Cláudia Silva Email & Phone Number

Porto, Pt

Porto, Portugal

Moved horizontally within my team, Global Client Solutions.Currently supporting sales proposals by proving new insights into the extensive experience and incredible solutions Majorel offers to its Global Clients.

Porto, Portugal

Train new Squad Members across the team on the Tools and Routines of the Agile Methodology.​Offers expertise and advice on the application of methodology (e.g. Crafting OKRs)​Provides Feedback on the different routines (e.g. Gemba Walk)​Help evolve the Methodology within the team

Train new Squad Members across the team on the Tools and Routines of the Agile Methodology.​Offers expertise and advice on the application of methodology (e.g. Crafting OKRs)​Provides Feedback on the different routines (e.g. Gemba Walk)​Help evolve the Methodology within the team

Porto, Portugal

Moved horizontally within my team, Global Client Solutions.Currently supporting sales proposals by proving new insights into the extensive experience and incredible solutions Majorel offers to its Global Clients.

Remote

-Production and delivery of compliant, professionally produced proposals within customer defined timeframes-Coordinate and edit proposal responses from a variety of stakeholders (Sales, HR, operations, finance, legal. IT, Security...)-Ensure proposal documents follow standard formatting and quality standards-Control proposal documents with regard to voice, flow, language and grammar-Consolidate sections and/or documents developed by others team members into the required tender format-Maintain, make available and backup master document sets-Ensure win themes are articulated in such a way to meet / exceed the client's requirements-Deliver completed written proposal responses to the Bid Manager against agreed RFP deadlines, escalating Issues as required-Ensure win themes are articulated in such a way to meet exceed the client's requirements-Participate in storyboard sessions with bid / proposal team members-Provide key input to Proposal Designer for inclusion in final visual document-Proactively develop and manage a network of subject matter experts-Identify and re-work existing pre-written content where relevant-Present and tag all new proposal content to the knowledgebase manager for review and/or potential re-use-Communicate and influence at a senior level-Keen attention to detail and meticulous proof-reading skills-Ensure on-time submission of compliant and commercially sound bids-Co-ordinate and plan all client presentations required as part of the bid submission

Cracow, Małopolskie, Poland

- Launch and day-to-day management of IT Project spanning 7 hubs in Europe and Africa following company strategy ​- Support definition of processes, standards & best practices - Update all documentation related to activities developed- Develop training materials​ for varied stakeholders (Management, Local IT, HR)- Deliver trainings - Support regional teams - Identify any improvement in existing processes needed to support project/program management​- Produce all reporting requirements identified by the Top Management​

Cracow, Małopolskie, Poland

- Perform Training Needs Analysis and develop materials suitable for the needs of each team- Deliver policy trainings - Ensure continued onboarding and upskill trainings following business needs- Support/deliver company general people trainings (soft skills)- Support the creation of internal online learning tool (creating video trainings, editing videos, tool development)- Data analysis on team metrics and elaborate reports and suggestions for higher management

Dublin, Ireland

- Perform Training Needs Analysis and develop materials suitable for the needs of each team- Deliver policy trainings - Ensure continued onboarding and upskill trainings following business needs- Support/deliver company general people trainings (soft skills)

Dublin

Google Ads SMESupporting the business by working closely with Operations and key internal support groupssuch as Reporting, Training, Quality and Innovations. Focused on improved efficiency and overall improvement in key KPI/SLA metrics, while in close communication with the Client, Google. Preparation and launch of 2 new locations: Lisbon and Casablanca.

Kraków E Região, Polônia

Client: GoogleReviewing content for Google Ads for the Portuguese marketWorkflow Lead (since Feb 2019) - supporting Portuguese and Polish teams in day to day activities (assigning tasks, reporting trends and developping strategies to face incoming challenges)

Lisbon

- Registering the association in Portugal- Establishment of partnership with BETA e.V (current BETA Europe)- Organisation of two simulations of the decision making process in the European Union (one at the national level and another at the international level)

Lisbon

Winner of European Parliament's Charlemagne Youth Prize (Portugal)https://www.facebook.com/parlamento.europeu/posts/2583559975004875/

Develop public fundraising opportunities and activities.Research, identify and manage small-mid donations from trusts, foundations,institutional funders, governments and statutory-making bodies, corporate andprivate donorsApply to public and private grants

Lisboa E Região, Portugal

- Securing year-long recruitment of members across the University- Organising weekly debates for students- Providing training for associates- Supporting the organisation on nation-wide weekend debate tournaments (logistiscs, fundraising, marketing,...)

Lisboa

Sales expert for a telecomunication company.

Lisboa E Região, Portugal

Summer Internship at the Directorate General for Foreign Policy, Service of International Political Organizations (United Nations Division for Foreign Affairs)-Support the follow-up of political and diplomatic matters and theinter-ministerial coordination, within the framework of national participation ininternational organizations, such as the United Nations and specialized institutions, thefor Security and Cooperation in Europe and the Council of Europe-Support in the analysis of documents related to the Ukrainian conflict;- Aiding in the preparation of intra-governmental communication;- Securing the processing of notices to be published in "Diário da República" related to the conclusion or denunciation of international treaties and conventions respecting the area of ​​jurisdictionof the Directorate;- Backing the elaboration of framework papers on the subjects related to portuguese applications to international organisations

Executive Mba

Summer Course, Global Security Challenges, 15/20

Strategic Thinking; Political power and security policies; Energy security; Maritime security; Security, Dimensions and Strategies

Capm Exam Prep Seminar, Project Management

Activities and Societies: Discuss the PMBOK Guide 6th edition with confidence. Explain the project management processes Discuss.

Licenciatura, Relações Internacionais

Missing 2 ECTS

Value Stream Management - Agile, Project Management

Contents: The business case for agility Our inherent problem Value stream mapping Minimum business increments and minimum viable products.