Oversees the execution of systems security activities for mission-critical and support systems; manages IT security systems and applications, incident response, and digital forensics; and lead a team of security analysts engaged in scanning, monitoring, tuning, remediation, testing, and implementation of secure operating systems and networks to ensure compliance with Federal regulations, DHS policy, and DISA STIG guidelines over a wide range of security issues including architectures, firewalls, electronic data traffic, and network access.

Created, modified and managed user/computer accounts, security groups, and GPOs in Active Directory for >1000 systems in a multi-domain environment. Conducted security audits based on DHS & STIG hardening guides & policies. Ensured all servers were security and patch-compliant; analyzed monthly mass vulnerability patching of large network. Conducted risk and vulnerability assessment at the network, system and application level. Developed and implemented security controls and formulated operational risk mitigations along with assisting in security awareness programs. Involved in a wide range of security issues including architectures, firewalls, electronic data traffic, and network access. Prepared security reports to senior management. Designed, tested, and implemented secure operating systems, networks, security monitoring, tuning and management of IT security systems and applications, incident response, digital forensics, and eDiscovery actions.

Directed and supervised service desk personnel and operations on a 24/7/365 contract, with duties performed on a rotating 24/7 schedule. Trained, coached, and motivated staff members toward optimal productivity and customer service. Evaluated incident reports and coordinated remediation efforts with support engineers.

Spearheaded Tier 2 service desk support for a Department of Homeland Security program office. Expertly supported biographic and biometric applications, analyzed requests for changes to the database, and quickly handled service requests and incidents or routed them to the appropriate support group as deemed necessary.

Spearheaded Tier 2 service desk support for a Department of Homeland Security program office. Expertly supported biographic and biometric applications, analyzed requests for changes to the database, and quickly handled service requests and incidents or routed them to the appropriate support group as deemed necessary.

Managed daily operations of a talented technician team in their services for a federal support contract with the Environmental Protection Agency.