Cláudia Silva

Cláudia Silva Email and Phone Number

Editorial and Directories Specialist @ VdA Vieira de Almeida
Porto, PT
Cláudia Silva's Location
Porto, Porto, Portugal, Portugal
Cláudia Silva's Contact Details

Cláudia Silva work email

Cláudia Silva personal email

n/a
About Cláudia Silva

🌟 Strategic Thinker | Innovator | Certified in Project Management & Agile Methodologies 🌟With 3 years of experience in operations and another 3 years in sales enablement, I bring a blend of strategic insight and hands-on implementation expertise. I am passionate about shaping transformative strategies that drive innovation, enable cross-functional teams, and deliver measurable results. My certifications in project management and agile methodologies enhance my ability to adapt quickly to changing environments, streamline processes, and guide teams toward clear, effective outcomes.Recognized for my diplomatic approach and supportive leadership, I excel at building trust and fostering collaboration within diverse teams. I am driven by a confident, goal-oriented mindset that thrives in both traditional and creative environments. In each role, I prioritize pragmatic, results-driven solutions while remaining open to fresh perspectives and innovative approaches.Let’s connect to discuss strategy, innovation, and how we can push boundaries in today’s competitive landscape.

Cláudia Silva's Current Company Details
VdA Vieira de Almeida

Vda Vieira De Almeida

View
Editorial and Directories Specialist
Porto, PT
Employees:
99624
Cláudia Silva Work Experience Details
  • Vda Vieira De Almeida
    Editorial And Directories Specialist
    Vda Vieira De Almeida
    Porto, Pt
  • Teleperformance
    Emea Content And Bid Manager
    Teleperformance Nov 2023 - Present
    Porto, Portugal
    Moved horizontally within my team, Global Client Solutions.Currently supporting sales proposals by proving new insights into the extensive experience and incredible solutions Majorel offers to its Global Clients.
  • Teleperformance
    Agile Coach
    Teleperformance Nov 2023 - Feb 2024
    Porto, Portugal
    Train new Squad Members across the team on the Tools and Routines of the Agile Methodology.​Offers expertise and advice on the application of methodology (e.g. Crafting OKRs)​Provides Feedback on the different routines (e.g. Gemba Walk)​Help evolve the Methodology within the team
  • Ponto Zero
    Mentee
    Ponto Zero Oct 2024 - Present
  • Majorel
    Agile Coach
    Majorel Jun 2023 - Nov 2023
    Train new Squad Members across the team on the Tools and Routines of the Agile Methodology.​Offers expertise and advice on the application of methodology (e.g. Crafting OKRs)​Provides Feedback on the different routines (e.g. Gemba Walk)​Help evolve the Methodology within the team
  • Majorel
    Global Solutions Expert
    Majorel Apr 2023 - Nov 2023
    Porto, Portugal
    Moved horizontally within my team, Global Client Solutions.Currently supporting sales proposals by proving new insights into the extensive experience and incredible solutions Majorel offers to its Global Clients.
  • Majorel
    Global Bid Coordinator
    Majorel May 2022 - Apr 2023
    Remote
    -Production and delivery of compliant, professionally produced proposals within customer defined timeframes-Coordinate and edit proposal responses from a variety of stakeholders (Sales, HR, operations, finance, legal. IT, Security...)-Ensure proposal documents follow standard formatting and quality standards-Control proposal documents with regard to voice, flow, language and grammar-Consolidate sections and/or documents developed by others team members into the required tender format-Maintain, make available and backup master document sets-Ensure win themes are articulated in such a way to meet / exceed the client's requirements-Deliver completed written proposal responses to the Bid Manager against agreed RFP deadlines, escalating Issues as required-Ensure win themes are articulated in such a way to meet exceed the client's requirements-Participate in storyboard sessions with bid / proposal team members-Provide key input to Proposal Designer for inclusion in final visual document-Proactively develop and manage a network of subject matter experts-Identify and re-work existing pre-written content where relevant-Present and tag all new proposal content to the knowledgebase manager for review and/or potential re-use-Communicate and influence at a senior level-Keen attention to detail and meticulous proof-reading skills-Ensure on-time submission of compliant and commercially sound bids-Co-ordinate and plan all client presentations required as part of the bid submission
  • Majorel
    Project Manager / Emea It Coordinator
    Majorel Jul 2021 - Apr 2022
    Cracow, Małopolskie, Poland
    - Launch and day-to-day management of IT Project spanning 7 hubs in Europe and Africa following company strategy ​- Support definition of processes, standards & best practices - Update all documentation related to activities developed- Develop training materials​ for varied stakeholders (Management, Local IT, HR)- Deliver trainings - Support regional teams - Identify any improvement in existing processes needed to support project/program management​- Produce all reporting requirements identified by the Top Management​
  • Majorel
    Training Specialist
    Majorel May 2021 - Jul 2021
    Cracow, Małopolskie, Poland
    - Perform Training Needs Analysis and develop materials suitable for the needs of each team- Deliver policy trainings - Ensure continued onboarding and upskill trainings following business needs- Support/deliver company general people trainings (soft skills)- Support the creation of internal online learning tool (creating video trainings, editing videos, tool development)- Data analysis on team metrics and elaborate reports and suggestions for higher management
  • Majorel
    Junior Training Specialist
    Majorel Apr 2020 - Apr 2021
    Dublin, Ireland
    - Perform Training Needs Analysis and develop materials suitable for the needs of each team- Deliver policy trainings - Ensure continued onboarding and upskill trainings following business needs- Support/deliver company general people trainings (soft skills)
  • Majorel
    Subject Matter Expert
    Majorel Aug 2019 - Apr 2020
    Dublin
    Google Ads SMESupporting the business by working closely with Operations and key internal support groupssuch as Reporting, Training, Quality and Innovations. Focused on improved efficiency and overall improvement in key KPI/SLA metrics, while in close communication with the Client, Google. Preparation and launch of 2 new locations: Lisbon and Casablanca.
  • Majorel
    Content Reviewer
    Majorel Sep 2018 - Aug 2019
    Kraków E Região, Polônia
    Client: GoogleReviewing content for Google Ads for the Portuguese marketWorkflow Lead (since Feb 2019) - supporting Portuguese and Polish teams in day to day activities (assigning tasks, reporting trends and developping strategies to face incoming challenges)
  • Bringing Europeans Together Association Portugal
    President And Co-Founder
    Bringing Europeans Together Association Portugal Nov 2017 - Dec 2018
    Lisbon
    - Registering the association in Portugal- Establishment of partnership with BETA e.V (current BETA Europe)- Organisation of two simulations of the decision making process in the European Union (one at the national level and another at the international level)
  • Bringing Europeans Together Association Portugal
    Director General - Model European Union Lisbon 2018
    Bringing Europeans Together Association Portugal Aug 2017 - Sep 2018
    Lisbon
    Winner of European Parliament's Charlemagne Youth Prize (Portugal)https://www.facebook.com/parlamento.europeu/posts/2583559975004875/
  • Beta E.V. (Bringing Europeans Together Association)
    Fundraising Officer
    Beta E.V. (Bringing Europeans Together Association) Sep 2017 - Mar 2018
    Develop public fundraising opportunities and activities.Research, identify and manage small-mid donations from trusts, foundations,institutional funders, governments and statutory-making bodies, corporate andprivate donorsApply to public and private grants
  • Beta E.V. (Bringing Europeans Together Association)
    Country Liaison Officer
    Beta E.V. (Bringing Europeans Together Association) Jun 2017 - Mar 2018
  • Sociedade De Debates Da Universidade De Lisboa- Pólo Da Ajuda
    President
    Sociedade De Debates Da Universidade De Lisboa- Pólo Da Ajuda Dec 2015 - Nov 2016
    Lisboa E Região, Portugal
    - Securing year-long recruitment of members across the University- Organising weekly debates for students- Providing training for associates- Supporting the organisation on nation-wide weekend debate tournaments (logistiscs, fundraising, marketing,...)
  • Contact
    Assistente De Call Center
    Contact Jun 2016 - Sep 2016
    Lisboa
    Sales expert for a telecomunication company.
  • Ministério Dos Negócios Estrangeiros
    Intern
    Ministério Dos Negócios Estrangeiros Jun 2015 - Oct 2015
    Lisboa E Região, Portugal
    Summer Internship at the Directorate General for Foreign Policy, Service of International Political Organizations (United Nations Division for Foreign Affairs)-Support the follow-up of political and diplomatic matters and theinter-ministerial coordination, within the framework of national participation ininternational organizations, such as the United Nations and specialized institutions, thefor Security and Cooperation in Europe and the Council of Europe-Support in the analysis of documents related to the Ukrainian conflict;- Aiding in the preparation of intra-governmental communication;- Securing the processing of notices to be published in "Diário da República" related to the conclusion or denunciation of international treaties and conventions respecting the area of ​​jurisdictionof the Directorate;- Backing the elaboration of framework papers on the subjects related to portuguese applications to international organisations

Cláudia Silva Skills

Microsoft Office Windows International Relations Political Science Pesquisa Microsoft Excel Microsoft Word Microsoft Powerpoint Trabalho Em Equipe Atendimento Ao Cliente Wordpress Spss Italiano Espanhol Organizacao

Cláudia Silva Education Details

Frequently Asked Questions about Cláudia Silva

What company does Cláudia Silva work for?

Cláudia Silva works for Vda Vieira De Almeida

What is Cláudia Silva's role at the current company?

Cláudia Silva's current role is Editorial and Directories Specialist.

What is Cláudia Silva's email address?

Cláudia Silva's email address is cl****@****rel.com

What schools did Cláudia Silva attend?

Cláudia Silva attended Porto Business School, Universidade Nova De Lisboa, Instructing.com, Iscsp-Ulisboa / Instituto Superior De Ciências Sociais E Políticas - Universidade De Lisboa, Project Management Institute.

What skills is Cláudia Silva known for?

Cláudia Silva has skills like Microsoft Office, Windows, International Relations, Political Science, Pesquisa, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Trabalho Em Equipe, Atendimento Ao Cliente, Wordpress, Spss.

Who are Cláudia Silva's colleagues?

Cláudia Silva's colleagues are Vikas Khasa, Albina Chettri, Sofia Pessoa, Priyanka Daruga, Shivam Tiwari, Namrata Pujari, Jade Christian Del Campo.

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