Senior Manager
CurrentResponsible for the operation of multiple hospitality locations serving both customer on-site & at home.During my time in Ruby’s I have worked from floor level supervisor to a Senior role in the company managing multiple units and overseeing operational activities among the group. Gaining a wealth of knowledge in a customer service based industry and working in a high paced busy environment. RolesResponsible for the running of a busy restaurant unit in Swords;Rosters, stock, finances, POS, team management, customer interaction. Responsible for the running of a delivery unit in Fingal;Order platform creation, online customer based experience, payment portals, online store adjustments.Responsible for cash reconciliation across the entire group;Reconciliation of all cash, statements, extraction of all information from all online platforms and preparing for lodgments.Responsible for management and maintenance of all POS across the group;Creation of PLUs, designing of keyboards, functionalities & operation.