Camille Parker Email & Phone Number

Raleigh-Durham, North Carolina Area

• Vendor Management and Training: Consult client on ideal supplier candidates for implementation go live based upon user adoption, purchase order spend and invoice transaction analysis. Manage multiple concurrent projects with average client to supplier enablement ratio of 1:50. Develop and conduct supplier and client system administrator and user hands-on training. Highlights include delivering on-site supplier training in French and to multi-national vendors in Qatar.• Integration Configuration and Testing: Configure and test electronic catalog, cXML and EDI punch-out, purchase order, invoice, order acknowledgement integrations via http post and using webMethods integration service application. Client results include millions in savings by reducing unauthorized spend and improving procure to pay business operation processes up to 50%.

Raleigh-Durham, North Carolina Area

• Business Analysis: Through on-site and remote sessions, gathered client’s business requirements and translated them to software configurations in cloud-based SaaS application. Overall implementation results include client product find rate increased to 90% and reduction in full-time employee rate as much as 33%. • Project Management: Achieved 95% on-time go live success rate. Met or exceeded client expectations, project billing and implementation milestones. • Agile Software Development: As part of Development Sprint team, requested product enhancements that led to the successful implementation of the first Multi-business unit/PCard/Consortium Marketplace. Client negotiated lower pricing for goods across multiple universities and maintained rebate incentive for PCard purchases.

Raleigh-Durham, North Carolina Area

Customer Relationship Management: Exceeded sales targets by 20% for clients with $5 million plus net worth.

Raleigh-Durham, North Carolina Area

Financial Services Sales and Marketing: Increased $500,000 book of business by 10% in four months via cold-calling and door-to-door securities sales. First person in my class to earn commission. Managed activities and budget for yearly AICPA-accredited educational seminar for 150 CPA’s.

Raleigh-Durham, North Carolina Area

Project Management: Managed billable projects of in-building wireless systems from scope of work for budgets up to $700K. Created and submitted Request for Proposals (RFP) and made vendor selection.

Raleigh-Durham, North Carolina Area

• Cross-functional Leadership: Achieved $2.5 million revenue annually managing multiple ongoing projects, budgets, and matrix-managed teams. • Business Process Improvement: Created and instituted national process reducing time to deliver final product by 35%. Mapped complex processes from SAP manufacturing to SS7 network implementation and in building wireless system installation. Decreased product returns inventory by $10K annually and increased client cost savings by $20K via product design changes from customer implementations.

Raleigh-Durham, North Carolina Area

Quality and Supply Chain Management: Decreased manufacturing failure rate by 25% by modifying inspection criteria of OEM wireless base station components and enhanced personnel training. Reduced repeat field failures by 75% by instituting common serialization program with vendors. Performed on-site ISO 9000 quality audits of international vendors.

Raleigh-Durham, North Carolina Area

• Project Management: As internal consultant, managed new product introduction process for Engineering, Technical Support, Installation, and Software Delivery. Achieved milestones for to Manufacturing and Customer Service dates 95% of time.• Customer Technical Support: Implemented software patches for Pascal-like application for telephone operating companies. Developed national troubleshooting procedure for customer and first tier Technical Support, decreasing problem resolution time by 50%. Led a team of 6 engineers, tracked performance of Customer Service Report targets to meet Bellcore customer response time requirements.