Leading the growth for EstimateOne's largest audience portfolio

Homage is a leading technology based platform that matches people seeking support within the Aged Care and Disability space with quality Care Professionals.Results - Led a 4.6x year-on-year revenue growth - 5.3x growth in Care Professionals joining Homage to over 2500 Care Professionals - 3.6x growth in Caregiving Hours Leadership - Led a company of 50 talented individuals to launch and scale up operations in Australia - Direct reports include Head of Operations, Head of B2C, Head of B2B2C/B2B, HR Manager, Perth Manager - Provide direction, drive growth and oversee operations for Homage in Australia - Oversee three customer segment groups (B2B, B2C and B2B2C) across two government funding landscape (National Disability Insurance Scheme, Health Care Package)Customer Focus - Ensure Care Recipients receive the best quality of care and that Care Professionals obtain work flexibility and fulfilment - Led the development of customer experience mapping and customer journey to reduce Customer Acquisition Cost (CAC) and improve Qualified Lead (QL) to Actualised Lead (AL) conversions - Oversee legal and regulatory compliance including Aged Care / Disability regulation, Labour Hire Licence, Insurance and Financial complianceGrowth Focus - Launched two new products: Support Coordination and Complex Services for NDIS participants - Collaborated with the Chief Product Officer to develop and prioritise key automation improvements to support scalability

I am responsible for growing Homage's presence in Australia by launching in different states, developing new product categories and developing partnerships (both private and government)

Responsible for leading strategically important projects impacting the lives of thousands of Australians living with developmental delay or disability. - Led pan agency team of 10 to deliver key high impact projects in a fast paced and rapidly changing environment - Collaborated with the executive leadership team, CEO and senior leaders on large, complex decisions across all eight Agency business groups - Advised external stakeholders such as the Minister, Department of Social Services, peak bodies and other government agencies on ideas and recommendations to achieve high impact outcomes - Mentored and coached team members to help support them in their roles and develop their skillsets and experience - Led a team to develop strategic recommendations that improved the lives of approximately 70,000 children across Australia through an uplift in NDIA operations, focus on best practice and better alignment on participant outcomes - Improved the integrity, assurance and compliance of the Scheme to reduce fraudulent activity - Developed key recommendations to raise the maturity of integrity capability, processes and compliance to exceed standard national proofing guidelines that impacted over 3000 frontline staff

- Led a global strategy and transformation programme- Developed papers for Board of Directors meetings and Executive Leadership meetings- Collaborated with VP's / senior stakeholders to develop multi-year transformation roadmap- Designed and led workshops with senior stakeholders to drive development of company wide Digital strategy- Defined and enforced transformation programme governance, reporting and financial controls

- Conducted due diligence on UK’s largest outdoor retailer to determine opportunities for growth in both local and international markets- Led development of competitor & market analysis across different geographies to determine level of threat for the UK retailer- Evaluated and provided recommendations on forward looking market conditions for the outdoor retail market across ten countries including UK and USA- Analysed the energy market in a European country to resolve a dispute between government and private operator through economic analysis- Managed two major projects within the programme with multiple external and internal stakeholders including senior partners, subject matter experts and approximately 30 team members- Led development of a market growth strategy for one of UK's largest private education providers- Develop M&A strategy for one of UK's fastest growing training provider in the education sector- Led and managed a team to meet tight deadlines and resolve complex business problems- Conducted primary research to develop insights based on online based surveys, focus groups, speaking to experts and leaders in the field- Provided insights on changes to the market, competitor plays, growing segments and insights into how to win- Managed the engagement to drive project towards tight deadline

- Defined channel entry strategy into Asia- Led strategic engagements to drive market share and revenue growth for eCommerce parcel delivery business- Spearheaded discussions with executive management- Performed strategic analysis and identified growth opportunities

• Advised large global clients to reduce costs, redesign organisation structures and improve effectiveness of business• Industry experience include global dairy food manufacturers, large supermarkets and utilities• Worked with senior leadership to define, workshop and solve complex business problems• Managed project timelines, resolving risks and issues and driving towards deadlines

Down to Earth Systems is a start-up company that has developed an innovative technology which allows odour from portable waste units to be eliminated in an environmentally friendly manner. During my time at Down to Earth Systems, I was involved with:• Company Growth - Led the company through its strategic decisions as it grew from an idea into a functioning business.• Primary Research - Conducted primary research into uncovering possible customers for a new fertiliser product range. Coordinated nine one-on-one interviews with major players of the fertiliser industry.• Financial Modelling - Responsible for researching and developing a 3 – 5 year business model for our company.• Market Validation - In order to understand our product’s unique selling point in the market, I aided in designing and implementing a market validation procedure by surveying our end user’s needs.