Information Technology Coordinator
Dallas, Texas, United States
Provided identity and access management to over 5,000 US employees, including onboarding,transfers and offboarding. - Created, updated and, deprovisioned profiles in Active Directory. Also unlocked accounts in AD and updated passwords.- Ran a script to create email accounts, then used O365 to update email permissions.- Received requests via Service Now to assist Gold's Gym employees with various access issues.- Received tickets via Fresh Desk ticketing system from members and resolved technical issues encountered while using the Gold's Gym and Gold's AMP apps.- Created and updated member profiles in Member Center (DNN based software), unlocked accounts and updated passwords for access to company apps.- Created and updated employee and member profiles in MotionSoft and MotionVibe.