Christopher Wilson Email & Phone Number

Exeter, United Kingdom

Working on the executive management team, making this B2B IT services provider tick.Special responsibility for compliance, which includes GDPR (data protection) updates to the business.

Exeter, United Kingdom

A new post created to look holistically at the business and its processes, and improve the experience and efficiency for both customers and staff. Principle updates included the adoption of SharePoint Online and Microsoft Teams.

Exeter, United Kingdom

Department manager for a small team of senior software development engineers, software support engineers and a project manager. The department produces and maintains business software across the professional services, finance, education and manufacturing sectors. Much of the department work is mission-critical to clients and includes resold products (e.g. web portals) but is moving more towards bespoke work. Our largest project - a bespoke API for card payments - requires team adherence to strict Payment Card Industry (PCI) Data Security Standards (DSS) in order to maintain the client’s ongoing compliance status.As this department has not historically been profitable, I have worked on drawing up turnaround plans and convinced the board to let me take on the department management. Early signs have been good, with improved procedures and processes, better tracking of opportunities, better quoting and better internal engagement. The work pipeline includes fresh work developed from new conversations, and multi-year relationships with clients coming back for ongoing work.Main responsibilities: department strategy (commercial, products and operations), internal liaison with all parties, maintaining and reporting department KPI data, project management (typically 3-6 projects active), pre-sales and quote generation (typically 10-15 concurrent leads and opportunities), ongoing client relationship management, general staff management, and implementation of change.

Exeter, United Kingdom

Project manager overseeing business software projects from concept, analysis and scoping through to final delivery and ongoing support and/or further development. This includes meeting customers, analysing and documenting needs, and coming up with development strategies that suit the customers'​ preferred ways of working.Typical projects involve creating, extending or replacing line-of-business systems. Industries include the private, public and non-profit sectors. Most applications are web-based, i.e. accessed via a web browser.Previously responsible for being product lead on the company's Customer Relationship Management (CRM) software product, managing the development roadmap, designing new functions and implementing the updates amongst the user group. Also responsible for managing deployments at new sites, often involving business analysis and bespoke customisations.Periodically responsible for delivering a vendor-agnostic courses on CRM fundamentals, providing applied information to help people in understanding and deploying CRM from scratch.Periodically providing consulting to small businesses on using CRM and web technologies to improve productivity.Periodically responsible for proofing documents and marketing materials, and formalising documentation.

Exeter, England, United Kingdom

Sound, light and AV services for bands, weddings and live events.Photographer specialising in theatre and candid social photography.

Exeter, United Kingdom

Volunteer work for a vibrant Meetup group. AV supply & operation.

Photographer at Exesight Photography, with assignments covering both commercial and social photography.

Highly varied role, including internal IT management, managing the retail website development, project management, marketing including social media marketing, HR, policy development, health and safety, customer service, courier liaison.

Birmingham, United Kingdom

Sales assistant selling mostly consumer electronics goods, telephony, toys and hobbyist electronics products.

Beng, Electronic & Communication Engineering

Electronic Engineering

Activities and Societies: BURN FM (student radio), Apocalypse Light & Sound, Club DJI started my degree at the University of Birmingham.