Cláudia Silva Email & Phone Number

Porto, PT

Porto, Portugal

Moved horizontally within my team, Global Client Solutions.Currently supporting sales proposals by proving new insights into the extensive experience and incredible solutions Majorel offers to its Global Clients.

Porto, Portugal

Train new Squad Members across the team on the Tools and Routines of the Agile Methodology.​Offers expertise and advice on the application of methodology (e.g. Crafting OKRs)​Provides Feedback on the different routines (e.g. Gemba Walk)​Help evolve the Methodology within the team

Train new Squad Members across the team on the Tools and Routines of the Agile Methodology.​Offers expertise and advice on the application of methodology (e.g. Crafting OKRs)​Provides Feedback on the different routines (e.g. Gemba Walk)​Help evolve the Methodology within the team

Porto, Portugal

Moved horizontally within my team, Global Client Solutions.Currently supporting sales proposals by proving new insights into the extensive experience and incredible solutions Majorel offers to its Global Clients.

Remote

-Production and delivery of compliant, professionally produced proposals within customer defined timeframes-Coordinate and edit proposal responses from a variety of stakeholders (Sales, HR, operations, finance, legal. IT, Security...)-Ensure proposal documents follow standard formatting and quality standards-Control proposal documents with regard to voice.

Cracow, Małopolskie, Poland

- Launch and day-to-day management of IT Project spanning 7 hubs in Europe and Africa following company strategy ​- Support definition of processes, standards & best practices - Update all documentation related to activities developed- Develop training materials​ for varied stakeholders (Management, Local IT, HR)- Deliver trainings - Support regional teams.

Cracow, Małopolskie, Poland

- Perform Training Needs Analysis and develop materials suitable for the needs of each team- Deliver policy trainings - Ensure continued onboarding and upskill trainings following business needs- Support/deliver company general people trainings (soft skills)- Support the creation of internal online learning tool (creating video trainings, editing videos.

Dublin, Ireland

- Perform Training Needs Analysis and develop materials suitable for the needs of each team- Deliver policy trainings - Ensure continued onboarding and upskill trainings following business needs- Support/deliver company general people trainings (soft skills)

Dublin

Google Ads SMESupporting the business by working closely with Operations and key internal support groupssuch as Reporting, Training, Quality and Innovations. Focused on improved efficiency and overall improvement in key KPI/SLA metrics, while in close communication with the Client, Google. Preparation and launch of 2 new locations: Lisbon and Casablanca.

Kraków E Região, Polônia

Client: GoogleReviewing content for Google Ads for the Portuguese marketWorkflow Lead (since Feb 2019) - supporting Portuguese and Polish teams in day to day activities (assigning tasks, reporting trends and developping strategies to face incoming challenges)

Lisbon

- Registering the association in Portugal- Establishment of partnership with BETA e.V (current BETA Europe)- Organisation of two simulations of the decision making process in the European Union (one at the national level and another at the international level)

Lisbon

Winner of European Parliament's Charlemagne Youth Prize (Portugal)https://www.facebook.com/parlamento.europeu/posts/2583559975004875/

Develop public fundraising opportunities and activities.Research, identify and manage small-mid donations from trusts, foundations,institutional funders, governments and statutory-making bodies, corporate andprivate donorsApply to public and private grants

Lisboa E Região, Portugal

- Securing year-long recruitment of members across the University- Organising weekly debates for students- Providing training for associates- Supporting the organisation on nation-wide weekend debate tournaments (logistiscs, fundraising, marketing,...)

Lisboa

Sales expert for a telecomunication company.

Lisboa E Região, Portugal

Summer Internship at the Directorate General for Foreign Policy, Service of International Political Organizations (United Nations Division for Foreign Affairs)-Support the follow-up of political and diplomatic matters and theinter-ministerial coordination, within the framework of national participation ininternational organizations, such as the United.

Executive Mba

Summer Course, Global Security Challenges, 15/20

Strategic Thinking; Political power and security policies; Energy security; Maritime security; Security, Dimensions and Strategies

Capm Exam Prep Seminar, Project Management

Activities and Societies: Discuss the PMBOK Guide 6th edition with confidence. Explain the project management processes Discuss the.

Licenciatura, Relações Internacionais

Missing 2 ECTS

Value Stream Management - Agile, Project Management

Contents: The business case for agility Our inherent problem Value stream mapping Minimum business increments and minimum viable products.