contract negotiation with existing vendors - Close collaboration with Regulatory Affairs, QA, QE, Engineering, Operations, IT and external vendors to ensure we deliver value to our customers and improve the customer experience. Main achievement:- Rebranding of DLG Tele to Mit Tele.- Reduced cost on services and IT solutions trough a creative mindset. - Successful product launches and price increases on customer base.

Establishment of debt collection and settlement process

Key responsibilities:- Support contract negotiationsMain achievement:- Deliver on KPI's

Key responsibilities Resolve customer inquirys (BtC/BtB) related to invoices, technical support, insurance and products, services and solutions. Main achievement:Always deliver on my personal KPIs Received the price for being the person who had had “most ideers”Received the price for being the person who had had the most customer contacts in 2015 (+ 15.000 customer contacts)

Hd2 Marketing Management

Bachelor Of Law

Bachelor Of Science In Business Administration And Commercial Laws

Activities and Societies: Foreningen af erhvervsjurister