Crystal Johnson

Crystal Johnson Email and Phone Number

Identity Access and Management | Cybersecurity | GIAC GSEC | GIAC GFACT | Cisco CyberOps Associate | CompTIA Security+ | CompTIA Network+ | Microsoft Security, Compliance and Identity Fundamentals @ Gold's Gym
dallas, texas, united states
Crystal Johnson's Location
Dallas, Texas, United States, United States
About Crystal Johnson

Crystal Johnson is a Identity Access and Management | Cybersecurity | GIAC GSEC | GIAC GFACT | Cisco CyberOps Associate | CompTIA Security+ | CompTIA Network+ | Microsoft Security, Compliance and Identity Fundamentals at Gold's Gym. Colleagues describe them as "Crystal worked for me in the role of Information Technology Support Coordinator. In this role she was quick to learn, had excellent interpersonal skills, displayed great technical acumen and epitomized customer service excellence. She performed her work with poise, professionalism and confidence. Crystal was proactive in identifying needed areas for additional documentation and quick to look beyond the surface of an issue to understand the root cause and work with the team for remediation. I am confident that Crystal will continue to succeed in her career and she will be a valuable asset to any team lucky enough to hire her."

Crystal Johnson's Current Company Details
Gold's Gym

Gold'S Gym

View
Identity Access and Management | Cybersecurity | GIAC GSEC | GIAC GFACT | Cisco CyberOps Associate | CompTIA Security+ | CompTIA Network+ | Microsoft Security, Compliance and Identity Fundamentals
dallas, texas, united states
Website:
goldsgym.com
Employees:
11170
Crystal Johnson Work Experience Details
  • Gold'S Gym
    Information Technology Coordinator
    Gold'S Gym Oct 2023 - Present
    Dallas, Texas, United States
    - Receives requests via ManageEngine Plus to provision employee profiles in Active Directory,including creating, updating and removing permissions and user accounts.- Runs a script to create email accounts. Use O365 to update email permissions.- Uses ManageEngine Plus ticketing system to track and address issues submitted by users.- Creates and updates profiles in MotionSoft.
    View
  • Cyber Defense And Intelligence Center
    Cyber Security Specialist
    Cyber Defense And Intelligence Center Mar 2024 - Jul 2024
    Romney, Wv
    - Uses Action1 to run vulnerability assessments and remediations, and also creates automationsfor software patching.- Administers Bitdefender's GravityZone XDR platform to oversee software deployments andpromptly address security alerts and detections.- Manages Jira tickets to track assigned tasks.- Creates email addresses for employees, enforces MFA for each account, and providespassword resets using G-Suite.
    View
  • Verizon
    Engineer - Technology Strategy
    Verizon Nov 2021 - Nov 2022
    Irving, Tx
    Worked with Product Owner on a multi year AWS Cloud migration program. - Led daily scrum meetings and sprint planning as needed. - Created and managed Jira tickets to tracks tasks with external team dependencies. - Sent daily and weekly communications to teammates, external teams, stakeholders and executives. - Assisted with managing and prioritizing the product backlog
    View
  • Gold'S Gym
    Digital Experience Coordinator
    Gold'S Gym May 2020 - Nov 2021
    Dallas, Texas, United States
    Provided technical support for Gold’s mobile applications via email to over 20,000 members andover 5,000 US employees.- Created and updated employee and member profiles in MotionSoft and MotionVibe systems,also unlocked accounts and updated passwords for access to company apps.- Resolved issues encountered with Gold’s mobile applications via email and Fresh Desk tickets.- Educated users on features of apps.- Worked cross functionally to resolve reported software bugs and other app issues.- Processed refunds via Google Play Store.
    View
  • Gold'S Gym
    Information Technology Coordinator
    Gold'S Gym Jun 2019 - Apr 2020
    Dallas, Texas, United States
    Provided identity and access management to over 5,000 US employees, including onboarding,transfers and offboarding. - Created, updated and, deprovisioned profiles in Active Directory. Also unlocked accounts in AD and updated passwords.- Ran a script to create email accounts, then used O365 to update email permissions.- Received requests via Service Now to assist Gold's Gym employees with various access issues.- Received tickets via Fresh Desk ticketing system from members and resolved technical issues encountered while using the Gold's Gym and Gold's AMP apps.- Created and updated member profiles in Member Center (DNN based software), unlocked accounts and updated passwords for access to company apps.- Created and updated employee and member profiles in MotionSoft and MotionVibe.
    View
  • Robert Half Technology
    Help Desk Analyst
    Robert Half Technology Mar 2016 - Jan 2017
    Irving, Texas, United States
    Worked on-site at Lehigh Hanson's US Headquarters providing employees assistance with technology issues in person and via phone.- Assisted employees with Microsoft Office applications, troubleshot network and VPN connectivity issues, also installed and troubleshot networked printers.- Used Active Directory to reset passwords, unlock user accounts, enable or disable Active Sync, enable or disable device access to the network, deprovision accounts, add users to security groups and adjust mail flow settings.- Troubleshot PCs, laptops and thin clients and also Airwatch installations on iOS and Android phones.- Reimaged computers when necessary.
  • Compucom
    Help Desk Technician
    Compucom Sep 2015 - Mar 2016
    Dallas, Texas, United States
    - Answered incoming phone calls to resolve employee’s technical issues. Used ServiceNow to create, update and manage service tickets. - Used Active Directory to reset passwords, view user reports and unlock user accounts. - Assisted customers with troubleshooting network connectivity issues, thermal, laser and Dymo label printers, iPads using MDM and hotspots. - Used Tight VNC to remotely access thin clients, SCCM to remotely troubleshoot workstations and Log Me In Rescue to remotely troubleshoot personal computers. - Used Airwatch to track iPads, unlock devices and push mobile applications.
    View

Crystal Johnson Education Details

Frequently Asked Questions about Crystal Johnson

What company does Crystal Johnson work for?

Crystal Johnson works for Gold's Gym

What is Crystal Johnson's role at the current company?

Crystal Johnson's current role is Identity Access and Management | Cybersecurity | GIAC GSEC | GIAC GFACT | Cisco CyberOps Associate | CompTIA Security+ | CompTIA Network+ | Microsoft Security, Compliance and Identity Fundamentals.

What schools did Crystal Johnson attend?

Crystal Johnson attended Sans Technology Institute, Multiverse, Generation Usa, Delgado Community College, Western Governors University.

Who are Crystal Johnson's colleagues?

Crystal Johnson's colleagues are Jenna Thompson, Krishna Kumar Singh, Bryan James, Scott Williamson, Cris Delgado, Ireyna Parker, Fanos Spanoudis.

Not the Crystal Johnson you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.