Christopher Persaud Email & Phone Number

New York, NY, US

New Jersey, United States

• Growing an established client base through social media marketing and word-of-mouth referrals based on customer satisfaction and results.
• Recruits new clients each month with expertise in relationship building and personal training.
• Drives client retention, managing individual sessions on a daily basis.
• Designs specific boxing workout programs for individual clients based on performance and ability.
• Teaches participants to maximize exertion and results with exercise performed.
• Developed relationships with clients to provide ongoing support and encouragement.

• Assist in multi-day onboarding process to help new hires adjust to company policies, procedures and processes
• Updated a hands-on training system which improved the departments defects per million opportunities (DPMO)
• Spearheaded The Collision Avoidance Training Project. Teaching over 500 Associates, within a strict timeframe, which allowed for a smooth rollout of the safety system.
• Retrain Amazon Associates who are having difficulty with safety, quality, or productivity standards by finding the root cause of issues
• Offered detailed feedback to other providers to effectively address students' needs.
• Engage with Amazon Associates with varying experience to determine what processes are working, as well as what processes could be improved

• Presented and explained energy efficiency programs to social, commercial and industrial audiences.
• Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
• Drove strategic improvements to enhance operational and organizational efficiencies.
• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
• Managed customer relations on ongoing basis to maximize customer retention.
• Maintained client files with sales contracts, records of client interactions, client notes, and other information.

United States

United States

Provide essential services to families and businesses throughout the United States while building a team of leaders to do the same.

• Consistently generated over $100K monthly revenue in a competitive environment
• Cold called businesses proactively to create viable profit bearing relationships
• Generated customized sales quotes tailored to large accounts, based on client needs
• Generate revenue by converting inbound phone calls into sales.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Maximized opportunities to reach and exceed monthly sales targets, while creating a loyal client base

Bristol, Pennsylvania, United States

• Developed strategy to increase sales and drive profits including hosting events such as Nerf Night and Paint and Punch
• Utilized CRM tool Mindbody to increase retention and streamline membership management, resulting in improved client engagement and operational efficiency.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Coordinated training and instruction of participants in boxing techniques and physical training regimens.
• Administered first aid to injured and called EMS on serious accident cases.
• Monitored guest and member behavior and enforced rules, regulations and safety precautions at boxing facility.

Cranbury, New Jersey

• Kept detailed records of customer support interactions using defined methods and tools.
• Quality assurance management of offshore customer service staff.
• Scheduled and confirmed appointments and meetings between clients, their financial institutions, and myself.
• Work with clients to resolve issues that have been reported to their financial institutions.
• Overcame objections and negotiated payments and helped customers regain or retain current account status through phone and email communication.
• Communicated with clients and prospects using correct branding and terminology and confirmed clear customer comprehension.

Short Hills

• Generated over 300 new clients through lead follow up
• Built and maintained a loyal client base, creating repeat business
• Performed gallery opening and closing duties, including cash management
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

• Developing and maintaining an inventory team by building rapport, providing team training, and individual coaching
• Responsible for all pricing integrity programs, monthly sign packages, and planners
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Maximized coverage by carefully allocating resources, and delegating assignments.
• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.