Cláudia Silva Email and Phone Number
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🌟 Strategic Thinker | Innovator | Certified in Project Management & Agile Methodologies 🌟With 3 years of experience in operations and another 3 years in sales enablement, I bring a blend of strategic insight and hands-on implementation expertise. I am passionate about shaping transformative strategies that drive innovation, enable cross-functional teams, and deliver measurable results. My certifications in project management and agile methodologies enhance my ability to adapt quickly to changing environments, streamline processes, and guide teams toward clear, effective outcomes.Recognized for my diplomatic approach and supportive leadership, I excel at building trust and fostering collaboration within diverse teams. I am driven by a confident, goal-oriented mindset that thrives in both traditional and creative environments. In each role, I prioritize pragmatic, results-driven solutions while remaining open to fresh perspectives and innovative approaches.Let’s connect to discuss strategy, innovation, and how we can push boundaries in today’s competitive landscape.
Vda Vieira De Almeida
View- Website:
- teleperformance.com
- Employees:
- 99624
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Editorial And Directories SpecialistVda Vieira De AlmeidaPorto, Pt -
Emea Content And Bid ManagerTeleperformance Nov 2023 - PresentPorto, PortugalMoved horizontally within my team, Global Client Solutions.Currently supporting sales proposals by proving new insights into the extensive experience and incredible solutions Majorel offers to its Global Clients. -
Agile CoachTeleperformance Nov 2023 - Feb 2024Porto, PortugalTrain new Squad Members across the team on the Tools and Routines of the Agile Methodology.Offers expertise and advice on the application of methodology (e.g. Crafting OKRs)Provides Feedback on the different routines (e.g. Gemba Walk)Help evolve the Methodology within the team -
MenteePonto Zero Oct 2024 - Present -
Agile CoachMajorel Jun 2023 - Nov 2023Train new Squad Members across the team on the Tools and Routines of the Agile Methodology.Offers expertise and advice on the application of methodology (e.g. Crafting OKRs)Provides Feedback on the different routines (e.g. Gemba Walk)Help evolve the Methodology within the team -
Global Solutions ExpertMajorel Apr 2023 - Nov 2023Porto, PortugalMoved horizontally within my team, Global Client Solutions.Currently supporting sales proposals by proving new insights into the extensive experience and incredible solutions Majorel offers to its Global Clients. -
Global Bid CoordinatorMajorel May 2022 - Apr 2023Remote-Production and delivery of compliant, professionally produced proposals within customer defined timeframes-Coordinate and edit proposal responses from a variety of stakeholders (Sales, HR, operations, finance, legal. IT, Security...)-Ensure proposal documents follow standard formatting and quality standards-Control proposal documents with regard to voice, flow, language and grammar-Consolidate sections and/or documents developed by others team members into the required tender format-Maintain, make available and backup master document sets-Ensure win themes are articulated in such a way to meet / exceed the client's requirements-Deliver completed written proposal responses to the Bid Manager against agreed RFP deadlines, escalating Issues as required-Ensure win themes are articulated in such a way to meet exceed the client's requirements-Participate in storyboard sessions with bid / proposal team members-Provide key input to Proposal Designer for inclusion in final visual document-Proactively develop and manage a network of subject matter experts-Identify and re-work existing pre-written content where relevant-Present and tag all new proposal content to the knowledgebase manager for review and/or potential re-use-Communicate and influence at a senior level-Keen attention to detail and meticulous proof-reading skills-Ensure on-time submission of compliant and commercially sound bids-Co-ordinate and plan all client presentations required as part of the bid submission -
Project Manager / Emea It CoordinatorMajorel Jul 2021 - Apr 2022Cracow, Małopolskie, Poland- Launch and day-to-day management of IT Project spanning 7 hubs in Europe and Africa following company strategy - Support definition of processes, standards & best practices - Update all documentation related to activities developed- Develop training materials for varied stakeholders (Management, Local IT, HR)- Deliver trainings - Support regional teams - Identify any improvement in existing processes needed to support project/program management- Produce all reporting requirements identified by the Top Management -
Training SpecialistMajorel May 2021 - Jul 2021Cracow, Małopolskie, Poland- Perform Training Needs Analysis and develop materials suitable for the needs of each team- Deliver policy trainings - Ensure continued onboarding and upskill trainings following business needs- Support/deliver company general people trainings (soft skills)- Support the creation of internal online learning tool (creating video trainings, editing videos, tool development)- Data analysis on team metrics and elaborate reports and suggestions for higher management -
Junior Training SpecialistMajorel Apr 2020 - Apr 2021Dublin, Ireland- Perform Training Needs Analysis and develop materials suitable for the needs of each team- Deliver policy trainings - Ensure continued onboarding and upskill trainings following business needs- Support/deliver company general people trainings (soft skills) -
Subject Matter ExpertMajorel Aug 2019 - Apr 2020DublinGoogle Ads SMESupporting the business by working closely with Operations and key internal support groupssuch as Reporting, Training, Quality and Innovations. Focused on improved efficiency and overall improvement in key KPI/SLA metrics, while in close communication with the Client, Google. Preparation and launch of 2 new locations: Lisbon and Casablanca. -
Content ReviewerMajorel Sep 2018 - Aug 2019Kraków E Região, PolôniaClient: GoogleReviewing content for Google Ads for the Portuguese marketWorkflow Lead (since Feb 2019) - supporting Portuguese and Polish teams in day to day activities (assigning tasks, reporting trends and developping strategies to face incoming challenges) -
President And Co-FounderBringing Europeans Together Association Portugal Nov 2017 - Dec 2018Lisbon- Registering the association in Portugal- Establishment of partnership with BETA e.V (current BETA Europe)- Organisation of two simulations of the decision making process in the European Union (one at the national level and another at the international level)
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Director General - Model European Union Lisbon 2018Bringing Europeans Together Association Portugal Aug 2017 - Sep 2018LisbonWinner of European Parliament's Charlemagne Youth Prize (Portugal)https://www.facebook.com/parlamento.europeu/posts/2583559975004875/
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Fundraising OfficerBeta E.V. (Bringing Europeans Together Association) Sep 2017 - Mar 2018Develop public fundraising opportunities and activities.Research, identify and manage small-mid donations from trusts, foundations,institutional funders, governments and statutory-making bodies, corporate andprivate donorsApply to public and private grants -
Country Liaison OfficerBeta E.V. (Bringing Europeans Together Association) Jun 2017 - Mar 2018 -
PresidentSociedade De Debates Da Universidade De Lisboa- Pólo Da Ajuda Dec 2015 - Nov 2016Lisboa E Região, Portugal- Securing year-long recruitment of members across the University- Organising weekly debates for students- Providing training for associates- Supporting the organisation on nation-wide weekend debate tournaments (logistiscs, fundraising, marketing,...)
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Assistente De Call CenterContact Jun 2016 - Sep 2016LisboaSales expert for a telecomunication company. -
InternMinistério Dos Negócios Estrangeiros Jun 2015 - Oct 2015Lisboa E Região, PortugalSummer Internship at the Directorate General for Foreign Policy, Service of International Political Organizations (United Nations Division for Foreign Affairs)-Support the follow-up of political and diplomatic matters and theinter-ministerial coordination, within the framework of national participation ininternational organizations, such as the United Nations and specialized institutions, thefor Security and Cooperation in Europe and the Council of Europe-Support in the analysis of documents related to the Ukrainian conflict;- Aiding in the preparation of intra-governmental communication;- Securing the processing of notices to be published in "Diário da República" related to the conclusion or denunciation of international treaties and conventions respecting the area of jurisdictionof the Directorate;- Backing the elaboration of framework papers on the subjects related to portuguese applications to international organisations
Cláudia Silva Skills
Cláudia Silva Education Details
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Executive Mba -
Instructing.ComProject Management -
Relações Internacionais -
Project Management
Frequently Asked Questions about Cláudia Silva
What company does Cláudia Silva work for?
Cláudia Silva works for Vda Vieira De Almeida
What is Cláudia Silva's role at the current company?
Cláudia Silva's current role is Editorial and Directories Specialist.
What is Cláudia Silva's email address?
Cláudia Silva's email address is cl****@****rel.com
What schools did Cláudia Silva attend?
Cláudia Silva attended Porto Business School, Universidade Nova De Lisboa, Instructing.com, Iscsp-Ulisboa / Instituto Superior De Ciências Sociais E Políticas - Universidade De Lisboa, Project Management Institute.
What skills is Cláudia Silva known for?
Cláudia Silva has skills like Microsoft Office, Windows, International Relations, Political Science, Pesquisa, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Trabalho Em Equipe, Atendimento Ao Cliente, Wordpress, Spss.
Who are Cláudia Silva's colleagues?
Cláudia Silva's colleagues are Vikas Khasa, Albina Chettri, Sofia Pessoa, Priyanka Daruga, Shivam Tiwari, Namrata Pujari, Jade Christian Del Campo.
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Cláudia Silva
Porto Metropolitan Area -
Claudia Silva
🌟 Hr Leader In Talent Development & Employer Branding 🌍 | 🚀 International Experience In Strategic Hr | Grupo CasaisVila Nova De Gaia -
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