Christopher Pacholczak Email & Phone Number

Salt Lake City, Utah, United States

Las Vegas, Nevada, United States

Managed Service Provider- Provided IT services for small to medium businesses around Las Vegas.- Installed servers and networking equipment.- Administrated Microsoft Office 365 tenants along with on-prem Active Directory tasks.

Las Vegas, Nevada

• Restarted the family business in Las Vegas and am currently running a medical uniform shop servicing doctors and nurses.
• Started and setup Shopify ecommerce services under www.honoluluscrubs.com.
• Currently handling the sales of in-store and online orders, along with order fulfillment and shipping.
• Performed heavy 1000+ product imports of product photos and descriptions.

Las Vegas, Nevada

• Part of a team of on-site technicians who managed multiple large scale colocation data centers.
• Fulfilled requests from hundreds of customers to install or configure server equipment.
• Performed various copper / fiber cabling tasks for customers and software or network configuration duties.
• All requests heavily recorded using the company's complex proprietary ticketing system.
• Answered calls from customers for data center support and monitored the network for state changes while notifying the correct departments to troubleshoot.

Honolulu, Hawaii

• Charged to design and install Fortinet and Ruckus WLAN network equipment, along with Avaya IP Office telephone systems for several large corporations within downtown Honolulu.
• Provided remote support to multiple clients involving workstation troubleshooting, malware removal, network troubleshooting, and application support.

Honolulu, Hawaii

• Managed the sales of medical uniforms to various hospitals throughout Hawaii.
• Designed and maintained website to allow customers to buy uniforms online.
• Managed inventory and stocks for the storefront.

Waipahu, Hawaii

• Joined a small team consisting of 4 on site engineers that required more expertise towards network administration. Charged with the design and setup of network equipment, workstations, and telephone systems to allow.
• Responsible for the management of multiple company production servers and 50+ workstations from backups to application support.
• Designed network setup and configuration solutions that were scalable and secure using Cisco or Fortinet network equipment. Also used a variety of other equipment involving Aruba wireless APs, Juniper routers, and.
• Completed multiple mass cable installations involving copper and fiber from laying to termination.
• Quick and concise hands on or remote troubleshooting with clients to resolve tickets.
• Oversaw multiple Windows Server 2008 / 2012 deployments and migrations involving physical and virtual systems.