Christopher Pacholczak Email & Phone Number

Salt Lake City, Utah, United States

Las Vegas, Nevada, United States

Managed Service Provider- Provided IT services for small to medium businesses around Las Vegas.- Installed servers and networking equipment.- Administrated Microsoft Office 365 tenants along with on-prem Active Directory tasks.

Las Vegas, Nevada

• Restarted the family business in Las Vegas and am currently running a medical uniform shop servicing doctors and nurses. • Started and setup Shopify ecommerce services under www.honoluluscrubs.com. • Currently handling the sales of in-store and online orders, along with order fulfillment and shipping. • Performed heavy 1000+ product imports of product photos and descriptions.

Las Vegas, Nevada

• Part of a team of on-site technicians who managed multiple large scale colocation data centers.• Fulfilled requests from hundreds of customers to install or configure server equipment. • Performed various copper / fiber cabling tasks for customers and software or network configuration duties. • All requests heavily recorded using the company's complex proprietary ticketing system. • Answered calls from customers for data center support and monitored the network for state changes while notifying the correct departments to troubleshoot.

Honolulu, Hawaii

• Charged to design and install Fortinet and Ruckus WLAN network equipment, along with Avaya IP Office telephone systems for several large corporations within downtown Honolulu. • Provided remote support to multiple clients involving workstation troubleshooting, malware removal, network troubleshooting, and application support.

Honolulu, Hawaii

• Managed the sales of medical uniforms to various hospitals throughout Hawaii. • Designed and maintained website to allow customers to buy uniforms online. • Managed inventory and stocks for the storefront.

Waipahu, Hawaii

Joined a small team consisting of 4 on site engineers that required more expertise towards network administration. Charged with the design and setup of network equipment, workstations, and telephone systems to allow clients to be fully connected. Some of my contributions include:• Responsible for the management of multiple company production servers and 50+ workstations from backups to application support.• Designed network setup and configuration solutions that were scalable and secure using Cisco or Fortinet network equipment. Also used a variety of other equipment involving Aruba wireless APs, Juniper routers, and switches. • Completed multiple mass cable installations involving copper and fiber from laying to termination. • Quick and concise hands on or remote troubleshooting with clients to resolve tickets.• Oversaw multiple Windows Server 2008 / 2012 deployments and migrations involving physical and virtual systems.